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Miller Toyota

Manassas, VA

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263 Reviews

8566 Sudley Rd.

Manassas, VA

20110

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Showing 263 reviews

June 07, 2017

High pressure sales tactics My young daughter brought in her Miller Toyota purchased vehicle for routine 30K mile service. She left with $240 of extra work done in the name of " More

by ScamVictim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Crook
Aug 07, 2017 -

Miller Toyota responded

We'd like to take a look into this with you. Please give me a call at 866-562-3854. -Ken Shepherd, General Manager,

April 13, 2017

Can't do it in just a few words. The Best Experience EVER!!!!!! Scott Fannon is the Absolute Best. I was in a car accident where my car was totaled. I spoke with Scott about a part More

by becky6kids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Fannon
Apr 17, 2017 -

Miller Toyota responded

Becky, Thank you for taking the time to submit a review about your experience with Scott. I know Scott is enthused with his name in "lights" and we are extremely grateful for recognizing his great qualities. Thanks for your business! Ken Shepherd, General Manager

Jul 24, 2017 -

Miller Toyota responded

Thank you for sharing your great experience with us, Rebecca! We look forward to your next visit and will pass along your appreciation!

March 26, 2017

Excellent Service- No pressure. The guys at Miller took great care of us. Everything was above board and honest. I really appreciate that there was no pressure; they let us leave a More

by CatTheOccasionalBuyerofCars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Johnson
Mar 28, 2017 -

Miller Toyota responded

Thank you for your very upbeat review of the Miller Toyota process and philosophy. Gary is a great guy and I know how much he will like you telling all of your friends about your experience. We appreciate your kind words and your business and the fantastic five stars! Ken Shepherd, General Manager

March 13, 2017

Sam Lee is awesome Sam Lee is a wonderful sales person. He puts no pressure on you. He gives you all the options that are available. Extremely knowledgeable on all T More

by BarberChucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Halderman, Sam Lee
Mar 15, 2017 -

Miller Toyota responded

Thank you for this fine review of Toyota Sam and Bob Halderman. Sam Lee has assisted 1000s of customers, guiding their decision on the correct Toyota model. Sam makes sure there are no stones unturned when it comes to explanations and hands-on training. All of Sam's customers leave the dealership with a complete understanding their new Toyota. Thanks for putting these two fine gentlemen in lights! Ken Shepherd, General Manager

January 16, 2017

Sam Lee - outstanding service My 2000 Toyota Corolla reached the end of its life last month and I was ready to shop for a new car. After a terrible experience with a dealer closer More

by ecoguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Lee
Jan 18, 2017 -

Miller Toyota responded

Dear Loyal Friend, Thank you for posting this awesome review, especially about our very own "Toyota Sam". There is no doubt that Sam is one of the most knowledgeable and through sales professionals I have ever met. With the high level of technology in new vehicles, Sam is the customer's best choice. Thank you for your loyalty to Sam and to Miller Toyota. We appreciate your very kind words and your continued business. Ken Shepherd, General Manager

January 08, 2017

Sales Agent Sam Lee It was a wonderful experience, The agents were very professional and interested in helping. I worked back and forth with Sam Lee and he went the extra More

by dellaking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Lee
Jan 11, 2017 -

Miller Toyota responded

Dear Delroy, Thank you for taking the time to praise Sam Lee. All of our team members enjoy seeing their name in lights after a job well done. We appreciate your kind words and your business. Ken Shepherd, General Manager

January 05, 2017

Jeff Murrray We had a 2017 Tacoma built for us and thru the entire process Jeff Murray was knowledgeable, very helpful and a pleaure to work with. When the vehicle More

by chilly b
Recommend Dealer
Yes
Employees Worked With
Jeff Murray
Jan 11, 2017 -

Miller Toyota responded

Thank you for your patience in waiting for that perfect truck to arrive. We are very proud that Jeff help make your Tacoma experience at Miller Toyota a great one. We appreciate you taking the time to recognize his efforts. Jeff will enjoy this personal public advertisement. Ken Shepherd, General Manager

December 02, 2016

Excellent Service from Miller Toyota Manassas VA Service person was very helpful, knowledgeable. Excellent service in the committed time. He was also updated the progress of the car during wait time. More

by Ratnakar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Berrios, Jeff Murray, Cecil Hager
Dec 16, 2016 -

Miller Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you have any other questions. We look forward to working with you again. Ken Shepherd General Manager ken@millertoyota.com

October 26, 2016

Top Notch Service! Sam is meticulous and dedicated to finding the right vehicle at the best price. Although this is the first vehicle I have personally purchased from Sa More

by Toyota Fan
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Lee
Nov 04, 2016 -

Miller Toyota responded

Thank you so much for taking the time to write this fantastic review! We are happy to hear that Sam was able to provide you with a positive experience. We look forward to seeing you again! Best Regards, Ken Shepherd General Manager ken@millertoyota.com

October 15, 2016

Go See Danny and Jose! My wife and I just bought a 2015 4runner from Danny, and he was great to work with. He didn't pressure us; he was very knowledgeable; and organized a More

by Chrismech
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Prado, Danny Ulloa
Oct 21, 2016 -

Miller Toyota responded

Thank you so much for taking the time to write this great review! We are happy to hear that Danny was able to provide you with a excellent service. Congratulations on your new 4Runner and we look forward to seeing you again! Ken Shepherd General Manager ken@millertoyota.com

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