Miller Subaru
Lumberton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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I was shopping at several[4] dealers for a new Forester, after a stop at TRUECar.com ,I knew what I wanted to pay. Jack made the buying experance a pleasure.Thank You Jack after a stop at TRUECar.com ,I knew what I wanted to pay. Jack made the buying experance a pleasure.Thank You Jack More
Great experience with the team at Miller Subaru; especially with Ed Hughes. I knew what I wanted and they went above and beyond to expedite the process for me in a no pressure environmnet (a key po especially with Ed Hughes. I knew what I wanted and they went above and beyond to expedite the process for me in a no pressure environmnet (a key point when my young kids are running the dealership - which they did not mind at all). I was previously at another Subaru dealership that was closer to my house and the salesman seemed annoyed that I was there with my family - guess what, I will not buy a car unless my wife and kids fit in it and like it. I actually did not want to give them my money. Luckily, Ed and the team were the complete opposite and I feel compelled to let other people know that there are good car salespeople out there. Not many other salesmen would take my calls on their day off and come in just to ensure that everything is going well. More
If you live in the South Jersey area you need to visit Miller Subaru and more specifically Jay Fralin. I just purchased a 2011 Impreza WRX from Jay and the entire process was painless, he was very straig Miller Subaru and more specifically Jay Fralin. I just purchased a 2011 Impreza WRX from Jay and the entire process was painless, he was very straight forward with me and gave me all of the details I needed to make a decision on buying a new car. This is my second Subaru, the first was leased through another dealer in the South Jersey area and after the experience I had there, I knew when the lease was up I would not be going back. Miller Subaru was the next closest dealer. I knew I wanted to purchase the new 2011 WRX but also knew they were tough to get. As a luck of fate, Jay had one coming in and held it for me while declining 10 other inquiries about the vehicle. Jay not only had the vehicle I wanted, he and Ron Buchanan were able to hit the number I wanted to pay per month. Ron made signing for the car a breeze, he thoroughly explained all of the charges, fees, etc so I knew exactly how much I was financing and how we got to the total. When I picked the vehicle up, Jay thoroughly went over the vehicle with me to make sure I knew how to operate all of the added features from my 2009 Impreza, and even synced my Iphone with the cars audio system. If you are looking to have an easy car buying experience, I highly suggest stopping by Miller Subaru first. More
Jay was very helpful (and very patient) during the time we were shopping for a new car. At no time did he pressure us for a decision when we visited Miller Subaru several times. I would definitely recomme we were shopping for a new car. At no time did he pressure us for a decision when we visited Miller Subaru several times. I would definitely recommend Jay to anyone looking to buy a Subaru. Jay was also very fair during our buying negotiations. More
best subaru dealership in south jersey. miller subaru starts in the service department. mr. dan dewey is the type of person that is a cornerstone of a good business. the truly respects the miller famil starts in the service department. mr. dan dewey is the type of person that is a cornerstone of a good business. the truly respects the miller family. i purchased my car not for want but for need. my 2001 outback was totaled. i had to purchase fast. i immediately called mr. dewey and he helped me from the start. my 2001 has always been serviced thru miller. mr. dewey walked me thru insurance questions and far market value for my car. i test drove no other manufacturer. i loved my car and hope to have my new one for a very long time. More
Excellent buying experience. Quick and painless, easy and clear to understand the deal, including price, trade in value, and financing. We were able to walk the lot and view all vehicles we were considering clear to understand the deal, including price, trade in value, and financing. We were able to walk the lot and view all vehicles we were considering and spend as much time as needed doing so. We would recommend to family and friends without hesitation. More
Miller Subaru was the first dealer I visited in my new car search. In hindsight, it should have been the only visit. The no pressure sales atmosphere at Miller won my attention. Miller has a friendly staf car search. In hindsight, it should have been the only visit. The no pressure sales atmosphere at Miller won my attention. Miller has a friendly staff. They take their time to answer any questions you have, and never pressure you into buying. Their goal is to provide excellent service. That is what we got when my husband and I purchased the car. Every detail was reviewed, and they even set up the blue tooth to my phone. That was a huge help! More
This is the second time that I dealt with Miller Subaru. I was previously a happy customer of Nitti's Subaru until that dealership closed. Subsequently when i needed some warranty service for my 2005 Subar I was previously a happy customer of Nitti's Subaru until that dealership closed. Subsequently when i needed some warranty service for my 2005 Subaru Outback, Miller's was recommended to me by the former head of the service department at Nitti's. I felt that I got great service from friendly people and I was suitably impressed. When the engine in my 19989 Subaru outback died a few weeks a week and a half ago I checked out five (5) dealerships including two (2) Subaru dealerships. Again, I felt welcomed by Jay at Miller's and also that I treated well and honestly. More
I began taking my wife's 2001 Forester to Miller for service after moving into this area several years ago. I usually chose to wait with my car while the work was being done because it never seemed to service after moving into this area several years ago. I usually chose to wait with my car while the work was being done because it never seemed to take that long--even without an appointment--and I could just sit in the customer lounge and read and help myself to the complimentary coffee. Inevitabily I would wander into the showroom just to look and I would invariably encounter Jay who was always willing to answer my questions or provide me with a brochure. Despite the fact that he thoroughly understood and, perhaps more importantly, accepted, that I was not in the market for a new car, his courtesy and professionalism never wavered. It worked. When we finally got serious about buying a new car I went straight to Jay... we were finally ready to take that test drive and, for all intents and purposed, the sale was closed then. Jay answereed the few remaining questions I had about certain options and accessories, and seeing that my wife and I were still undecided on some details, far from pressuring us in any way to take the next step right there on the spot, he urged us to go home and discuss it over the weekend so that we would be completely comfortable with whatever decision we made. We took his advice and returned the following Monday, specs in hand. Miller didn't have my first-choice color in their inventory so Jay began making some calls to find one. He found one that was close and gave us a price which was more than we had in mind. Meanwhile I had been giving the car on the floor right in front of Jay's desk a second look and realized that it was an acceptable, if not preferable alternative to the color Jay was seeking for us. In fact, with color no longer an issue, it was EXACTLY what we wanted. The fact that Miller owned that car gave Jay a lot more flexibility on the price, and we soon arrived at a number with which we were all comfortable. Last Thursday we took delivery of our 2011 Marine Blue Pearl Forester 2.5X Limited, the culmination of the most positive and stress-free car buying experience I could have ever hoped to have. It didn't stop there; Monday Jay followed-up by phane and email to make certain that we were completely satisfied with his and Miller's service. As Jay so simply put it, "Look, you're here to buy a car and I'm here to sell a car. Let's do what we have to do to make that happen and make everybody happy." It really is just that simple with the right salesman. More
Excellent customer service. I was made to feel comfortable and there was noticeable absence of "hard sell" techniques that I've experienced in the past. Everyone was very communicative, friendly comfortable and there was noticeable absence of "hard sell" techniques that I've experienced in the past. Everyone was very communicative, friendly and eager to assist. After purchase, I received follow-up to be sure I have no questions or concerns about the car. From start to finish, I was very satisfied with my experience at Miller Subaru. More