Milton Martin Honda - Service Center
Gainesville, GA
1,438 Reviews of Milton Martin Honda - Service Center
Oil change + Came in for an oil change and pre-trip inspection. We're going on a 12 state trip out west pulling our travel trailer. The Milton Martin techs found Came in for an oil change and pre-trip inspection. We're going on a 12 state trip out west pulling our travel trailer. The Milton Martin techs found my front breaks needed replacement. Could have been disastrous in the mountains of Montana, Idaho, Utah or Wyoming. Praise God for Milton Martin's staff!! More
Great as always This service department is great. Always friendly, informative,and fast. I'm always greeted with a smile and all service needs are explained in detail This service department is great. Always friendly, informative,and fast. I'm always greeted with a smile and all service needs are explained in detail before the work is done. More
I was mad because my tires were wear wearing unevenly, and I was in a Huey. I vented to the service writer and told him that I needs this fixed in less than tw because my tires were wear wearing unevenly, and I was in a Huey. I vented to the service writer and told him that I needs this fixed in less than two hours, which I knew was probably unreasonable at 1:00 on a busy day. He let me fuss, calmly recommended service, and helped me. That would have been good enough, but I really appreciated what the service writer said and how he said it. It was such a small thing, but it gave me confidence that he was looking after me and my tires. After the technician diagnosed the problem, the service writer found me, recommended the service, and said, “Now, I told the recognition that wr only had two hours to get this fixed, and we had already used 30 minutes. He said he could have it done in an hour.” That sounds so simple and like anyone would have done it, but they don’t! Most good dealerships will help you with your car problems, but the simple acknowledgment of my time constraints communicated that he was there to serve my needs, not just fix the car. After buying two new cars and years of service and parts department experiances, I can tell you that Milton Martin Honda is tops in customer experience because of Butch Miller’s Leadership and hands-on management and employee training! Thanks for years of great service. More
Friendly, efficient service My request for service was scheduled quickly; on the day of service, I was greeted by a friendly, efficient service rep. The service was completed qui My request for service was scheduled quickly; on the day of service, I was greeted by a friendly, efficient service rep. The service was completed quickly, and my car was ready when promised. More
2007 honda civic manual transmission noise Car was brought in for oil change and per request roaring noise at clutch . Problem was diagnosed and estimate given , service man was professional an Car was brought in for oil change and per request roaring noise at clutch . Problem was diagnosed and estimate given , service man was professional and courteous . Problem was resolved in a punctual manner . More
Recall and brake fluid bleed and change was handled quickly We arrived at scheduled time and the rear seat recall and scheduled brake fluid maintenance (bleed and change) was completed in 1.5 hours as promised. We arrived at scheduled time and the rear seat recall and scheduled brake fluid maintenance (bleed and change) was completed in 1.5 hours as promised. We have all our Honda service here and have had consistant good and responsive service.. More
Service My experience was positive. Shane was very efficient and explained all work and potential work to be done, in a pleasant and easy to understand manner My experience was positive. Shane was very efficient and explained all work and potential work to be done, in a pleasant and easy to understand manner. More
Great Service Center I have always found their service people to be honest and not pushy to sell me some service I did not seem to need. I took my car in to have the air I have always found their service people to be honest and not pushy to sell me some service I did not seem to need. I took my car in to have the air conditioner checked (working ok and no service or maintenance needed). It was time to have my brake fluid changed (at 3 years) and since I am taking a long trip, I had this addressed. More
Pleasant experience The Saturday hours and availability are convenient for folks who do not have time during the week. Been using MMH for 5 years and have had good experi The Saturday hours and availability are convenient for folks who do not have time during the week. Been using MMH for 5 years and have had good experiences 95% of the time. More
Why go anywhere else. I have the opportunity to stop at any number of Honda dealers for my service but why would I. A dealership that I trust to take care of my Honda auto I have the opportunity to stop at any number of Honda dealers for my service but why would I. A dealership that I trust to take care of my Honda autos. Have purchased 4 over the years and looking forward to a fifth. More