Milton Martin Honda

I would not recommend this dealership to my worst enemy. The salesman was nice but could not deliver through on a previously discussed price. We spoke with a manager that was arrogant and made every effort The salesman was nice but could not deliver through on a previously discussed price. We spoke with a manager that was arrogant and made every effort to show how right he was. When asked about a flaw on one of the certified vehicles his response was "well it is a used car" in a condescending tone to my wife, which really got discussions off on the right foot. After offering a price on our trade in that was half the trade in value, he made the comment that we were just trying to get pay off, which was not the case. We were just trying not to get taken and expected a reasonable offer. This was a terrible experience and a perfect example of horrible customer service. I can't imagine how they would have treated my wife in my absence considering the rude attitude in my presence. More

After dealing with Bill Boudreau I was left feeling worthless and dumb. I am a divorced mother of 2. My son will be attending college in the fall and we really need something that would be affordable a worthless and dumb. I am a divorced mother of 2. My son will be attending college in the fall and we really need something that would be affordable and great on gas. We once owned a 1999 Honda Accord and we loved it. So after seeing the 2000 Honda Accord on the internet and speaking with several friends, my children and I made the trip to Milton Martin Honda in Gainesville,Ga. Only to find that it is not a good idea for a woman to try to do anything on her own. Bill tried so hard to get over on me. I tried to warn him, but he just kept on trying. After getting my credit report and work history Bill decided I qualified for much more then what I was actually looking for. (Thank God) The weather was bad, it was getting late and my children were ready to get home. Bill and someone from the finance department decided I should look at a couple of 2009 Honda Accords (not what I wanted, but sounds good). So I agreed to come back at a later date to look at the cars and test drive them. So I went home and I begin to pray, and seek God for guidance. So a couple of days had gone by and they were still calling, but because I had no peace I went back to Milton Martin to see Bill and to let him know I was sticking to my plan, and I would like to puchase the 2000 Honda Accord. Bill was not trying to hear that. He continued to pressure me into getting something with a very high interest rate and payments out of this world. I tried to get him to understand, I would like to make a smaller purchase to continue to build my credit and come back at a later date to make another purchase with a better interest rate. So after Bill insisted I look at a few cars (I knew in my heart I didn't want). I went for a test drive. Loved it, but it wasn't what I came for. I was just getting off work, I had been there for almost 2 hours and I was tired. So because Bill refused to sale me what I wanted, while he was getting me another car to test drive I wrote him a little note letting him know I had to go, and politely tip toed out of the side door. More

When we first came to Milton Martin Honda, we were looking at cars and Joe Whatley helped us out. I told him going in that we weren't looking to purchase that day and only wanted to see the deals and looking at cars and Joe Whatley helped us out. I told him going in that we weren't looking to purchase that day and only wanted to see the deals and what type of financing rate we could get... After the credit app he kept on and on pressuring us asking what could he do for us to drive off the lot TODAY with a new car. Of course my husband and I are young (22) and we got all excited about it. We were coming up with a price and I said something about if he could get the payments at a certain price then we would get it that day. Joe never could get to that price, but he was about $14 a month over what we wanted to do. He said well what if I get him to go down to $10 more a month? I said "that would be better". NEVER agreeing with it. So Joe comes back and shakes our hands like we've got a deal. Feeling embarrassed we went along with it... We signed the contract and everything. When we got home we put our sons carseat in the car, it was too small in the back. We cannot even put our son IN the carseat, he has to crawl into it because it's such a tight fit towards the ceiling. AND we were lied to about the special deal going on. Our salesman said that it ended THAT DAY and the end of their month was on that day, I found out later that the special went on for another whole week and the end of the month was the next day!!! There was also a mix up in the down payment... Instead of working with my husband and I through this, Mark Boggs basically (not his words) said tough luck, deal with it!!! NOT good customer service AT ALL! I will NEVER go to Milton Martin Honda again. We've always done service with Milton Martin Toyota and should have stuck with them!!! WAY better customer service! More

