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Miller Motor Sales - Service Center

Burlington, WI

4.6
269 Reviews

269 Reviews of Miller Motor Sales - Service Center

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August 10, 2023

Service was done with a smile. Staff was very helpful. I have been a customer of Miller service department for years. Will only have them service my vehicle. More

by nancyjohnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Aug 14, 2023 -

Miller Motor Sales responded

Hey Nancy, we're delighted to hear that you have been with us for years to service your needs at Miller Motor Sales. We appreciate your loyalty and see you next time! Have a great ride!

August 07, 2023

Kind, pleasant staff with excellent working skills who want their customers to experience an enjoyable life by owning the best autos available More

by puffins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 07, 2023 -

Miller Motor Sales responded

We're delighted to know you had such a positive experience with our team at Miller Motor Sales. Thanks so much for your business and please don't hesitate to reach out the next time we can be of assistance!

August 04, 2023

Friendly people and very helpful when you ask questions about your vehicle and what it takes to fix it More

by WJR2342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Passey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Miller Motor Sales responded

We appreciate your positive feedback! Our team at Miller Motor Sales always aims to provide friendly and helpful service. Hope to see you next time, safe travels!

August 01, 2023

The requested Service was prepared on time and as described for the price presented prior to installation. More

by THOMAS_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Miller Motor Sales responded

Hey Thomas, we're pleased to know that you had a prompt service experience at Miller Motor Sales. We appreciate your kind feedback! Safe travels!

August 01, 2023

Didn’t fix any of the issues I had brought the vehicle in for yet walked out with a $170.00 dollar bill More

by JL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Weidert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Miller Motor Sales responded

I'm sorry to read about your recent experience. It's important that we address all customer concerns effectively and efficiently, so it's disappointing to see this wasn't the case for you. We'd appreciate an opportunity to discuss this further with you - please feel free reach out when convenient. Thank you, Tuesday Kautz - Service Manager - 262-661-4782

July 28, 2023

Great service by Jake! He made the buying process super easy and found the right truck for me. More

by jackmiller3021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Weidert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Miller Motor Sales responded

Hey Jack, thank you for the 5-star rating! We're happy to hear that Jake provided you with a great car-buying experience at Miller Motor Sales. We'll see you next time!

July 28, 2023

I think this review is for service on 14 Jeep. Vehicle was dropped off for pre scheduled service on July 5 . 4 hour service appointment 48!plus hours later I had not been contacted about status of More

by DLMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Morgan , Neal
Aug 16, 2023 -

Miller Motor Sales responded

We're sorry to learn about your experience with our service department. Communication is key, and we apologize for the lack of it during this visit. We appreciate you bringing this issue to our attention at Miller Motor Sales so that we can improve moving forward. Please don't hesitate to reach out to discuss this experience in more detail. Thank you, Tuesday Kautz - Service Manager - 262-661-4782

July 27, 2023

The service was excellent and efficient. Might not be the fanciest service area but you guys know what you’re doing. I was in and out quickly! More

by jjgcla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Galanty
Jul 28, 2023 -

Miller Motor Sales responded

Thanks for your review! We're pleased to hear that you found our service at Miller Motor Sales excellent and efficient! Our team always aims for a top-notch prompt manner. We'll see you next time!

July 27, 2023

The gentleman at the service counter was attentive. He worked quickly to get the problem rectified in a timely manner. I received a call when the repair was completed. Very satisfied! More

by kathrynpieters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jul 27, 2023 -

Miller Motor Sales responded

Hi Kathryn! We're glad to know you had a satisfying experience at our service counter here at Miller Motor Sales. We always aim for efficiency and clear communication. Thanks for the positive feedback!

July 26, 2023

I have been to this dealership for service three times. Each time it's there is some sort of communication issue. It doesn't seem as though different people and service department talked to one another and More

by BRONCOFAN.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 16, 2023 -

Miller Motor Sales responded

We're sorry to read about the communication issues you've experienced during your visits. We aim for seamless service and it's clear we missed that mark in this instance. Your feedback is valuable as it helps us improve, so thank you for sharing this with us. If there are any unresolved matters or if you'd like to discuss them further, please don't hesitate to reach out directly at your convenience. Thank you, Tuesday Kautz - Service Manager - 262-661-4782

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