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Miller Toyota

Manassas, VA

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263 Reviews

8566 Sudley Rd.

Manassas, VA

20110

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Showing 263 reviews

October 28, 2015

Awesome First Service Visit! I brought my leased RAV-4 to Miller Toyota for the first time for it's 20K mile maintenance check. Even though this was my first service visit to Mil More

by howub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Jones, Cecil Hager
Nov 25, 2015 -

Miller Toyota responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Miller Toyota Scion was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Ken Shepherd General Manager ken@millertoyota.com

September 26, 2015

No Hassle Sales We new exactly what we wanted - Toyota Rav4 XLE AWD. We didn't even needed to test drive it - we drove one before. We only needed to decide what color More

by IrmaSam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Prado
Oct 02, 2015 -

Miller Toyota responded

Thank you and congratulations on your purchase! Jose is a great asset and we appreciate him for giving you that comfort during your experience! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Enjoy your new Toyota Rav4 XLE AWD ! Follow us on Twitter and like us on Facebook to catch the latest specials! Best regards, Ken Shepherd, General Manager, ken@millertoyota.com

September 16, 2015

Outstanding Service! Mark, the Service Manager who handled the problem of a worn spot on the door panel, got Toyota to send a new door panel. Mark is every dedicated to en More

by Robertm348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Taylor
Sep 21, 2015 -

Miller Toyota responded

Robert, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Mark satisfy your service needs; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Miller Toyota Scion await your return. Please let us know how we may be able to help next! Respectfully, Ken Shepherd General Manager ken@millertoyota.com

August 28, 2015

Great place to do business! Easy to schedule, like the new drive-in facility, like the new waiting area, everyone friendly and efficient. No pressure to do repairs you don't nee More

by jhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel Hartstein
August 26, 2015

Excellent customer service and no pressure. I have bought two cars from Miller Toyota, and each experience was pleasant, professional, relatively quick and with no pressure or hassle. The sales More

by joshuarich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Halderman, David Safa
Aug 26, 2015 -

Miller Toyota responded

Thank you for your awesome review. It is nice to hear that your buying experiences with us has been pleasant. We strive to provide excellent customer service, and we're glad that this was the case for you! We really appreciate your recommendation and we would love to work with you again in the future. Ken Shepherd General Manager ken@millertoyota.com

August 25, 2015

The most pleasant vehicle purchase experience of my life. Sam Lee is the greatest! I recently ordered a 2015 Toyota Tacoma Access Cab from Sam. He made sure it had all the features I wanted, including the col More

by walking man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Halderman, Sam Lee
Aug 26, 2015 -

Miller Toyota responded

Thank you very much for sharing! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Sam and Bob are a key components of our team, and they will be very happy to hear about your experience. Congratulations on your new purchase and we look forward to seeing you on your next visit. Ken Shepherd General Manager ken@millertoyota.com

August 23, 2015

Excellent Customer Service Our sale representative Mike was waiting for us and had my car ready. It should be noted that Mike came in on his day off after making arrangements fo More

by toyota5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Makhzani
Aug 26, 2015 -

Miller Toyota responded

Thank you for taking time to share this with us. Mike demonstrates our commitment to excellent customer care and I am glad you were happy with your purchase experience. I will pass your thanks on to him and if there is anything more that we can do please come back and see us again. Happy driving! Ken Shepherd General Manager ken@millertoyota.com

August 07, 2015

Good Professional Sales People Just want to pass along here that I had a very good experience with this dealer in buying a used Toyota. I was treated with professional respect and r More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Prado, David Safa
Aug 20, 2015 -

Miller Toyota responded

Thank you for leaving this glowing review. It is wonderful to hear that David and Jose provided you a very good buying experience. We appreciate your recommendation and if there is anything more we can do for you please feel free to come back and see us any time! Ken Shepherd General Manager ken@millertoyota.com

August 06, 2015

Excellent Salesmenship I was exceptionally pleased with salesman Pyer and Manager Jose for their utmost display of professionalism, humble personality, honesty, and ease of More

by NickB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Prado, Pyer Ombanglil
Aug 20, 2015 -

Miller Toyota responded

Nick, thank you so much for this great review. We appreciate the feedback and are pleased that your vehicle purchase experience with Pyer and Jose was so positive. It is great to know that your fiancée loves her Toyota Prius! We look forward to seeing you back again in the future! Ken Shepherd General Manager ken@millertoyota.com

July 27, 2015

Deja Vu I bought my very first new car out of college and I actually bought it at Miller Toyota. It was a wonderful experience then and it was a wonderful ex More

by Deb A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Slayton, Sam Lee, Jeff Murray
Aug 01, 2015 -

Miller Toyota responded

Deb, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Jeff’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Regards, Ken Shepherd General Manager ken@millertoyota.com

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