Miller Toyota
Manassas, VA
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No fuss and excellent experience. Went the extra effort to explain our options and I really felt Jeanine was sincere in her recommendations--we got the car we wanted, the terms were good, and I love my dri to explain our options and I really felt Jeanine was sincere in her recommendations--we got the car we wanted, the terms were good, and I love my drive! My second experience with Miller--they will earn your repeat business. Looking for the ultimate deal on a Toyota may take you to other area dealers: experiencing the integrity and professional climate at Miller's will bring you back here... More
This is our second Miller Toyota. Selected a 2012 Highlander and was served by Mr. Dale Erickson. After a very through test drive and informative discussion, negotiated a fair deal. At no time were t Highlander and was served by Mr. Dale Erickson. After a very through test drive and informative discussion, negotiated a fair deal. At no time were there any 'high pressure' tactics; a most civil process. Financial transaction was also fast and effecient. "IF" I had to point out a negative, it would be the length of time to clean up the car for delivery, and that was because the shop was backed up -- understandable. Note: the coffee in the waiting room is toxic. Strongly suggest you do your homework before hitting ANY dealer. Have a good idea what you want and what the 'invoice' on the make and model is. Contrary to popular belief, these guys (at least at Miller) aren't out to soak the customer. The margin on these cars is not as great as you may think. Negotiate with honest expectations and they will try to meet you somewhere where both parties are comfortable. Good hunting T. Hall More
I bought a RAV4 V6 Sport from Fred. He was a great sales rep; never tried to pressure me to buy a car. It was more like shopping for a car with your dad than dealing w/a sales rep. He just let me drive al rep; never tried to pressure me to buy a car. It was more like shopping for a car with your dad than dealing w/a sales rep. He just let me drive all the models I wanted to look at, answered my questions about the differences between the different models. He even advised me to consider a lower-cost car than the model I wanted because it met my driving needs better than the model I chose. The next time I need to buy a car I'm going to ask for Fred by name. More
After having a really poor experience at another Toyota dealership, our expectations were exceeded at Miller. Shanon and Jeremt are truly professional, respectful and accomodating. We appreciated their con dealership, our expectations were exceeded at Miller. Shanon and Jeremt are truly professional, respectful and accomodating. We appreciated their continued patience and communication with us. We will proudly refer anyone to this facility. Thanks for making it such a quick and painless experience! More
From the moment that Annan greeted us upon our first arrival at Miller Toyota, he provided all the information we asked for regarding the vehicle we had told him we were interested over the telephone. arrival at Miller Toyota, he provided all the information we asked for regarding the vehicle we had told him we were interested over the telephone. He displayed an admirable knowledge of all the products (I should know inasmuch as I am somewhat an automotive afficianado and know vehicles extensively), and very patiently helped my wife become conversant in the use of many of the options on the vehicle in question. Annan again made himself available one week later when we returned to pick up the vehicle following installation of the various add-on options we purchased to ensure all was completed to our satisfaction. Unlike many of the commission salespeople I have encountered in the past, Annan was ever helpful, never pushy. Annan is a most capable professional who I will always happily recommend to friends and acquaintances. As Annan's Sales Manager, Jeanine was the perfect complement to his helpfulness. She was able to quickly describe her role in the Navy Federal Credit Union Auto Buying Program, and then efficiently assisted in sealing the deal with the price that was acceptable to us. In combination, Jeanine and Annan were perfect for our auto purchasing experience. My wife and I knew what we wanted, and they helped make it happen! Neither of us wanted to extend our time at the dealership beyond that required to complete our purchase. More
The sales representative, Shannon Covert was very knowledgeable about the vehicles and maintained contact with me during the three weeks I was waiting to make the purchase. Shannon kept in touch by knowledgeable about the vehicles and maintained contact with me during the three weeks I was waiting to make the purchase. Shannon kept in touch by email making sure I was aware of the special offers that Toyota was offering. Shannon walked that fine line of being in contact with me, but not being pushy. The sales Manager, Jeremy Cubbage was very helpful and working with Shannon, to make sure there was a vehicle on the lot that met my desires. The deal that was approved by Jeremy was incredible as well. This is the fourth vehicle my wife and I have purchased from Miller Toyota, and each time we have been extremely satisfied. Needless to say we will be back to Miller Toyota! The financing staff was also helpful in identifying and securing a very competitive loan rate as well. More
The Car Salesman was very helpful. He told me in detail about the car I bought. he took me for a test drive. He pointed out all the thing such as warranty and Key lockout, things that was need. I would rec about the car I bought. he took me for a test drive. He pointed out all the thing such as warranty and Key lockout, things that was need. I would recommend this salesman to my relatives. More
At 17 i bought my first car from Miller and now 20 years later i am on my 4th Toyota and finally got my truck! Annan was so awesome and never tried to sell me anything i didn't need. Will go back to Annan later i am on my 4th Toyota and finally got my truck! Annan was so awesome and never tried to sell me anything i didn't need. Will go back to Annan for my boys when they are old enough. Thanks Annan for everything!!! More
We have purchased from Millor Toyota previously and have had all our service on the vechiles done here. When we were in the market to trade in our FJ Crusier for our new Prius we did not hesitate to come ba had all our service on the vechiles done here. When we were in the market to trade in our FJ Crusier for our new Prius we did not hesitate to come back to Miller Toyota and would advise anyone to do the same. Employees are very knowledgable and friendly. More
My wife and shopped two dealers besides Miller. Miller was by far the easiest to work with. The atmosphere is relaxed, the staff is professional, and the manager was helpful in everyway. Our salesperson, was by far the easiest to work with. The atmosphere is relaxed, the staff is professional, and the manager was helpful in everyway. Our salesperson, Amos was great! Miller is a small dealership with a big emphasis on customer service. This is a top-notch dealer! More