I bought a new 2012 Honda Civic from Milton Martin and had a great experience. The salesman I worked with was Tim Autry and he was excellent. At no time did he pressure me, try to play any numbers games, had a great experience. The salesman I worked with was Tim Autry and he was excellent. At no time did he pressure me, try to play any numbers games, or try to coerce me into getting more than I needed. He was straight up, honest, and let me negotiate the price of the car, my trade in, and financing separately. I went to several other dealerships while I was car shopping and none of them treated me like they did at Milton Martin. Salesmen at other dealerships were either indifferent or just shady. However, Tim Autry at Milton Martin wanted my business and did everything he could to get it. I really enjoyed working with Tim and the whole experience at Milton Martin. More

Because the sales man was the rudest person I ever felt with in my life. We live pay check to pay check and walked in there w $4000 cash and and a trade-in to buy a used car and not to finance a new car. H with in my life. We live pay check to pay check and walked in there w $4000 cash and and a trade-in to buy a used car and not to finance a new car. He totally ignores my wife when she try's to tell him we want to buy a car but we want to look at all our options at all dealerships in the area and he kept pushing us to finance a new car and when I told him we can't afford to make payments he jus kept tell me that I need to finance a car. So when I finally got him to listen and explained for a third time I can afford payments on a car and that if we couldn't find anything we liked elsewhere we would return and talk about maybe finance the used CR-V he was pushing on us. But before I could finish telling him that he jus got up and walked away in mid conversation and ignored me and my wife. At that point I was mad. I tried to talk to him and ask him why he was so rude when I did nothin wrong but want to look at all my option before i say yes to him and he kept walking away for me and treated me like I didnt matter cause I did have money to finance a car and he wasn't gonna make his commission of me. So when leaving I told three customers looking to buy new Hondas not to talk to him cause he was rude and only cared about his commission not helping them. More

My husband and I traveled all over north Georgia to shop used cars. We had the worst experience, by far, at Milton Martin Honda. The sales crew were o.k., but once the used car sales manager approached us used cars. We had the worst experience, by far, at Milton Martin Honda. The sales crew were o.k., but once the used car sales manager approached us the cheese factor set in. We checked out a web site that tells you the usually crap that a sales person will say....they used the same wording ver batum....basically...."well at this price I might as well be throwing money out the window!" "If I sell you this car, at that price, we won't be making any money...AND MY FAVORITE "We spend 5k a month on Auto trader.com, we spend 3k a month on other web sites to advertise...if I sell this car to you at that price...it is like burning the money right here in my hand!" I DON'T CARE HOW MUCH MONEY YOU SPEND ON ADVERTISING!!!! THAT ISN'T MY PROBLEM!!! Most of the sales men are older, which isn't usually a bad thing...unless they are stuck in the "old ways" of selling a car....which most at Milton Martin are... I really really wanted to purchase a car there, but seriously, they have to revamp their selling approach.... More

I had the best experience I ever had in buying a new car. My wife said she HATES buying new cars, but even she was impressed with how easy Milton Martin Honda made the process. No high pressure sales, no bac My wife said she HATES buying new cars, but even she was impressed with how easy Milton Martin Honda made the process. No high pressure sales, no back and forth with the finance guy, just a honest deal from the beginning. Great car, great price, great customer service. I would not buy from anyone else ever again. More

Milton Martin Honda was by far the worst car shopping experience I have ever had. I was lied to, manipulated, gamed, pressured and oh the cheesy sales tactics, completely unprofessional. I am very surpri experience I have ever had. I was lied to, manipulated, gamed, pressured and oh the cheesy sales tactics, completely unprofessional. I am very surprised Honda allows these guys to operate like this. Your first clue will be when you walk up to the front door, look to your left, all the sales guys will be piled into a van, engine running, air conditioning on. As you approach the front entrance, the van door will slide open and your “salesperson” (in the loosest form of the word) will appear. No telling what your guy will say, but what he will mean is, how can I @#$%$ you today. More