Milton Martin Honda

Above and beyond I did not think that anyone would be able to help me get out of my almost 16 year old Jeep Grand Cherokee and into a newer, more reliable car with pay I did not think that anyone would be able to help me get out of my almost 16 year old Jeep Grand Cherokee and into a newer, more reliable car with payments I could afford. I truly felt like the Lord led me to Milton Martin Honda. They advertise regularly on 104.7 The Fish so I felt that the company shared the same worldview as I did. My salesman, Chris Browning, was awesome. The finance manager, Audra Bachman, went way above and beyond to secure financing for us. I am loving my Honda CRV and thank God for MMH!! More

The worst dealership sale service!! M? dad and I came to see the car and the sale man there, Joe, didn't really want to talk to us or to explain the detail about car. I showed him the ca M? dad and I came to see the car and the sale man there, Joe, didn't really want to talk to us or to explain the detail about car. I showed him the car I checked on autotrader.com that has lower price than the one he just pulled out from the inventory and he didn't even look at my phone. Then, what he said is he will help us to find a new vehicle that I'm looking for but I need to deposit $500.00 non-refundable. Like, really? I can do that myself. Before I come to their dealership, I also contacted with the online sale service and they called me to follow up. I told them that I want to know the detailed info of that vehicle and the drive out deal that they can give me. However, I've been waiting for 1 week but I don't see anything from them. I will never stop by or even check out this dealership again!!!! More

Disappointed with the dealership My wife & I visited Milton Martin Honda 10/04/16. I drove from Atlanta with the intentions of buying a used Honda CR-V and was disappointed. The sales My wife & I visited Milton Martin Honda 10/04/16. I drove from Atlanta with the intentions of buying a used Honda CR-V and was disappointed. The salesman, Isaac Hernandez sent me a price quote for a 2013 Honda CR-V stock # P2325 list price $16,856. The value price he emailed me was $16,065 + $1,244.25 TAVT tax + $599 Admin Fee, and $119 state fee totaling $18,027.25. I'm not sure what vehicle he showed me but it reeks of smoke, with cigarette burns in the seat. He had another 2013 Honda CR-V EX listed at a similar price (maybe $100 difference) but he refused to give me the same deal. Instead he offered (out the door price) $18,999. Approx. $1,000 more. I offered a compromise which I thought was a fair price of $18,500 but he refused to meet me half way. I don't understand. I thought Milton Martin was in the business to sell car. I guess I was wrong. More

09 / 30 /`16 regular service visit Matt McKinley is very thorough and conscientious and always open to hear my concerns. He is aware that I am retired and on a fixed income and handl Matt McKinley is very thorough and conscientious and always open to hear my concerns. He is aware that I am retired and on a fixed income and handles my service accordingly. I am satisfied with his efforts and will continue to work w him as needed. More

Great service - friendly people Service is great - very friendly people that make you feel comfortable. You are told all about the service and what to expect. You are also updated Service is great - very friendly people that make you feel comfortable. You are told all about the service and what to expect. You are also updated as service is being done. More

Customer Service at Its Finest! Customer Service at its FINEST! I want to offer a HUGE thank-you to General Manager/ Butch Miller, Service Director Curt Sloyer, and Service Manage Customer Service at its FINEST! I want to offer a HUGE thank-you to General Manager/ Butch Miller, Service Director Curt Sloyer, and Service Manager Tot Ingram at Milton Martin Honda for going WAY above and beyond the call of duty to help me out. Last year, my daughter and I both bought used Honda Civics. They were in great shape mechanically, but small areas of fading and chipping paint on the roof and trunk lid began to get worse. A few months ago I found out from a local body shop that it was a manufacturer’s defect in the paint process, and there was an extended warranty on the repair. I went to the local Honda dealer about getting it fixed, but they said that I was outside of the warranty period by a few months, and there was nothing they could do. I called American Honda, and got the same story. I mentioned this in a conversation with Bruce Thompson, and he suggested I call Butch Miller, the General Manager at Milton Martin Honda. After explaining my dilemma, Butch had me send him an email with the details, and some pictures of the damaged paint. He put Curt Sloyer on the job, and after about six weeks of wrangling with American Honda, he called me and told me that Honda was going to cover the cost. My daughter and I drove all the way out to Gainesville to drop the car off, and a couple of weeks later Curt called and told me my car was ready. There was only one problem…I was leaving the next day with a crew from church to go to Baton Rouge to help with the clean-up after the flooding, so it would be almost a week before I could go retrieve my car and drop off my daughter’s. Showing their unbelievable dedication to customer service, Curt sent a driver to drop my car off at my house and pick up my daughter’s car to get painted…a drive of nearly TWO HOURS EACH WAY! Last Saturday we drove back up to pick up her car, and were greeted by Tot Ingram, who helped us with all the final paperwork and offered any additional help he could provide. The paint job on both cars was fantastic. As a small business owner, I learned long ago that success in business is not about profit margins, cost efficiencies, and revenue growth, though those things are all important. The MOST important thing is the relationships that you build - with customers, vendors, employees, etc. – and the trust that comes with a reputation for honesty and integrity. The last several cars I’ve bought have all been private sale, mainly because of the high-pressure sales tactics, poor service, and exorbitant prices of the other dealerships I’d been to in recent years. I can tell you one thing though…the next time I get ready to buy a car (and we are an all-Honda family now), it will be WELL worth the scenic, two-hour drive to visit the good folks at Milton Martin Honda! More

Service Great service Kenny and Louis explained things well and kept me updated on the service during the day. They were very kind when answering my ques Great service Kenny and Louis explained things well and kept me updated on the service during the day. They were very kind when answering my questions More

Friendly folks, good service Everyone I dealt with was very customer aware. Good service. They are well trained efficient people who seem to care about the customer that they are Everyone I dealt with was very customer aware. Good service. They are well trained efficient people who seem to care about the customer that they are servicing. I do not remember his name. More

recall on CRV and regular checkup -on time--done quickly After a small problem with the phone call to set up the appointment, the service itself was done on time and quickly. I had the recall problem fixed After a small problem with the phone call to set up the appointment, the service itself was done on time and quickly. I had the recall problem fixed and a tune-up on the car in just a little over and hour. You have very efficient employees and a pleasant place to wait for the service to be done. More

Out of town/needed help/got it! Had to be in Gainesville unexpectedly with a hospitalized family member. Took car in for an audio system issue and while there got a recall issue corr Had to be in Gainesville unexpectedly with a hospitalized family member. Took car in for an audio system issue and while there got a recall issue corrected as well. Great service! Great staff! More