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Miller Brothers Chevrolet Cadillac
Ellicott City, MD
55 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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55 Reviews of Miller Brothers Chevrolet Cadillac
March 19, 2022
I took my Cadillac CTS to get serviced 2 weeks ago. It was constantly not detecting the remote and would not start. The issue was getting worst. Miller Brothers kept it for 2 weeks. At first they told It was constantly not detecting the remote and would not start. The issue was getting worst. Miller Brothers kept it for 2 weeks. At first they told me that it was a remote issue. I took my second remote to them because it was doing the same thing. After 2 weeks of not hearing from them, I called them and they told me that they could not find a problem and it worked fine. I picked the vehicle up and took it home. The very next morning they vehicle would not start and the display is indicating that it is not detecting the remote. I am irate and this is very very poor service. More
by tcrosby02
Employees Worked With
Mike Miller
September 28, 2021
Bobby in Service has consistently taken care of me after I experienced a few horrible incidents while having service done on my vehicle. Bobby renewed my trust in Miller Brothers after having been a loyal c I experienced a few horrible incidents while having service done on my vehicle. Bobby renewed my trust in Miller Brothers after having been a loyal customer since 2007! More
by VL
Employees Worked With
Kevin Kea
June 14, 2021
As a former car salesman I can honestly say I had a great experience from start to finish I worked with Steve Kang since I was in the market for a 2021 Chevrolet Silverado he was able to answer all of my que experience from start to finish I worked with Steve Kang since I was in the market for a 2021 Chevrolet Silverado he was able to answer all of my questions and he had the vehicle in stock that I was interested in. Though he wasn’t there to finish up the transaction since he had a baby Robert was able to help out and finish up the transaction for him. Steve’s follow up is what got me to do business with this dealership as a former salesman there are many things I look at when buying a car and one of those is the follow up. The entire team made it a seamless process and I drove away a happy Silverado owner you guys have a customer for life and I will be buying my next Silverado from this dealership More
by JR787
Employees Worked With
Steve Kang, Joe Wyatt, Robert Crawford
April 29, 2021
Misrepresented the condition of a vehicle to me knowing I flew in to purchase it. The video that I was sent looked good but I specifically asked if there were scratches or dents. I was told "no". The car h flew in to purchase it. The video that I was sent looked good but I specifically asked if there were scratches or dents. I was told "no". The car had both. I received no apology and, in fact, the sales manager gave me an attitude when I pointed out the above. Very unprofessional and unethical. More
by Bat21
Employees Worked With
Sales rep and used car manager
November 15, 2020
Great service and quality work! The service department is friendly and keep you notified with what's going with your vehicle. If I had questions they answered them if they!! friendly and keep you notified with what's going with your vehicle. If I had questions they answered them if they!! More
by carlos70
Employees Worked With
Mike Miller
October 29, 2020
Kevin Kea is a wonderful salesman-just bought my 4th car from him. His customer service is excellent! Made sure that I had the exact car that I wanted! from him. His customer service is excellent! Made sure that I had the exact car that I wanted! More
by Joy Parson
Employees Worked With
Bobby in customer service
September 20, 2020
My family has purchased multiple cars from Miller Chevy over the years and we service out cars at Miller. They have been very professional, never pushy and I highly recommend them. over the years and we service out cars at Miller. They have been very professional, never pushy and I highly recommend them. More
by Wrover
Employees Worked With
Bobby Cross, Mike Miller
May 13, 2020
Sold us a Lemon 2013 Chevy Suburban-a real deal-certified by their mechanics-93k miles-6k miles and 7 months later engine seizes up. 8,000 $ Engine Replacement or it 2013 Chevy Suburban-a real deal-certified by their mechanics-93k miles-6k miles and 7 months later engine seizes up. 8,000 $ Engine Replacement or its just a piece of nice looking junk..Their response-too bad for you its not our problem...Avoid used cars from this place! More
by NoMoreMiller
Employees Worked With
Brad
July 13, 2019
Darren Proudfoot worts attitude. The sale tep Who called me today had the worst attitude possible I don't care about the pricing but the gentleman had the worst attitude. The sale tep Who called me today had the worst attitude possible I don't care about the pricing but the gentleman had the worst attitude. More
by S. Sawh
Employees Worked With
Darren Proudfoot
