Miller Subaru

Great sales and service experience We first went to another Subaru dealer to purchase our Legacy. It was the worst experience we ever had buying a car in 40 years. They didn't have th We first went to another Subaru dealer to purchase our Legacy. It was the worst experience we ever had buying a car in 40 years. They didn't have the exact car we wanted in stock and we felt they were not interested in helping us get a car. So we left and went to Miller. They didn't have the car we wanted either but were more than happy the work out a great deal and ordered us exactly the car we wanted. They made the sales process stress free. When our car came in they went over all of the features. Initially we passed on the extended warranties. However, the next day we decided to get two of them. Even though the paperwork & financing was done they had no problem getting us what we wanted. They arranged a service time to prepare our car the next day and completed the service quickly and hassle free. They answered all of our questions and we had plenty since it had been 15 years since we purchased a new car and there are plenty of new features to learn. The sales and service personnel are friendly and professional and have purchasing our new legacy very enjoyable. We love the car and are so glad we went to Miller. More

Exceptional Service Experience. Fantastic experience having my outback serviced. The staff was extremely friendly and professional. A loaner was provided and my car was done when pro Fantastic experience having my outback serviced. The staff was extremely friendly and professional. A loaner was provided and my car was done when promised. Also had the car detailed while it was there and couldn’t be happier with the results! More

Thank goodness for Melissa Miller Details on Google review. After buying new cars and being a loyal customer I was spoken to poorly when asked about detailing. However, Melissa Mill Details on Google review. After buying new cars and being a loyal customer I was spoken to poorly when asked about detailing. However, Melissa Miller saved the day. Her kindness and wonderful customer service made everything ok in my eyes. Thank you Melissa More

Hassle free experience I came in tonight to buy a Crosstrek. Carlos was professional, knowledgeable, and hassle free to deal with. They gave me a fair price for my trade i I came in tonight to buy a Crosstrek. Carlos was professional, knowledgeable, and hassle free to deal with. They gave me a fair price for my trade in as well as the new car I'm purchasing. I look forward to picking up my new vehicle soon! More

Such a great genuine salesman This guy Donald not only sold me a car but also taught me everything I didnt even know existed in the car and even helped me learn how to use everythi This guy Donald not only sold me a car but also taught me everything I didnt even know existed in the car and even helped me learn how to use everything! It was amazing my son Pat Bush even thought I got a good deal! I will definitly be back! More

Currupt I bought a 2010 Forester from DJ. He told me he knew the man who owned it and in fact he was his neighbor and had always serviced the car at Miller Su I bought a 2010 Forester from DJ. He told me he knew the man who owned it and in fact he was his neighbor and had always serviced the car at Miller Subaru. I told him numerous times I was driving across country with my kids and asked if he was sure this was a good car. He guaranteed it and I have text to prove it. After owning the car for less than a week and driving less than 100 miles the check engine light goes on. I took it to the service department and Was told by Dan that they turned off the check engine light and just wait and see if it comes back on. I told him no way it burned a whole tank of gas in under 100 miles and I’m driving across country. So he grunted and told them to check it out. I was told I would need a catalytic converter and since it was less than 30 days they would cover it. I was told it would take 3 hours minimum and they would order part and to come back at 1pm. I arrived at 1pm and waited till 3:30 pm and then went up to the counter to see if they were going to be able to fix it since they were closing at 5 and it was a 3 hour job. The lady went in back and said she would get it fixed. In 1 hour my car was fixed. I asked how did they do a three hour job in a hour when you told me several times it would take 3 hours? She replied she got a good mechanic. She then promised me this car would make it across country and they inspected it and it is great. I trusted them. As we were driving the car would hesitate and didn’t have power going up hills and when I got to Kansas the check engine light flashed. I decided to take it to the Subaru dealer there. I was told I needed another CC a different one behind the one miller changed. They said they should have fixed that one too bc it shoots stuff into the one behind it. After getting that replaced I drive @200 miles to Oklahoma and check engine light goes on again. I go to auto zone where they tell me I’m misfiring on 1/3. I couldn’t find any mechanics to check it out at that time bc it was 4pm but I was told I could drive it. When I called Subaru in Kansas they told me I could bring it back....I was not driving back there. I had asked them at time what would have caused the CC to fail early and instead of checking it out they said it could be hundreds of things. The next day I’m driving with my children scared if I’m going to brake down and the engine light starts flAshing this time. I go to a mechanic who drives it for 20 miles and finds nothing. So we keep going and once in awhile the check engine light that has remained on starts flashing. I tell my daughter to try and locate original owner which she luckily does. We asked him if he had any problems and this is what he tells us. His car died on side of road and he had it towed to Miller Subaru and they had it for a week and couldn’t dx it. He did t feel safe with the car so traded it in! I can not believe that the salesman DJ and the service manager who knew this car bc it was bought and serviced there it’s entire life and DJ was the owners neighbor lied to me, turned off check engine light and had no remorse knowingly sending a mom and her kid to drive across country in this vehicle. Shame on them and shame on Subaru for allowing them to continue to work there. You know what they did and if they still work there then shame on you to. I still can not believe that they lied and deceived me and knowingly allowed that car off lot to drive across country and when I returned with check engine light Dan said he’d turn it off and to see if light comes back on. More

