Milnes Ford Inc

Not your typical dealership Rob Betley was very good to work with, never pressuring me to buy. He just gave the facts that I needed to decide whether or not I was going to make Rob Betley was very good to work with, never pressuring me to buy. He just gave the facts that I needed to decide whether or not I was going to make the purchase. I would highly recommend Rob, he made buying a car an easy process! More

Excellent Service My wife and I purchased a new car here, and on the way home noticed some mechanical issues with the vehicle. Being a new vehicle and wanting everythi My wife and I purchased a new car here, and on the way home noticed some mechanical issues with the vehicle. Being a new vehicle and wanting everything to functional we were disappointed. But that is where the story takes a turn for the better!! Keep reading ....I emailed our service rep (Aaron Leonard) at midnight, and explained to him the situation, and that I would be bringing the car back the next morning. Amazingly he emailed me back at 1:45am indicating he was sorry to hear of the situation, and they would do what was necessary to make us happy. I then got another email from the New Car Sales Manager (David Lightfoot) at 6:45am indicating that when I come in, to see him. When I did arrive, everyone was focused on the same goal, and that was to make us happy. We ended up getting a different vehicle as we did not feel comfortable with the one we brought back, and there were no questions asked, no attitudes, just professionals. They even gave me a free loaner while we waited for them to find a alternate vehicle that was like the one we had. In short we were treated like you would expect as you are making a major purchase. Great staff, and can't say enough good about them. Great Ford Dealership! More

sales consultant Aaron was great. He was very patient and not pushy which is rare in the auto industry. I recommend him to all my friends and family. Aaron was great. He was very patient and not pushy which is rare in the auto industry. I recommend him to all my friends and family. More

Superb Service, Friendly Faces As a first time car buyer, I was unsure about the whole process and reluctant to even step foot on the lot. Luckily, I was approached by a nice man na As a first time car buyer, I was unsure about the whole process and reluctant to even step foot on the lot. Luckily, I was approached by a nice man named Aaron, who was very kind and informative about the automobiles I was looking at. He gave me the space I needed to really think about what I was purchasing and was very helpful in offering his advice that seemed not only accurate (in comparison to other dealers in the area), but very genuine and sincere. I would highly recommend stopping into Milnes if you're in the market for a vehicle. More

My husband and I went to Milnes Ford to check out the F150 trucks. We were promptly greeted by Rob Betley. Rob was very friendly and quick to see exactly what we were looking for. We test drove one tr F150 trucks. We were promptly greeted by Rob Betley. Rob was very friendly and quick to see exactly what we were looking for. We test drove one truck and knew we would be back soon. We later visited Rob again to purchase my husbands favorite truck. Rob's customer service was amazing and we enjoyed several laughs with him while he made our purchase fast and easy. I would defiantly recommend Rob to help you through your next vehicle purchase. We also found other staff members there to be helpful and friendly as well. We look forward to our future visits to Milnes Ford because I know they will take care of us very well. More

This is the second time purchasing a vehicle from Milnes Ford in Lapeer . And Rob Betley the sales person went above and beyond for us both times. We will choose Milnes Ford in the future . Highly satisfi Ford in Lapeer . And Rob Betley the sales person went above and beyond for us both times. We will choose Milnes Ford in the future . Highly satisfied. More

We would highly recommend this dealership. This is first dealership we've purchased a vehicle from. I went to many dealers before i cane to Milnes. They were very friendly, answered all our questions, expla dealership we've purchased a vehicle from. I went to many dealers before i cane to Milnes. They were very friendly, answered all our questions, explained everything we needed to know about the vehicle and financing. Next time we look for another vehicle, this will be the first stop. More

Rob has always been there to answer any questions that I have had, He is an amazing sales person always looking out for his customers first. I am very impressed with the quality that he offers. He treats ev have had, He is an amazing sales person always looking out for his customers first. I am very impressed with the quality that he offers. He treats every sale as if it is the most important. We have bought a new car, leased a new truck and purchased a used car from Rob within the last two years, and will keep going back to him and Milnes Ford. Thank you for your EXCELLENT service! More

I belong to a Ford family and just had to drop my F-150 (bought from you) to have some bump work. I’m sure your guys get a lot of critique so I thought I’d let you know how great they took care of me. They (bought from you) to have some bump work. I’m sure your guys get a lot of critique so I thought I’d let you know how great they took care of me. They had it done early even though you had the back-up from the power outage. Looked great and they had it washed for me which to be honest, I haven’t had time to do in a great while due to work and children commitments. They took great care of me a while back as well but I hadn’t thought to send an e-mail for which I should have. You guys are always awesome, always a good experience at Milnes and please pay the compliment forward to all your body guys for me. More

It was recommended that I travel to Lapeer to see the advertised truck special offered in a newspaper my friend noticed. I have plenty of dealerships in my area of Utica, but the offer he saw was adverti advertised truck special offered in a newspaper my friend noticed. I have plenty of dealerships in my area of Utica, but the offer he saw was advertising specifically what I was looking for...a work truck including a plow attached. I am telling you that I was sooo glad to make the journey! The staff was great, the price was great, the truck was more than I expected. My dad traveled with me to see the vehicle and he was very amazed by the team at Milnes. He felt they were much better to work with and talk with. I agree! Go to Milnes & get a test drive or something. They have a good inventory to look at, etc. I am defenitely going to buy from here again if I get the urge. More