Miller Brothers Chevrolet Cadillac

wonderful experience Zach Miller was the best salesman i have delt with in 20 years. He did everything to make the buying procees smooth and easy and professional. Zach Miller was the best salesman i have delt with in 20 years. He did everything to make the buying procees smooth and easy and professional. More

Worst dealership ever!! Worst car dealership ever!!! I ordered a custom 2015 Stingray Corvette on January 31, 2015. I was told the car would take 8-10 weeks to be built. Afte Worst car dealership ever!!! I ordered a custom 2015 Stingray Corvette on January 31, 2015. I was told the car would take 8-10 weeks to be built. After about 12 weeks, I still didnt have my car. I go to the dealership to find out what's going on and Joe Wyatt, manager, tells me my car will not be built. If orders were stopped in April 2015, why wasn't my order taken when I ordered in January 2015. No one ever reached out and called me or informed me that my car would not be produced. If I had never went to inquire what the status of my car was, would they have ever called? Would I have ever got my deposit back? The service and professionalism was poor!!! I reached out to the General Manager at the dealership, Robert Palmer, and a representative from GM, Nicole Mitchell, no one could give me a reason why this happened and didn't offer a reasonable solution! This dealership wanted me to purchase a 2016 and pay the difference!!!! The people that run this dealership are incompetent. This dealership gives GM a bad rep!!!! More

Purchase used work vehicle Great quick and efficient service, Zach was friendly and approachable. Chuck the sales manager was the best finance manager to work with. Thanks g Great quick and efficient service, Zach was friendly and approachable. Chuck the sales manager was the best finance manager to work with. Thanks guys Bob More

Zach Miller Miller Brothers of Ellicott City Zach Miller when beyond the normal new car salesman in locating the exact Equinox that I was looking to purchase. He did an outstanding job in also Zach Miller when beyond the normal new car salesman in locating the exact Equinox that I was looking to purchase. He did an outstanding job in also delivering the car in a very timely manner. He was indeed the best Salesman that I have ever done business with. I will remember him when I make my next new car purchase. More

Long wait, Arrogant, Rude Salesperson I'll keep this short. I called before showing up and still had to wait about 30 minutes before talking to a sales person. Once I had there attention t I'll keep this short. I called before showing up and still had to wait about 30 minutes before talking to a sales person. Once I had there attention the salesperson (Terrence Cox) tried, at every opportunity, to not allow me to test drive it. Once I insisted that I won't be spending that amount of money without a test drive he reluctantly took me on one. He wanted to know my time frame and because it wasn't that day he started to act as though I was as a waste of time. Very akward test drive with very little said, short almost annoyed responses to questions about the car. I asked what the MPG was and he snarked no one asks for the MPG on a car like this. Another note the price online was a bit higher than the online price. I asked about the car on the phone and they told me that some service items were taken care of recently by the past owner before the trade, so I thought great. When I came in the price was a bit higher and I asked the sales person and he said well its because we recently fixed a few items. The items were the ones the previous sales person told me were handled by the previous owner. So not sure if they're using the previous owners repairs as their own to hike up the price, but either way it seems a bit shady. Overall disappointed with the dealership and would not return or recommend it. I'll be shopping for the same vehicle at a dealership. More

The Best Car Dealership Experience Ever!!! Miller Brothers Chevrolet Cadillac is one of the few excellent car dealers in the DC Metropolitan Area. The customer service and friendliness of thei Miller Brothers Chevrolet Cadillac is one of the few excellent car dealers in the DC Metropolitan Area. The customer service and friendliness of their staff was phenomenal, especially Zach Miller. Zach went out of his way to make sure my purchase of my new Yukon went smoothly. He even found me headphones for my rear entertainment system without me even asking him for them. I would highly recommend anyone looking for an excellent dealer with extraordinary service and some of the best prices to go and visit Miller Brothers. More

Excellent Experience Zach Miller was extremely helpful and quick to get me out on the road in days with my new truck. I was very happy with my experience at Miller Brother Zach Miller was extremely helpful and quick to get me out on the road in days with my new truck. I was very happy with my experience at Miller Brothers and with the service I received from Zach Miller. More

A Pleasant Experience I went to three other dealerships before visiting Miller Brothers but none of the other dealerships offered me what Miller Brothers did in terms of cu I went to three other dealerships before visiting Miller Brothers but none of the other dealerships offered me what Miller Brothers did in terms of customer service. My level of comfort at the other dealerships was mediocre at best but that changed when I walked into the Miller Brothers showroom. I was greeted by Samantha with a genuine smile and after telling her what I was looking for I was offered an even better deal than I expected to get on the truck that I wanted because of Samantha's attention to detail in getting me every possible discount that I could get. I traded a car in and got very good value from Miller Brothers on that deal also. The sales Manager was very warm and considerate toward me and there was no beating around the bush when it came time to make a deal. I got a great deal and it was a very pleasant experience. More

I highly recommend buying your next car from Miller Brothers I bought a pre-owned 2014 Chevy Silverado pickup truck from Zach Miller at Miller Brothers Chevy last week. I had shopped around and got an extremely I bought a pre-owned 2014 Chevy Silverado pickup truck from Zach Miller at Miller Brothers Chevy last week. I had shopped around and got an extremely competitive quote from another dealership. I contacted Zach Miller at Miller Brothers Chevy to see if he could do better. He said he would try and told me he would call me back and let me know. He called me back promptly to tell me he could. I bought the truck from him days later. Many dealerships advertise a no haggle buying experience, but my experience with Zach Miller and others at Miller Brothers Chevy, was truly outstanding, and certainly no haggle and no nonsense. I would highly recommend them to my friends and family. More

Very helpful Zach Miller was great to deal with. He was very helpful and accommodating. He was not pushy. We actually went in with intentions to only look for a Zach Miller was great to deal with. He was very helpful and accommodating. He was not pushy. We actually went in with intentions to only look for a car and drove off the lot with one. I would recommend Zach to my friends if they are in the market for a car. More