Milnes Chevrolet Inc.
Imlay City, MI
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Good sales team. Everything was ready on time and went Good sales team. Everything was ready on time and went smoothly! Would recommend the Milnes Group dealers to other potential customers! Good sales team. Everything was ready on time and went smoothly! Would recommend the Milnes Group dealers to other potential customers! More
Excellent Sales department. Absolutely horrible service department. Had vehicle in 4X’s for same issue, 3rd time had to pay$500, then the 4th time which now seems to have fixed problem was told it was a f department. Had vehicle in 4X’s for same issue, 3rd time had to pay$500, then the 4th time which now seems to have fixed problem was told it was a factory issue yet no refund of my $500. Also Mike in Sevice was Very rude and disrespectful! Can’t believe he would still have a job there after his very poor treatment of me the customer! More
I hadn't been in the area in 10 us years when I happened to see a silverado that I have been looking for. I stopped in and was immediately met by Brian who cheerfully walked me throught the purchase proces to see a silverado that I have been looking for. I stopped in and was immediately met by Brian who cheerfully walked me throught the purchase process. And now I'm the owner of a 2021 Silverado. Im so glad I stopped in. More
Very competent and welcoming. Kyle Smith is most accommodating and goes above and beyond to please his customer. This is the best dealership I have dealt with. accommodating and goes above and beyond to please his customer. This is the best dealership I have dealt with. More
Very convenient appointment & fast service with no Very convenient appointment & fast service with no issues or concerns. The service representative was very courteous and professional Would like to Very convenient appointment & fast service with no issues or concerns. The service representative was very courteous and professional Would like to see more rebates for oil changes! More
Good work, minimal wait time, great service, good people, fair price. Mike Smith jr., in service does a great job, always a friendly word, and wears a mask, which is very appreciated. fair price. Mike Smith jr., in service does a great job, always a friendly word, and wears a mask, which is very appreciated. More
Very dissatified and will never buy another car from Milnes or use their service department again. Was promised many things and when calling the saleman to confirm that I did not get any of these thing Milnes or use their service department again. Was promised many things and when calling the saleman to confirm that I did not get any of these things he never returned my call. Complained to my fiance he calls and gets a return call immediatly. Why!? because he is a man, his name is not on the loan or the title or the commission check you recieved. Had several issues after buying my car and that took several visits to fix, my fuel system had issues and I was not even able to put gas in it. SEVERAL visits. Not long after I had tire issues, I was in a small fender bender and the body shop was fantastic. however they gave me my car back with flat tire. After much complaining that I should never had received a new vehcle ( it was one year old with 40,000 miles) such bad tires, they did give me a good deal on tires. Now 3 years later I have more issues again with tires, but hey its three years. I took to local tire shop to fix a slow leak in my tire and was informed that it was time to replace my original tires. WHAT! no these tires are only three years old. Nope the tires were from 2015!!!! My fiance insist that I take the car back to Milnes to look at and repair. So we did and while there had an oil change. I was told that the amount of miles I've put on the tires that the wear was still pretty good, there was a puncture in the bad tire and they patched it, for free. Monday I get in my car for work and the tire was lower than the rest and continued to lose air. By the way I also asked them to rotate the tires, they didn't. I just had a new set of tires put on my car from a tire shop. Guess what no patch or repair of any kind had been done to any of my tires. Now I am concerned if I even actually got an oil change or if they just reset my gages. Never will I recommend or use this dealership again! More