Buy Your Next Subaru from Miller We love the car-buying experience at Miller Subaru! We are an all-Subaru family (once you get used to Subaru's all-wheel drive, you won't want to dri We love the car-buying experience at Miller Subaru! We are an all-Subaru family (once you get used to Subaru's all-wheel drive, you won't want to drive anything else), with a "fleet" of several of them. Even though we bought our first two Subarus from local dealerships, for our third car -- which we purchased four years ago -- we found it well worth the one-hour drive each way from our home to Miller where the buying experience was stellar. At that time, Jay Fralin was our salesperson and he made everything easy. This summer, when it came time to replace our very first Subaru -- a Forester which we originally purchased in 1999 -- we called Jay and, again, he made the car-buying experience a breeze. Over the phone, he gave us a price which no local dealership could match, held the car for us until we had time to make the trip out to Miller, and -- once we got there -- gave us as much time as we needed to decide that it was, indeed, the perfect car for us (with all the great models they have, it can be a bit of a challenge choosing just the right one). Also, for what it's worth, despite the distance from our home, we've chosen to have all of our service work on our Miller-purchased cars at Miller because they do a great job (and include the added bonus of a free car wash). If you are looking to buy a Subaru, we highly recommend going to Miller and working with Jay, who was ably assisted by his son, Eric, and Graham Johns. You will not be disappointed. More

Second wonderful experience Jay and Amie were wonderful and helpful. All the staff could never could do enough for us. We previously had leased a Crosstrek but we decided to try Jay and Amie were wonderful and helpful. All the staff could never could do enough for us. We previously had leased a Crosstrek but we decided to try the Forrester this time. Everyone helped us with our decision without any pressure. More

Exceptional Service by Miller Subaru I own an '09 Subaru Impreza, which I bought new and have taken great care of the car since my purchase. A few years ago, I began having a problem wit I own an '09 Subaru Impreza, which I bought new and have taken great care of the car since my purchase. A few years ago, I began having a problem with the car steering being tight and it had a squealing sound associated with it. I took the car to different mechanics to resolve it, to no avail. I brought it to Miller Subaru service and they resolved it right away and accurately by replacing one of the belts. This year my coolant line burst while I was traveling on the AC expressway on Mother's Day. I had the car towed to Miller, as there is no other mechanic I trust as much as them at this point. It has been a frustrating experience going to one mechanic after another who is either not correctly solving the problems or trying to take advantage of you when you're in a bind. Miller Subaru was able to work with me to resolve the issue that far exceeded my expectations. Service Manager, Dan Dewey was exceptionally helpful, communicative, and knowledgeable. I can't thank Dan Dewey and Miller Subaru enough for helping to get my car (and livelihood) back on the road. THANK YOU!!! More

Always Trust Miller Subaru and Jay Fralin ! I have been lucky because I have gotten 4 new Subarus from Miller Subaru so I know what I’m talking about when I say you can put all your trust in Mil I have been lucky because I have gotten 4 new Subarus from Miller Subaru so I know what I’m talking about when I say you can put all your trust in Miller. I have dealt with all the other Subaru dealerships in south Jersey and the contrast between Miller and the other dealers is startling. Miller takes such good care of their customers and you leave there happy and satisfied that you got the best car at the best deal. Jay Fralin has been my salesperson for the past 2 Subarus and what I like about Jay is that he is straightforward and positive, making the process pleasant and simple, always producing the best price and keeping the transaction easy for the customer. He even calls to wish me Happy Birthday and to check on how the car is performing for me. Miller also has the best delivery of cars, with Graham giving a great orientation into the finer points of the vehicle and Miller gives people lots of perks and good reliable service and maintenance. Appointments are easy to make, and they always wash your car when you have it serviced. Thank you to Jay Fralin and all the wonderful people at Miller that make my car ownership so rewarding! More