Miller Subaru

Currupt I bought a 2010 Forester from DJ. He told me he knew the man who owned it and in fact he was his neighbor and had always serviced the car at Miller Su I bought a 2010 Forester from DJ. He told me he knew the man who owned it and in fact he was his neighbor and had always serviced the car at Miller Subaru. I told him numerous times I was driving across country with my kids and asked if he was sure this was a good car. He guaranteed it and I have text to prove it. After owning the car for less than a week and driving less than 100 miles the check engine light goes on. I took it to the service department and Was told by Dan that they turned off the check engine light and just wait and see if it comes back on. I told him no way it burned a whole tank of gas in under 100 miles and I’m driving across country. So he grunted and told them to check it out. I was told I would need a catalytic converter and since it was less than 30 days they would cover it. I was told it would take 3 hours minimum and they would order part and to come back at 1pm. I arrived at 1pm and waited till 3:30 pm and then went up to the counter to see if they were going to be able to fix it since they were closing at 5 and it was a 3 hour job. The lady went in back and said she would get it fixed. In 1 hour my car was fixed. I asked how did they do a three hour job in a hour when you told me several times it would take 3 hours? She replied she got a good mechanic. She then promised me this car would make it across country and they inspected it and it is great. I trusted them. As we were driving the car would hesitate and didn’t have power going up hills and when I got to Kansas the check engine light flashed. I decided to take it to the Subaru dealer there. I was told I needed another CC a different one behind the one miller changed. They said they should have fixed that one too bc it shoots stuff into the one behind it. After getting that replaced I drive @200 miles to Oklahoma and check engine light goes on again. I go to auto zone where they tell me I’m misfiring on 1/3. I couldn’t find any mechanics to check it out at that time bc it was 4pm but I was told I could drive it. When I called Subaru in Kansas they told me I could bring it back....I was not driving back there. I had asked them at time what would have caused the CC to fail early and instead of checking it out they said it could be hundreds of things. The next day I’m driving with my children scared if I’m going to brake down and the engine light starts flAshing this time. I go to a mechanic who drives it for 20 miles and finds nothing. So we keep going and once in awhile the check engine light that has remained on starts flashing. I tell my daughter to try and locate original owner which she luckily does. We asked him if he had any problems and this is what he tells us. His car died on side of road and he had it towed to Miller Subaru and they had it for a week and couldn’t dx it. He did t feel safe with the car so traded it in! I can not believe that the salesman DJ and the service manager who knew this car bc it was bought and serviced there it’s entire life and DJ was the owners neighbor lied to me, turned off check engine light and had no remorse knowingly sending a mom and her kid to drive across country in this vehicle. Shame on them and shame on Subaru for allowing them to continue to work there. You know what they did and if they still work there then shame on you to. I still can not believe that they lied and deceived me and knowingly allowed that car off lot to drive across country and when I returned with check engine light Dan said he’d turn it off and to see if light comes back on. More

Buy Your Next Subaru from Miller We love the car-buying experience at Miller Subaru! We are an all-Subaru family (once you get used to Subaru's all-wheel drive, you won't want to dri We love the car-buying experience at Miller Subaru! We are an all-Subaru family (once you get used to Subaru's all-wheel drive, you won't want to drive anything else), with a "fleet" of several of them. Even though we bought our first two Subarus from local dealerships, for our third car -- which we purchased four years ago -- we found it well worth the one-hour drive each way from our home to Miller where the buying experience was stellar. At that time, Jay Fralin was our salesperson and he made everything easy. This summer, when it came time to replace our very first Subaru -- a Forester which we originally purchased in 1999 -- we called Jay and, again, he made the car-buying experience a breeze. Over the phone, he gave us a price which no local dealership could match, held the car for us until we had time to make the trip out to Miller, and -- once we got there -- gave us as much time as we needed to decide that it was, indeed, the perfect car for us (with all the great models they have, it can be a bit of a challenge choosing just the right one). Also, for what it's worth, despite the distance from our home, we've chosen to have all of our service work on our Miller-purchased cars at Miller because they do a great job (and include the added bonus of a free car wash). If you are looking to buy a Subaru, we highly recommend going to Miller and working with Jay, who was ably assisted by his son, Eric, and Graham Johns. You will not be disappointed. More

Second wonderful experience Jay and Amie were wonderful and helpful. All the staff could never could do enough for us. We previously had leased a Crosstrek but we decided to try Jay and Amie were wonderful and helpful. All the staff could never could do enough for us. We previously had leased a Crosstrek but we decided to try the Forrester this time. Everyone helped us with our decision without any pressure. More

