Miller Subaru

My wife and I were long time customers of another Subaru dealership closer to our home. We found their attitude and unwillingness to be flexible on pricing to be a put off. We were ready to lease a new ca dealership closer to our home. We found their attitude and unwillingness to be flexible on pricing to be a put off. We were ready to lease a new car but our usual dealership was not willing to work with us and quite frankly insulted us many times during negotiations. I almost wrote off Subaru but decided to give one more chance and called Miller Subaru. A very nice woman named Jessica answered my questions on the phone. When I arrived at the dealership I was greeted by Jay Fralin. He was polite, helpful and didn't have a bad attitude like that other dealership. He and Joe Gallagher had my wife and I in our new 2010 Impreza Outback Sport in less than 2 hours. The price was right and the negotiations were painless. I feel we received a very fair deal. I am now a life long customer of Miller Subaru as long as people like Joe, Jessica and Jay work there. More

Recently, I went away from Subaru and Miller in order to get one of those cars that got uber gas mileage. After 4 months, I realized that I really missed my Subaru and the dealer experience I got from Mill get one of those cars that got uber gas mileage. After 4 months, I realized that I really missed my Subaru and the dealer experience I got from Miller (and from Subaru as a car company). Considering what I purchased, I thought I might be stuck with the car. I called up Jack to see if he could help me out. He was able to get me into a 2010 WRX Limited. This is the second car I've bought from Jack and the third one from Miller Subaru. Jack is a great salesman. He knows the car line well. Jack was never pushy and always followed up with me as he was locating the exact car I was looking for. Ron was able to get me the best number he could for my trade. They were upfront and honest and I appreciate that. Jack and Ron were able to work a deal to have me get out of the car I regretted and into something I wanted. All of my cars have been serviced at Miller as well so I have experience with their service department. I have never had to have a repair done twice. William and Dan have always worked with me around my crazy schedule. The whole service department is efficient and friendly. There is a reason why I've been going to Miller over the past 7 years. Their people make the difference. More

I felt very comfortable from the minute I walked in the door. I did not feel any stress or pressure to walk out with a car the very first time I went to this dealership and the very first time I learned a door. I did not feel any stress or pressure to walk out with a car the very first time I went to this dealership and the very first time I learned about and test drove the vehicle I ultimately purchased. Since I was looking for a new car for awhile I can tell you personally that I did not have this experience in the other dealerships I went to and it made the experience at Miller relaxing and enjoyable. Also, and I don't recall his name at the moment, the person who did all the paperwork with me was wonderful as well. Everything was explained, it wasn't rushed and he allowed me to ask questions and reread things I needed to read and understand before signing. I was also introduced to the manager of the dealership and as a whole I felt that they really appreciated my business. Most importantly to me is because of the atmosphere at Miller I walked away with the car that I wanted with the extras I wanted and not with things I did not need which unfortunately happened to me in the past elsewhere. I will also now be using Miller Subaru for all of my service on my vehicle and will highly recommend them to family and friends. More

Miller Subaru has a very friendly and informative staff. They weren't overbearing and didn't put any pressure on me to purchase a car right on the spot. The whole paperwork process went smoothly. Many thank They weren't overbearing and didn't put any pressure on me to purchase a car right on the spot. The whole paperwork process went smoothly. Many thanks to Eddie Hughes, he is a knowledgeable and friendly salesman. More

Very intelligent, laid back, low-key non salesman type dealership. Jay was very informative and thorough. I drove over an hour away to get my 2009 impreza after my local dealer failed to look properly for dealership. Jay was very informative and thorough. I drove over an hour away to get my 2009 impreza after my local dealer failed to look properly for my car using his dealer network connections which did nothing and turned up no car and wasted time, this was the last black model around for over 100 miles. They were very nice on the phone with me , called me back when promised, and were not pushy or agressive in any way like the 90% of the other dealers/ salesmen I came in contact with on my car search. I bought my car over the phone with Miller after no Subaru dealer in my town or bergen county could deliver what I wanted after visiting them in person. More

Upon entering the lot, I was positively greeted and taken serioulsy. Jay was very informative on all the models and help confirm my liking for the Tribeca. He directed me to the Tribecca models that had all serioulsy. Jay was very informative on all the models and help confirm my liking for the Tribeca. He directed me to the Tribecca models that had all I requested, plus a couple surpizing other features. We discussed numbers and he met with Ron. They got be near my ballpark figure. Upon discussing the car with my husband (my husband was unable to be with me on my first visit) we wanted to go back and drive the car again. Ron and Jay got the pricing to our number and the deal was made. Very painless and respective transaction. More

Our experience with Miller Subaru was wonderful!! We went in looking at a used Subaru Impreza and walked out with a brand new one for a better deal. Our salesman, John, was great!! Friendly, helpful and we n in looking at a used Subaru Impreza and walked out with a brand new one for a better deal. Our salesman, John, was great!! Friendly, helpful and we never felt pressured. We would recommend this dealership to anyone looking to purchase a new or used car! Thanks for the wonderful service and everything you did for me and my husband!! More

Jay was very helpful and everyone was very friendly! Even when we had to wait a little longer than expected, it was obvious that Jay and Ron respected our time and wanted to make sure that my husband and I w when we had to wait a little longer than expected, it was obvious that Jay and Ron respected our time and wanted to make sure that my husband and I were comfortable. Jay listened to what we wanted and was able to get us a great price for a new 2008 Subaru Impreza. Overall, Jay, Ron, and all those who work at Miller Subaru are a pleasure to work with. More

Jay was a pleasure to work with. His laid back and low key sales approach was exactly what my wife and I like most about him. Our past experience with other car salesman is that they tend to be very intru key sales approach was exactly what my wife and I like most about him. Our past experience with other car salesman is that they tend to be very intrusive and pushy but we found that Jay's approach was much better suited to our needs. Jay spent quite a while with us when we went in to lease our 2009 Subaru Legacy and he covered everything regarding the car from A to Z. This pleasant experience has made us excited about working with Jay again when we lease our next car from Miller Subaru in 2012. More

Jay was very helpful during our trade in for a new Subaru. He dealt with me honestly and without fuss. The price was right and he took care of everything. I felt very comfortable with him during th Subaru. He dealt with me honestly and without fuss. The price was right and he took care of everything. I felt very comfortable with him during this big purchase, and I would purchase another Subaru from him again. More