Miller Buick GMC

Quick and Easy!!!!!! My experience with Miller was an easy transformation from one lease to another. Jim Sheehan was very professional and honest and I would recommend him My experience with Miller was an easy transformation from one lease to another. Jim Sheehan was very professional and honest and I would recommend him to my friends and family anytime. He gave me good suggestions and had me in my new car quickly. I also had a little dealing with the sales manager Mike Tomee and he welcomed me in to my new car and made a nice deal for me. Thanks to the professionalism to the Miller buick /gmc I'm one happy customer. More

Incredible !!!! A+ Dealership One of the hottest days of the summer(almost 100 degrees). Jim could have stayed cool and waited till I came inside, instead he greeted me in the park One of the hottest days of the summer(almost 100 degrees). Jim could have stayed cool and waited till I came inside, instead he greeted me in the parking lot. He has a friendly personality which made me feel like he was helping and not just trying to make a sale. Everyone in the dealership are welcoming and polite. Jim gave honest suggestions regarding makes and models and leasing options. Jim is extremely knowledgeable about the inventory and I felt no need to go to another dealership because he covered all of my concerns. I will highly recommend this dealership to everyone I know. More

Best car leasing experience ever! I went from 9 years of Cadillac to Buick. This was the best leasing experience I've ever had. Great customer service. No haggling. No fake pass the n I went from 9 years of Cadillac to Buick. This was the best leasing experience I've ever had. Great customer service. No haggling. No fake pass the numbers across the desk. No pretending. Straightforward and easy deal. More

Total professionalism Never thought leasing a car could be as pleasurable an experience I had at Miller Buick. Dealing with salesman Phil Halsey and GM Wesley Mancias was t Never thought leasing a car could be as pleasurable an experience I had at Miller Buick. Dealing with salesman Phil Halsey and GM Wesley Mancias was truly professionalism at it's highest level. They did everything they could do to keep me at what I wanted my monthly cost to be for a 2016 Verano. I highly recommend anyone in the market for a new vehicle not to do anything until they visit Miller Buick and sit down and talk to these two professionals. I guarantee you will be as satisfied as I was. More

2016 Buick Lacrosse When it came time to upgrade my 2012 Buick Regal ( Which I purchased new at Miller) for a 2016 Buick Lacrosse . I didn't even attempt another Buick d When it came time to upgrade my 2012 Buick Regal ( Which I purchased new at Miller) for a 2016 Buick Lacrosse . I didn't even attempt another Buick dealer. I went to see my man Stan Louis over at Miller. He gave me a square deal both times. I like the service dept. also they always would squeeze me in for service on short notice due to my hectic work schedule..They are very professional in every aspect! More

GREAT EXPERIENCE I would highly recommend this dealership for your next purchase or lease. Each employee which assisted me in my purchase of my new 2016 GMC TERRIAN w I would highly recommend this dealership for your next purchase or lease. Each employee which assisted me in my purchase of my new 2016 GMC TERRIAN were professional and accommodating. More

NOT recommended My husband and I went there to buy a 2016 GMC Acadia Denali, and on first impression we had a good experience with the salesman. We received a call a My husband and I went there to buy a 2016 GMC Acadia Denali, and on first impression we had a good experience with the salesman. We received a call a few days later from a woman who stated they were able to give us "a better deal." The sales manager, Mike Toone, spoke with my husband over the phone numerous times, and a deal was agreed upon. I said that I would go down to the dealership and sign the paperwork that was needed to get things started. Mike said that was not necessary and that I could email him some information to get the paperwork started (which I did). I didn't hear from anyone for a few days after this. Our salesman (who I am not going to name, but he was excellent) called us back and said the paperwork was all completed and we can come sign and pick up the car. I went there (without my husband, apparently a mistake) and was given a COMPLETELY different deal than what was agreed upon. They first tried to charge me the sales tax in full at pickup (prior to this, tax was negotiated into the monthly payment). Next, management said I needed to pay my first monthly payment at pickup (this was also negotiated and included in the deal). After waiting for 20 minutes, I went to look for my salesman and noticed him with the 2 managers, Mike Toone (sales manager) and Wesley Mancias (general manager). I said that it was unethical that the deal was changed at pickup and that I, as a woman, felt discouraged that a business would treat a customer and a woman this way. I walked out and will never patronize this business again. Their business practices and management are morally and ethically corrupt and I fully intend to make the owner of Miller GMC aware of what has occurred, as well as all other potential customers. My husband spoke to Wesley, the general manager, on the phone who stated that he "no longer wants our business." More

"DON'T EVEN THINK ABOUT IT" Spent hours over the phone and email giving my requirements. Went to the dealership to finalize my paperwork only to find out they sold the car which Spent hours over the phone and email giving my requirements. Went to the dealership to finalize my paperwork only to find out they sold the car which was intended for me. To make matters worse they lied about the features and maintenance programs that they were offering me to begin with, TOTAL MISREPRESENTATION !!!! When the situation was escalated to the managers Michael and Wesley they couldn’t give a xxxx and said it was human error. I wonder how many others have gone through this .... STAY AWAY !!!!!!!! More

Used Car Buying the Way it Should be I wanted to comment on the fantastic team of Preston, Ed and Christie in their support of my purchase of a used Yukon. They talked WITH me not AT ME i I wanted to comment on the fantastic team of Preston, Ed and Christie in their support of my purchase of a used Yukon. They talked WITH me not AT ME in addressing all my questions. This car and purchase were somewhat unique. They stuck right with me as I asked questions, analyzed the vehicle then discussed my findings on the car and were a solid source of specific information on this particular model. I have a LONG history of sales experience and would not hesitate to recommend this team to anyone. Anthony in finance also provide the same caliber of support and engagement with me. All in all a super experience. More

Such a pleasant experience Our salesman was professional, courteous, kind, funny, relatable. Phil made the process quick and easy with no real let downs or hardball tactics. We Our salesman was professional, courteous, kind, funny, relatable. Phil made the process quick and easy with no real let downs or hardball tactics. We highly recommend this dealership and especially Phil. The sales manager was also very accommodating. Their lounge is well stocked with snacks, comfy chairs, and drinks. More