Exceptional Service by Miller Subaru I own an '09 Subaru Impreza, which I bought new and have taken great care of the car since my purchase. A few years ago, I began having a problem wit I own an '09 Subaru Impreza, which I bought new and have taken great care of the car since my purchase. A few years ago, I began having a problem with the car steering being tight and it had a squealing sound associated with it. I took the car to different mechanics to resolve it, to no avail. I brought it to Miller Subaru service and they resolved it right away and accurately by replacing one of the belts. This year my coolant line burst while I was traveling on the AC expressway on Mother's Day. I had the car towed to Miller, as there is no other mechanic I trust as much as them at this point. It has been a frustrating experience going to one mechanic after another who is either not correctly solving the problems or trying to take advantage of you when you're in a bind. Miller Subaru was able to work with me to resolve the issue that far exceeded my expectations. Service Manager, Dan Dewey was exceptionally helpful, communicative, and knowledgeable. I can't thank Dan Dewey and Miller Subaru enough for helping to get my car (and livelihood) back on the road. THANK YOU!!! More

Always Trust Miller Subaru and Jay Fralin ! I have been lucky because I have gotten 4 new Subarus from Miller Subaru so I know what I’m talking about when I say you can put all your trust in Mil I have been lucky because I have gotten 4 new Subarus from Miller Subaru so I know what I’m talking about when I say you can put all your trust in Miller. I have dealt with all the other Subaru dealerships in south Jersey and the contrast between Miller and the other dealers is startling. Miller takes such good care of their customers and you leave there happy and satisfied that you got the best car at the best deal. Jay Fralin has been my salesperson for the past 2 Subarus and what I like about Jay is that he is straightforward and positive, making the process pleasant and simple, always producing the best price and keeping the transaction easy for the customer. He even calls to wish me Happy Birthday and to check on how the car is performing for me. Miller also has the best delivery of cars, with Graham giving a great orientation into the finer points of the vehicle and Miller gives people lots of perks and good reliable service and maintenance. Appointments are easy to make, and they always wash your car when you have it serviced. Thank you to Jay Fralin and all the wonderful people at Miller that make my car ownership so rewarding! More

Dealership visit Miller Subaru is on point and they let me sit in 2 Outback s in the showroom and sales staff were nice and we took a group photo and Miller Subaru is Miller Subaru is on point and they let me sit in 2 Outback s in the showroom and sales staff were nice and we took a group photo and Miller Subaru is my Subaru headquarters and miller is Subaru More

Great service Knowledge salesman, professional and honest, Also speak Spanish well rounded business man. Work with me to give me the best price for my trade in. Knowledge salesman, professional and honest, Also speak Spanish well rounded business man. Work with me to give me the best price for my trade in. More

Great experience The management and staff here are exceptional. Very warm and inviting but also professional and helpful. I just leased my first new car and could not The management and staff here are exceptional. Very warm and inviting but also professional and helpful. I just leased my first new car and could not be happier! They made the process very easy and helped work with my price range. John is an excellent salesman as well as a kind and friendly individual. Rose in the office made the paperwork quick and easy to understand. I had previously been to another subaru dealer and was turned off by the staff members, this is the only subaru dealer I will go to from now on. More

Body Shop work The Miller family runs a first rate dealership with the most professional people. Have had my car repaired in their body shop , fair prices, excellen The Miller family runs a first rate dealership with the most professional people. Have had my car repaired in their body shop , fair prices, excellent work and a friendly attitude. What more can you ask for. More

Best Subaru dealer in the tristate area. I was thinking about buying a Subaru and decided to stop by Miller on the way home from work. I was greeted by DJ, who was very nice and relaxed. We s I was thinking about buying a Subaru and decided to stop by Miller on the way home from work. I was greeted by DJ, who was very nice and relaxed. We started talking about what I was like for and he showed me different cars in a no pressure way. I felt very at ease the whole time. I was given a great number on my trade and didn't have to go back and forth with them. We went on a test drive, which was a lot longer then any other place I was ever at. Once we returned and told him I was interested he quickly returned with a solid number. He also provided me with a sheet of paper to shop Millers number. Not one other dealer really could beat the price. I returned to Miller the following day to sign the papers for the deal and there was no real attempt at up selling, the finance manager went over everything and took her time. My new car was nice and clean and ready to go. Before I left they sat with me and went over ever inch of my new Crosstrek to make sure I was good to go. If you are looking for a Subaru check out Miller and ask for DJ. More