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Milton Martin Honda

Gainesville, GA

4.9
1,731 Reviews
Milton Martin Honda in Gainesville, GA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2420 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,731 reviews

March 23, 2025

I was told the wait would be 1 1/2 hours when I scheduled my 8am appointment. Had to wait 3 hours for oil change and tire rotation. This made me late for work. They explained they had to order a filter and t More

by amybremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Graham Edwards
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Milton Martin Honda responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 23, 2025

I felt like I was a priority, and my rep helped me to get good service fast! I appreciated it! More

by athenareardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Milton Martin Honda responded

Thank you so much, Athena, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2025

Jeremy was an excellent salesman. He was not pushy on trying to sell us a new car. He went over all the car features. He took his time with us and was able to answer all of our questi More

by gaangel50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Swoszowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Milton Martin Honda responded

It's great to hear that Jeremy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Milton Martin Honda!

March 23, 2025

Excellent service as always and I continue to be impressed! Everyone in the service department is so friendly and professional. Jeffery answered all my questions as well as keeping me updated whi More

by maevelammers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Jackson
Mar 25, 2025 -

Milton Martin Honda responded

Thank you for your kind words for Jeffery and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Milton Martin Honda.

March 22, 2025

They make it so easy to get your car serviced. The service people are so friendly and the hospitality is great. More

by jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Mar 25, 2025 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jane, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2025

Service was thorough and efficient. Service advisor was knowledgeable and helpful and kept me informed throughout my visit. More

by ralphlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ENZO DI VAIO
Mar 25, 2025 -

Milton Martin Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ralph, and we look forward to working with you again.

March 22, 2025

Always very nice and professional they keep you informed on what’s going on.with your car. More

by solive57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2025

Nice waiting area, water to drink and snacks while you wait. People are friendly. Tv to watch. More

by smitty112476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Milton Martin Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Milton Martin Honda. We look forward to having you as one of our valued customers for many more years to come!

March 22, 2025

Everyone you come in contact with is friendly and helpful. Also very efficient! Graham did a great job,explained everything and was very friendly. More

by gega42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Graham here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2025

Graham was was prompt, courteous, and knowledgeable. He let me know what to expect on the recall work, and saw that I got a ride home and back so I didn't have to wait at the dealership for the three h More

by marshall8123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver George? Was very friendly, careful driver. Got me home and back.
Mar 25, 2025 -

Milton Martin Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Graham delivered such a great experience!

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