Mills Chevrolet

I brought a car into mills with a warranty issue diagnosed by my local shop with documentation. Mills said they need to look at it and their experts need to determine what is wrong. Their experts diagnosed by my local shop with documentation. Mills said they need to look at it and their experts need to determine what is wrong. Their experts know better. Well they wanted to fix something that wasn't under warranty, I told them that wasn't the issue but they insisted on fixing non warranty parts. Drove it home and was back in the dealership the next day with the same problem. Then Mills fixed the original warranty problem I had documentation for. Car was fine after that, but I still had to pay for parts fixed that weren't broken and the diagnostic fee because the original parts they fixed weren't covered under warranty. The manager told me they "Never" give money back. Don't trust your car at Mills. They won't apologize and will try to fix things that don't need to be. I won't ever go back. More

I recently purchased a truck in Chicago and broke down on the side of the interstate in Davenport, IA. I was still over 300 miles from home with no way to get there. My experience with Mills was nothing shor the side of the interstate in Davenport, IA. I was still over 300 miles from home with no way to get there. My experience with Mills was nothing short of phenomenal. My service advisor, Tony, was trustworthy, honest, and incredibly helpful. While I getting stranded sucks, being helped by Tony and Mills Chevy was kind of a blessing. Tony's communication was perfect and honest like I said. He shows an interest and care for the customers he helps. Tony and Mills - thank you so much for helping get me back on the road. We will be calling Mills when it's time for our next vehicle. More

Friendly staff that diligently worked to ensure the buying process was smooth. The team did an outstanding job to find the right truck that fit my needs. buying process was smooth. The team did an outstanding job to find the right truck that fit my needs. More

2020 Traverse The entire Mills Team was very helpful answering questions, showing us all about the vehicle we chose and making sure we were satisfied. Great Team . The entire Mills Team was very helpful answering questions, showing us all about the vehicle we chose and making sure we were satisfied. Great Team . More

not real sure where the official reviews are so i`m hoping this is the correct place but ill be spreading the news of my excellent treatment and great experience purchasing our new car saying 5 stars w hoping this is the correct place but ill be spreading the news of my excellent treatment and great experience purchasing our new car saying 5 stars would NOT be enough more like a 10 star experience especially after the disappointing time we had on Saturday at Green Chevrolets Scott Lawrence. i originally pre-qualified online to avoid any unexpected disappointments spoke to him via a phone call and was good to go only to go home with wife in tears disappointed only to go back online and be contacted almost immediately from a makinzie i think who set me up with Ed Miller who was absolutely wonderful listened to what we wanted and made it happen!!!******at 2 minutes after closing time on Saturday(if that tells you how long we were delayed at greens 10am appointment)Ed Called me explained what we needed to do and we made appointment for monday morning at 9am after which spoke to Valarie Lawton who was very thorough explaining and answering all our questions******our previous experience with scott he had triple booked our appointment time and i guess didnt need or want our business as i explained the same issues with him as i did Ed as we are on a fixed income and after waiting for his triple booking he came back (scott) with 100.00 a month more than we talked about and refused to set us up with a lease im a 59 year old man and NEVER purchased a new car so this was a bucket list item for both my wife and myself and with the whole Mills staff felt welcome and our business was wanted and was in and out in 1/2 the time we spent on Saturday and the Gentleman we spoke to for our financing end (sorry forgot his name )was great as well he was a marine and deserves 10 stars for serving our country but gave us 7 star service so needless to say my Wife and I are extremely happy with our Mills experience and even though most of my family for the last 30 years went to greens i believe ill be starting at Mills and be passing on my experience to all i can brag to about our new car!!! and to all i talk to will be recommending Mills over Greens Hands Down same makes and model but superior service!! go to Mills More

service! I came from near Chicago back to my dealer, Mills Chevrolet, to get satisfaction in solving a problem. Will in service dept. went beyond helping! I came from near Chicago back to my dealer, Mills Chevrolet, to get satisfaction in solving a problem. Will in service dept. went beyond helping! More

