Miller Subaru

I went to Miller Subaru following receipt of an "internet quote" for a Subaru Forester. I got to the lot and was able to look around a bit before being approached by a sales person. I was asked wha "internet quote" for a Subaru Forester. I got to the lot and was able to look around a bit before being approached by a sales person. I was asked what I was looking for and was shown several models (both new and pre-owned) that were "in the neighborhood". After talking with the salesperson and seeing what was available, I was asked if I would like to take one out for a test drive -- all the while feeling very little to no pressure. Following the test drive, I was asked what I thought and I told the sales person "I think I'll take (this) one". What followed was one of the best car purchase experiences I've had. Both my sales person and the sales manager were very friendly and able to answer all my questions and made me feel at ease with their "personable" approach to the whole process. I took delivery of the vehicle a few days later and was again made to feel at ease during that process as well. I would recommend that anyone in the market for a Subaru give the folks at Miller Subaru a chance to be the ones to sell them their next vehicle. More

We have purchased eight new vehicles, this one is the ninth during our lives, and Miller Subaru is the very, very best in sales, service, and the overall experience. John Poster is an extraordinary sale ninth during our lives, and Miller Subaru is the very, very best in sales, service, and the overall experience. John Poster is an extraordinary sales Consultant, the finest we have ever met. John, Ron, Melisa, Aaron, Dan, and William all make you feel as though you are visiting old friends. They earn your trust, respect, and loyalty. Mr. Charles Miller and Subaru should and must be very proud and thankful to have them. Sincerely, Richard and Jacqueline Warner and our new Outback, (Dolly) More

I now have a one of a kind car because of this group of friendly,accomodating and hardworking people at Miller's Subaru. John is an awesome salesman.He explained to me the features of the car in detail.He friendly,accomodating and hardworking people at Miller's Subaru. John is an awesome salesman.He explained to me the features of the car in detail.He answered all my questions.I would definitely recommend Miller Subaru to people I know. More

You can see that excellent Service is a core value of You can see that excellent Service is a core value of their dealership. All the employees adressed my concerns in a timely fashion. I would highly You can see that excellent Service is a core value of their dealership. All the employees adressed my concerns in a timely fashion. I would highly recommend them. More

I am a returning Subaru Buyer and was vey pleased with the first experience with Jay Fralin and Miller Subaru. I thought of no other dealers when I needed a new car. As suspected, Jay went above and bey the first experience with Jay Fralin and Miller Subaru. I thought of no other dealers when I needed a new car. As suspected, Jay went above and beyond to see I got the best price for my new car and he made the whole experience quick and easy. I would wholeheartedly reccommend the salesman and the dealership for anyone buying or leasing a new vehicle Dirck McDowell More

Shopping for a new car at Miller Subaru was a pleasant Shopping for a new car at Miller Subaru was a pleasant and stress-free experience. It was with some anxiety that I thought it would be a high pressu Shopping for a new car at Miller Subaru was a pleasant and stress-free experience. It was with some anxiety that I thought it would be a high pressure sales pitch from the dealership, but surprise, surprise it was no pressure situation. The salesman that helped me through the process, Jay Fralin was very helpful, informative, and made everything go so smoothly. I will recommend Miller Subaru to friends and family, and thanks again to Jay Fralin. I love my new 2012 Forester! Carole Fisher More

I am a real car nut and had spent considerable time reading online reviews and enthusiast publication test reports before visiting the dealership. I had already narrowed down my potential choices to 4 reading online reviews and enthusiast publication test reports before visiting the dealership. I had already narrowed down my potential choices to 4 vehicles that would meet our needs, including 2 of the Subaru brand. John Poster was the first personal interaction I had with Miller Subaru. He was friendly, informative, asked very good questions about our status and need without pushing for a sale, and spent time with my wife and me even though we indicated we were early in the factfinding stage. He spoke about the benefits, features and product attributes of the Subaru's, not in a techie manner, but in a practical way that was tuned to our expressed needs. He presents an easy-going, competent, enthusiastic, patient and very comfortable manner of interaction. We terst-drove the Forester and the Outback models we were considering, and John sat in the back explaining different aspects of the vehicle as appropriate, then remained quiet so we could absorb the test drive experience. We left the dealership with much more information than we had going in. I went to the dealerships of the two other brands we were considering, and returned to Miller, met with John, and continued the process, discussing purchase/lease offerings. Again, John was very clear in his explanation of each process, introduced us to Ron (general manager), and to Aaron (business manager/finance). The introductions and conversations with each were natural, never feeling like the old-school sales-to-manager-to-dreaded-closing-room transactions of high pressure car dealerships that I've experienced in the past. In conclusion, we leased a Forester. Delivery of the vehicle was scheduled to our satisfaction and the process was efficient, logical and thorough. I rate the dealership team and John specifically a 5/5. Top marks for a great car-buying experience. The only potential improvement in the process would have been to do a brief walk-through of the service department, but that can certainly be attributed to the fact that I really didn't ask about service-related issues and John was staying on task (completing the delivery of the vehicle to its proud new owners). More

Both Jack and Aaron were very personable and easy to talk to. Jack was no nonsense. Normally car dealers are similar to ambulance chasing lawyers - Jack was the exact opposite, great to talk to and strait to. Jack was no nonsense. Normally car dealers are similar to ambulance chasing lawyers - Jack was the exact opposite, great to talk to and strait to the deal...the best and only way for car sales More