Milton Martin Honda
Gainesville, GA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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When we first came to Milton Martin Honda, we were looking at cars and Joe Whatley helped us out. I told him going in that we weren't looking to purchase that day and only wanted to see the deals and looking at cars and Joe Whatley helped us out. I told him going in that we weren't looking to purchase that day and only wanted to see the deals and what type of financing rate we could get... After the credit app he kept on and on pressuring us asking what could he do for us to drive off the lot TODAY with a new car. Of course my husband and I are young (22) and we got all excited about it. We were coming up with a price and I said something about if he could get the payments at a certain price then we would get it that day. Joe never could get to that price, but he was about $14 a month over what we wanted to do. He said well what if I get him to go down to $10 more a month? I said "that would be better". NEVER agreeing with it. So Joe comes back and shakes our hands like we've got a deal. Feeling embarrassed we went along with it... We signed the contract and everything. When we got home we put our sons carseat in the car, it was too small in the back. We cannot even put our son IN the carseat, he has to crawl into it because it's such a tight fit towards the ceiling. AND we were lied to about the special deal going on. Our salesman said that it ended THAT DAY and the end of their month was on that day, I found out later that the special went on for another whole week and the end of the month was the next day!!! There was also a mix up in the down payment... Instead of working with my husband and I through this, Mark Boggs basically (not his words) said tough luck, deal with it!!! NOT good customer service AT ALL! I will NEVER go to Milton Martin Honda again. We've always done service with Milton Martin Toyota and should have stuck with them!!! WAY better customer service! More
I bought a new 2012 Honda Civic from Milton Martin and had a great experience. The salesman I worked with was Tim Autry and he was excellent. At no time did he pressure me, try to play any numbers games, had a great experience. The salesman I worked with was Tim Autry and he was excellent. At no time did he pressure me, try to play any numbers games, or try to coerce me into getting more than I needed. He was straight up, honest, and let me negotiate the price of the car, my trade in, and financing separately. I went to several other dealerships while I was car shopping and none of them treated me like they did at Milton Martin. Salesmen at other dealerships were either indifferent or just shady. However, Tim Autry at Milton Martin wanted my business and did everything he could to get it. I really enjoyed working with Tim and the whole experience at Milton Martin. More
Because the sales man was the rudest person I ever felt with in my life. We live pay check to pay check and walked in there w $4000 cash and and a trade-in to buy a used car and not to finance a new car. H with in my life. We live pay check to pay check and walked in there w $4000 cash and and a trade-in to buy a used car and not to finance a new car. He totally ignores my wife when she try's to tell him we want to buy a car but we want to look at all our options at all dealerships in the area and he kept pushing us to finance a new car and when I told him we can't afford to make payments he jus kept tell me that I need to finance a car. So when I finally got him to listen and explained for a third time I can afford payments on a car and that if we couldn't find anything we liked elsewhere we would return and talk about maybe finance the used CR-V he was pushing on us. But before I could finish telling him that he jus got up and walked away in mid conversation and ignored me and my wife. At that point I was mad. I tried to talk to him and ask him why he was so rude when I did nothin wrong but want to look at all my option before i say yes to him and he kept walking away for me and treated me like I didnt matter cause I did have money to finance a car and he wasn't gonna make his commission of me. So when leaving I told three customers looking to buy new Hondas not to talk to him cause he was rude and only cared about his commission not helping them. More
My husband and I traveled all over north Georgia to shop used cars. We had the worst experience, by far, at Milton Martin Honda. The sales crew were o.k., but once the used car sales manager approached us used cars. We had the worst experience, by far, at Milton Martin Honda. The sales crew were o.k., but once the used car sales manager approached us the cheese factor set in. We checked out a web site that tells you the usually crap that a sales person will say....they used the same wording ver batum....basically...."well at this price I might as well be throwing money out the window!" "If I sell you this car, at that price, we won't be making any money...AND MY FAVORITE "We spend 5k a month on Auto trader.com, we spend 3k a month on other web sites to advertise...if I sell this car to you at that price...it is like burning the money right here in my hand!" I DON'T CARE HOW MUCH MONEY YOU SPEND ON ADVERTISING!!!! THAT ISN'T MY PROBLEM!!! Most of the sales men are older, which isn't usually a bad thing...unless they are stuck in the "old ways" of selling a car....which most at Milton Martin are... I really really wanted to purchase a car there, but seriously, they have to revamp their selling approach.... More
I had the best experience I ever had in buying a new car. My wife said she HATES buying new cars, but even she was impressed with how easy Milton Martin Honda made the process. No high pressure sales, no bac My wife said she HATES buying new cars, but even she was impressed with how easy Milton Martin Honda made the process. No high pressure sales, no back and forth with the finance guy, just a honest deal from the beginning. Great car, great price, great customer service. I would not buy from anyone else ever again. More
Milton Martin Honda was by far the worst car shopping experience I have ever had. I was lied to, manipulated, gamed, pressured and oh the cheesy sales tactics, completely unprofessional. I am very surpri experience I have ever had. I was lied to, manipulated, gamed, pressured and oh the cheesy sales tactics, completely unprofessional. I am very surprised Honda allows these guys to operate like this. Your first clue will be when you walk up to the front door, look to your left, all the sales guys will be piled into a van, engine running, air conditioning on. As you approach the front entrance, the van door will slide open and your “salesperson” (in the loosest form of the word) will appear. No telling what your guy will say, but what he will mean is, how can I @#$%$ you today. More