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Milton Martin Honda - Service Center

Gainesville, GA

4.9
1,383 Reviews

1,383 Reviews of Milton Martin Honda - Service Center

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March 26, 2025

Brought truck in for recall service to replace wiring harness, tailgate sticks now when trying to drop it. Will have to bring the truck back in for what should have been found in QA. More

by gmonigold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Mar 30, 2025 -

Milton Martin Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 26, 2025

This last visit is 1 that I appreciate much. Graham went to the technician who said the tires were still OK, they replaced the sensors. (When sensors go bad, the visual display is loud & large). More

by wagnonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Milton Martin Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Graham and the team team, and we look forward to working with you again.

March 26, 2025

Fantastic team at MM Honda! My most recent experience started with Jennifer scheduling me for an oil change and then fitting me in to take care of a couple of recalls on my More

by karyns2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Enzo and George
Mar 27, 2025 -

Milton Martin Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 26, 2025

I had to have a recalled fuel pump installed and it was accomplished in a very timely manner, Very pleased. More

by florabim57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Milton Martin Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Milton Martin Honda, we look forward to having you as a valued customer for many years to come!

March 26, 2025

Excellent service by Eli, great waiting room with water and coffee. I have to drive from 2 hours away and it is always a pleasurable experience. More

by MATT.CREEKSIDERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli
Mar 27, 2025 -

Milton Martin Honda responded

Thanks for sharing about your experience with Milton Martin Honda. We appreciate your business and hope to see you again soon!

March 26, 2025

They are always so friendly and helpful. This is a dealership that really considers the customer first. They have yet to disappoint me. More

by Ema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Milton Martin Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Milton Martin Honda, we look forward to having you as a valued customer for many years to come!

March 25, 2025

As always your service team was efficient in scheduling and handling the work on my Honda CRV. Appreciated the courtesy car retrieval for pick up. You office management team was very friendly and helpful More

by lfyounkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephany Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Milton Martin Honda responded

Thanks for sharing about your experience with Milton Martin Honda. We appreciate your business and hope to see you again soon!

March 25, 2025

Everything was great, very honest and helpful. Answered all our questions and worked on the car quickly. More

by ADR8506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Milton Martin Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Milton Martin Honda.

March 25, 2025

I prefer Honda parts and service over other possibilities. The staff and technicians are well trained, have the parts needed and work to satisfy the customer. More

by patotaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Milton Martin Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 25, 2025

First time buyer and they were super helpful in getting me a good rate to finance my car. Both Jeff and Chad were super helpful, professional, and patient when they helped me get my car. I would definitely More

by Hercules Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that Jeff and Chad had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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