Horrible Experience PLEASE READ IN FULL...Sorry, this will be a little long. I recently and just recently purchased a vehicle from this dealership. Ive been searching for PLEASE READ IN FULL...Sorry, this will be a little long. I recently and just recently purchased a vehicle from this dealership. Ive been searching for months as I have a rear facing beautiful little daughter and another daughter due in 7 weeks. We definitely needed a larger vehicle! I was looking for this particular vehicle and am willing to look anywhere in the US if the price is worth the trip. I did find 3 of the exact same vehicles. 2016 White GMC Yukon... All 3 of the vehicles were similar, the other two had about 4000 less miles, it really just broke down to the distance I needed to travel to purchase it. The prices... all the exact same, as I have documentation on all three showing this so you dont just have to take my word for it. It was a blind buy as I had to travel 5 hrs to get the vehicle... not to mention I had to rent a one way car and stay in a hotel. So I was just taking all of there words for the condition of the vehicle.... and of course it was in great shape and didnt have anything wrong with it. THIS VEHICLE FULLY PASSED THERE CERTIFIED INSPECTION....Upon arrival, I had to set for quite sometime before I was helped. I did go and take a look in the meantime and noticed the tires were balding in odd places on the front two tires. I asked about the alignment and of course they told me it was completely in alignment. Then they told me it was more than likely from the tires not being rotated... Which is odd with the tires balding in odd spots and not the whole tire. Along with this there were no floor mats in the vehicle and of course they only had one key fob because they could not find the other one... They did end up finding it and sending me that thank god. I didnt leave the dealership until after 3:00 and when I went to start the vehicle it was on below empty after me being told they would have if filled up and ready to go. Here comes the bad part. From the minute I left the dealership, every turn and bump I took the drivers seat shifted and moved. I also have had a drivers assist warning light on from minute one. I thought to myself, i will just take it to a dealership here in town and maybe it is just an error and a quick fix. I have now taken it to 3 of the largest GM dealerships in town and 1 of them being the largest in the Country... Everyone has came back with the same thing... THERE IS NO WAY THIS SHOULD OF AND COULD HAVE PASSED ANY INSPECTION... I then took it for a couple more opinions and took the vehicle to 2 smaller privately owned mechanics who also concurred with this.. $4000.00 WORTH OF WORK NEEDS TO BE DONE TO THIS. STRUTS ARE COMPLETELY SHOT AND THAT IS WHAT IS CAUSING THE TIRES TO WEAR IN ODD SPOTS AS WELL AS THE SEAT NEEDING TO BE FIXED AND A DRIVER ASSIST CENSOR IS COMPLETELY BROKEN. There fix..... they sent me a $53.50 censor and that was it. I talked to the GM multiple times as well as THE OWNER. I told them I would be willing to drive back to them if they could help alleviate some of the cost. I WAS TOLD BY ALL THAT THEY WILL NOT DO ANYTHING MORE THAN WHAT THEY DID. KEEP IN MIND THEY GOT THERE ASKING PRICE AND SOME!!! BUYER BE WARE........................................... I KNOW WHEN YOU BUY A USED CAR, IT COMES AS IS BUT NOT IF THE VEHICLE IS NOT IN THE CONDITION THEY SAID IT WAS IN. I do have there certified inspection showing they passed all of this completely in the green...not even in the yellow. AND NOW I HAVE 5 CERTIFIED INSPECTIONS SHOWING IN THE RED! i HAVE DOCUMENTATION ON ALL OF THIS! EVERY EMAIL...EVERY BIT OF PAPERWORK...EVERYTHING. More

Good experience Was happy with the experience of buying through Mills Chevrolet. They worked with the price of our new car, and made it a very friendly experience. Was happy with the experience of buying through Mills Chevrolet. They worked with the price of our new car, and made it a very friendly experience. More

2018 Equinox Great new dealership facility. Staff was very helpful and knowledgeable with their products and helped us decide which option was best for us (buy ver Great new dealership facility. Staff was very helpful and knowledgeable with their products and helped us decide which option was best for us (buy versus lease). For the first time we ended up going with a lease and are very happy with our decision. This is the second new car we have gotten from Mills and will definitely go back in the future. More

Love our Silverado Retro We saw the Silverado Retro look and really liked it so came to your dealership to inquire about it. We had a great experience with our salesman and fi We saw the Silverado Retro look and really liked it so came to your dealership to inquire about it. We had a great experience with our salesman and finance man to make this possible for us to do. Now we are the proud owners of a great looking truck. More