
Miller Auto Plaza
St. Cloud, MN
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We bought our first Nissan 2 years ago from Aaron. That day my wife and I were just out looking and thinking about options and that is when we were first introduced to the Miller experience. No one really day my wife and I were just out looking and thinking about options and that is when we were first introduced to the Miller experience. No one really likes to go car shopping because let's face it we all think we are getting screwed and that someone else probably got a better deal or will get a better deal! This is where the easy going sales approach of Aaron made it seem easier. Every part of the process was non combative or pushy and felt relaxed. A few weeks ago we returned to Miller with that same Nissan and traded it up for another Nissan that's a little more family friendly and roomier. We were certainly pleased to learn that Aaron was still selling and again we were able to work with him. We made a specific appointment for a time we could get away from the little one and Aaron was open for anytime we could make work. That turned out to be a Thursday morning and by Thursday afternoon we had a new roomier SUV. The process again was relaxed. After walking the floor a little bit we took a test drive, we took the vehicle off the show floor and out to the road. We were pretty sure this first vehicle was the one, but we did mention a different make possibly being in the running while out driving. Aaron didn't try to steer us away from the different make but rather encouraged us to take it for a test drive. When we returned he went next door and got a similar vehicle and we drove it. This is another great thing about the Miller experience, all that variety available in one stop. As figured we decided on the first vehicle as our pick.The price was negotiable since we had a nice trade available and we were able to leave with a lease that we felt good about. It's easy to work with Aaron and we will certainly recommend him to any of our friends. More
I am 68 years old, since I was 15, I have purchased 27 autos or trucks....I have never looked forward to going into a car dearlership to make a purchase...car salesmen are like carnival workers who are t autos or trucks....I have never looked forward to going into a car dearlership to make a purchase...car salesmen are like carnival workers who are trying to pick your pocket and lie to you about everthing. My wife and I went to several dealerships in our area looking for either a truck or auto. I was really getting tired of the whole thing. I happen to bring up Miller Auto on the internet and thought we would give them a try. After looking around outside at the inventory and not being hasseled, we decided to go to the inside show room. We wondered around for a little bit, looking over the inventory....and then possibly the nicest car salesman I have ever met, STEVE NELSON, asked if we needed help. He wasn't pushy or had any lingo to throw at us...he let us look around on our own, so we could decide what we wanted. That was on a Wensday, we told him we wanted to go home for a couple of days to decide what we wanted and that was fine with him. We came back on Friday and we still didn't know what we wanted...he gave us some suggestions, which helped us to decided on a car. Steve is a great asset to your company, we very happy with our purchase and I walked out with my billfold still in my back pocket. Bob Schwartz More
I have purchased numerous new trucks over the last 40 years and working with Adrian to purchase my new 2013 Sierra was by far the easiest and most efficient experience I have encountered. I explained to years and working with Adrian to purchase my new 2013 Sierra was by far the easiest and most efficient experience I have encountered. I explained to Adrian how my time is so limited as I work full time and have a long commute so we were able to accomplish a good share of the transactions through email. Adrian was very responsive to all of my emails and phone calls and was waiting for me when I arrived at the dealership everything was ready to go. After signing the paperwork (Scott Braaten was great!), Adrian help me transfer my personal items from my other truck to the new Sierra - luckily he thought of a few things I would have forgotten! He went over the vehical features and wrote down some information for me to transfer my Sirius subscription. Everything went extremely smooth and it didn't take the usual five hours or so as it did at Valley GMC, Wilcox Chev or Apple Valley Ford in past years. I was impressed to say the least. Jackie Haller Human Resources Midwest Veterinary Supply, Inc. Lakeville, MN More
We have used Duane at Miller since he started there for all the service on our entire fleet of vehicles. When we needed another vehicle for our business we were pointed to use Steve as our sales person. all the service on our entire fleet of vehicles. When we needed another vehicle for our business we were pointed to use Steve as our sales person. After calling Steve and letting him know what were looking for and telling him that we had several other dealerships we contacted, he got right to work. Other places we contacted seemed to give up since we were very specific about what we wanted. Not Steve he stuck with it and got us exactly what we needed. Great job in sales and service dept. More
