Milton Martin Honda - Service Center

Quality service My family has purchased cars (new and used) from Milton Martin Honda for over 10 years. We have always found them to be fair and totally up front abou My family has purchased cars (new and used) from Milton Martin Honda for over 10 years. We have always found them to be fair and totally up front about every aspect of purchasing a car. We have never had a bad experience either during the sales process or the service. Everything is explained to the customer. More

Excellent Service Experience I recently brought my 2015 Honda Accord in to Milton Martin for some repairs and a 60,000 check-up (I’ve managed to log almost 69,000 miles on the Acc I recently brought my 2015 Honda Accord in to Milton Martin for some repairs and a 60,000 check-up (I’ve managed to log almost 69,000 miles on the Accord since I purchased it in April 2015 ? yikes!). I was immediately greeted by Matt McKinley, whom I’d not met. He walked me through the details of the scope of the 60,000 service and what would be involved in assessing the need for repairs that I thought were necessary. He was remarkably courteous and professional. He arranged for a “loaner” for my daily trek to and from Atlanta, and said he would call me around 11:00 a.m. to let me know what, if any, repair work would be needed. He telephoned me at 10:58 a.m. to tell me what was needed by way of repairs (two new tires and some alignment work), and again around 2:00 to advise that my car was ready. When I returned to the dealership around 4:30, Matt went through my invoice, describing in detail all the work that was done, and off I went after paying the bill. The service I received at Milton Martin Honda was as good as any customer could hope for or expect: courteous, professional, prompt and clearly communicated. Since purchasing my Honda in 2015, I’ve consistently received the same level of service from Tot Ingram and Graham Edwards. This is why I do business with Milton Martin Honda ? and why I’ll be back later this year to work with Adam Saviers to purchase a new Honda Accord, which will be our third Milton Martin automobile. More

Great service representative He was helpful and understanding Very friendly and great to work with. Would like to work with him again He understood what I wan representative He was helpful and understanding Very friendly and great to work with. Would like to work with him again He understood what I wanted More

Outstanding customer service When I arrived, I was greeted by Rashid with whom I had made my appointment the previous day. He arranged my transportation to work and reconfirmed t When I arrived, I was greeted by Rashid with whom I had made my appointment the previous day. He arranged my transportation to work and reconfirmed the work order. He answered all my questions and had an excellent customer service approach. When I picked up my car, it was ready and the checkout process was quick. More

Great Service I always receive great service at Milton Martin Honda. This time was the same with great attention from Matt. Milton Martin Honda is my dealership for I always receive great service at Milton Martin Honda. This time was the same with great attention from Matt. Milton Martin Honda is my dealership for sales and service. I wouldn't even consider going any place else. More

Best Service Representative When it comes to service at any dealership there is always apprehension. When you ask for Tot at Milton Martin Honda those worries are eliminated. Tot When it comes to service at any dealership there is always apprehension. When you ask for Tot at Milton Martin Honda those worries are eliminated. Tot is both friendly and trustworthy. He will discuss the service needs, options and costs ahead of time so there are no surprises. The mechanics do great work as well. The mechanic took time to come speak with me after completing all the work. I didn't catch his name but the bill listed A23 in the tech column. Always ask for Tot Ingram, he won't "steer" you wrong (sorry couldn't resist). More

Excellent The service was excellent from the minute I stepped out of my car until I got in it at the end of the day. Matt took very good care of me. The service was excellent from the minute I stepped out of my car until I got in it at the end of the day. Matt took very good care of me. More

Excellent Matt took good care of me and my Pilot.service department was kind, very knowledgeable and informed me ofpotential problems and other services avail Matt took good care of me and my Pilot.service department was kind, very knowledgeable and informed me ofpotential problems and other services available.parts were ordered for future problem. More

Good, quick oil change Service rep. was very helpful. Wait time for oil change was minimal. Service rep. (Matt McKinley) also explained the 105k miles service to me along Service rep. was very helpful. Wait time for oil change was minimal. Service rep. (Matt McKinley) also explained the 105k miles service to me along with pricing.. More

Perfect service! Nice people! I have been a customer since 2010 and highly recommend them. The staff are always professional, nice, and make me feel welcome as well as providing I have been a customer since 2010 and highly recommend them. The staff are always professional, nice, and make me feel welcome as well as providing outstanding service. I remain a very pleased customer. More