Back

Miller Motor Sales - Service Center

Burlington, WI

4.6
275 Reviews

275 Reviews of Miller Motor Sales - Service Center

Sort by
August 01, 2023

Didn’t fix any of the issues I had brought the vehicle in for yet walked out with a $170.00 dollar bill More

by JL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Weidert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Miller Motor Sales responded

I'm sorry to read about your recent experience. It's important that we address all customer concerns effectively and efficiently, so it's disappointing to see this wasn't the case for you. We'd appreciate an opportunity to discuss this further with you - please feel free reach out when convenient. Thank you, Tuesday Kautz - Service Manager - 262-661-4782

July 28, 2023

Great service by Jake! He made the buying process super easy and found the right truck for me. More

by jackmiller3021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Weidert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Miller Motor Sales responded

Hey Jack, thank you for the 5-star rating! We're happy to hear that Jake provided you with a great car-buying experience at Miller Motor Sales. We'll see you next time!

July 28, 2023

I think this review is for service on 14 Jeep. Vehicle was dropped off for pre scheduled service on July 5 . 4 hour service appointment 48!plus hours later I had not been contacted about status of More

by DLMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Morgan , Neal
Aug 16, 2023 -

Miller Motor Sales responded

We're sorry to learn about your experience with our service department. Communication is key, and we apologize for the lack of it during this visit. We appreciate you bringing this issue to our attention at Miller Motor Sales so that we can improve moving forward. Please don't hesitate to reach out to discuss this experience in more detail. Thank you, Tuesday Kautz - Service Manager - 262-661-4782

July 27, 2023

The service was excellent and efficient. Might not be the fanciest service area but you guys know what you’re doing. I was in and out quickly! More

by jjgcla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Galanty
Jul 28, 2023 -

Miller Motor Sales responded

Thanks for your review! We're pleased to hear that you found our service at Miller Motor Sales excellent and efficient! Our team always aims for a top-notch prompt manner. We'll see you next time!

July 27, 2023

The gentleman at the service counter was attentive. He worked quickly to get the problem rectified in a timely manner. I received a call when the repair was completed. Very satisfied! More

by kathrynpieters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jul 27, 2023 -

Miller Motor Sales responded

Hi Kathryn! We're glad to know you had a satisfying experience at our service counter here at Miller Motor Sales. We always aim for efficiency and clear communication. Thanks for the positive feedback!

July 26, 2023

I have been to this dealership for service three times. Each time it's there is some sort of communication issue. It doesn't seem as though different people and service department talked to one another and More

by BRONCOFAN.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 16, 2023 -

Miller Motor Sales responded

We're sorry to read about the communication issues you've experienced during your visits. We aim for seamless service and it's clear we missed that mark in this instance. Your feedback is valuable as it helps us improve, so thank you for sharing this with us. If there are any unresolved matters or if you'd like to discuss them further, please don't hesitate to reach out directly at your convenience. Thank you, Tuesday Kautz - Service Manager - 262-661-4782

July 13, 2023

Still have problem. What can I say. My wife was out the other day an the car locked with her purse in the car, she left a window open to get in. More

by johnterlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 19, 2023 -

Miller Motor Sales responded

Hey John, thanks for reaching out! We appreciate your feedback and will definitely take it into consideration. Please don't hesitate to reach out to discuss this with us to find a resolution. Thank you, Tuesday Kautz - Service Manager - 262-661-4782

July 06, 2023

Mike Sobczak helped coordinate a potential future repair on the vehicle I purchased through him at Miller Ford in the purchase transaction which was greatly appreciated. I would certainly go to him in the More

by farrellbassfan
Recommend Dealer
Yes
Employees Worked With
Mike Sobczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Miller Motor Sales responded

Thank you for the great review! We're glad to hear that Mike provided excellent service and assistance during your purchase at Miller Motor Sales. We appreciate your support, and we look forward to serving you again in the future if needed. Have a wonderful ride!

June 30, 2023

The service was excellent. I appreciate the timely service that I've had at Miller Motors for over 40 years. More

by carolhinds433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jul 03, 2023 -

Miller Motor Sales responded

Thank you for your kind words and continued loyalty to Miller Motor Sales! We're glad that we could provide you with excellent service throughout the years. Your support means a lot to us. Have a great day!

June 26, 2023

Fantastic service as always. Miller Motors always takes great care of us, which is why I will never go anywhere else. More

by Neal M.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Perkins, Cody Crandall
Jun 27, 2023 -

Miller Motor Sales responded

Neal, thank you so much for your kind words and loyalty to Miller Motor Sales! We're glad that our team consistently provides you with fantastic service. We appreciate your support and look forward to serving you again. Have a great day!

...
25
...