I contacted Miller Auto Plaza after using USAA's Car Buying Service and receiving a certificate from Miller Auto as a certified dealership. After being put in contact with Justin and letting him know th Buying Service and receiving a certificate from Miller Auto as a certified dealership. After being put in contact with Justin and letting him know the kind of vehicle I was looking for -- a 2013 Buick Encore -- Justin began working on finding the exact type of vehicle I was looking for. I live in the Twin Cities and while there were closer Buick dealers to me, many of which I contacted during my search, Justin was always very prompt in returning my phone calls and getting in contact with me to let me know what he was finding during the search for my Encore. I will admit to being very picky about vehicles and I knew the exact type of Encore I wanted, including the color, options and model. Once we found the vehicle that matched what I was looking for, Justin was very diligent in working with me to get the vehicle to Miller Auto so I could purchase the vehicle from Miller Auto, which was important to me since they are certified through USAA. The first time I met Justin in-person and visited Miller Auto was when I arrived to finalize the purchase of my Encore and drive the vehicle away. The purchase went very smoothly and Justin did a great job of showing me the ins and outs of my new Buick Encore. I am very happy with my purchase and will recommend Miller Auto and Justin to any of my friends in the market for a new car. Instead of trying to sell me on a vehicle that wasn't exactly what I was looking for, something many other dealerships tried to do, Miller Auto found the exact vehicle I wanted and worked with me to make the purchase. More
We came to Miller Auto Center with the idea to purchase a used vehicle with better gas mileage, we left with a brand new 2014 Nissian Altima. The reason is that the salesman, Corin, showed us all our possib used vehicle with better gas mileage, we left with a brand new 2014 Nissian Altima. The reason is that the salesman, Corin, showed us all our possibiltes from used to new and we were impressed with the Altima in it's looks and performance. Corin took his time, and we never felt rushed or pressured to purchase anything. More
Everyone we spoke with was friendly, polite,ready, and Everyone we spoke with was friendly, polite,ready, and able to answer all of our questions. We will use Miller again for our next vehicle. Exempl Everyone we spoke with was friendly, polite,ready, and able to answer all of our questions. We will use Miller again for our next vehicle. Exemplary staff! More
We just purchased a 2008 Nissan with the help of Mitch. Mitch listened to what our needs were and he was very patient with us and found us the right car that will meet our needs. Mitch and the rest of the Mitch listened to what our needs were and he was very patient with us and found us the right car that will meet our needs. Mitch and the rest of the Miller staff could not have been more helpful. In fact this is the third car we have purchased in less than a year. We will be back! More
I had done business at Miller Auto Plaza in the past, I had done business at Miller Auto Plaza in the past, purchasing two vehicles. They were both good experiences, and the sales people were very hel I had done business at Miller Auto Plaza in the past, purchasing two vehicles. They were both good experiences, and the sales people were very helpful. My recent, and third purchase, the Sierra 1500, was a very comfortable and satisfying experience. Steve Nelson and I had a mtg set up for 7 p.m. to discuss best price on the Sierra and best price for my trade. He was extremely helpful in showing me the pickups that were in stock. And, once I had settled in on my choice, he made the entire negotiating process very smooth, and was considerate of any concerns that I brought up. I would recommend Miller Auto Plaza for a 'gold star' dealership and would highly recommend Steve Nelson to be the salesperson on a vehicle transaction, because of his friendliness, knowledge and professionalism. Additionally, in the finance part of this, Joe Handeland was very knowledgeable and helpful with this process. He was prompt and answered questions that I asked in a knowledgeable and professional manner. Thank You. Lee V.O. More
I came in with my dad and fiance to look for a used car. Every step of the way Mitch was there to help. I got the car I wanted and was very satisfied with all of the help we received. I even brought the car Every step of the way Mitch was there to help. I got the car I wanted and was very satisfied with all of the help we received. I even brought the car home and the next day things went wrong and they took it upon them to fix it and have very satisfied customers in the end. More