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Miller Auto Plaza
St. Cloud, MN
3,777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 06, 2019
Miner repairs Service department is very friendly, knowledgeable and helpful. Made the experience as pleasant as possible. I would recommend Miller Auto Plaza to ot Service department is very friendly, knowledgeable and helpful. Made the experience as pleasant as possible. I would recommend Miller Auto Plaza to others that I know. More
by jbernick
Verified CustomerEmployees Worked With
Duane Croat, Katie Dockendorf, Chris O'Hara
March 06, 2019
Rogue snow embedded/wet air filter I brought in my 2014 Rogue for ongoing issues with the car "stalling" out or power reduction when driving in snowy conditions. I described the probl I brought in my 2014 Rogue for ongoing issues with the car "stalling" out or power reduction when driving in snowy conditions. I described the problems I had as well as the error messages that were showing up on the car's message center. The codes had been reset, but I actually had the code occur on my way to the dealership and it apparently "cleared" itself when I shut off the car in the service entrance. The service department was unable to find any past codes or recreate the issue. They did a great job on advising me of several other recall issues on the Rogue, which they addressed promptly during my service appointment. However, they were unable to determine what was causing the main issue I came in for. They did not recognize the issue from my description of the problems I had previously and were unable to recreate the issue when driving it on their own. They advised me to come back when it happened again. Within 30 to 40 minutes of driving the vehicle after leaving my service appointment, the Rogue stalled out completely. I got the vehicle started again and turned back around to have Miller look at it again while it was acting up. I stalled out 3 more times in the 10 mile drive back to the dealership, but, luckily was able to get it back to them for service. The error message was visible and they determined that it was related to a known issue relating to snow getting into the air filter/intake system. This caused a sensor error which would then shut down the vehicle. I was advised that there was a service bulletin that had been sent out on this issue. The service department then advised that several other vehicles had called or stopped into Miller that same day with the same issue. I was slightly frustrated with the fact this was not recognized on my first visit to the service department when I found out there was a service bulletin issued on the problem. I was very unhappy to find out that this design flaw would not be covered as a recall/warranty issue by Nissan. I had to pay just under $500 to have it fixed which seems ludicrous to me due to the fact that the issue was caused by poor design. The service team was very helpful, responsive to my issues, and courteous throughout my visits. However, I knew that I would have to come back to have the reoccurring issue addressed and I did not even make it home before the issue repeated itself. More
by sean.obrien
Employees Worked With
Jason Tillett
March 06, 2019
Excellent as always! Always a great experience working with them. They made sure we were comfortable with our purchase, we have purchased numerous vehicles and they always Always a great experience working with them. They made sure we were comfortable with our purchase, we have purchased numerous vehicles and they always give us top service. More
by RMENEVOLDSEN
Employees Worked With
Erik Achman, Adam Maciej
March 05, 2019
Brake issues Had brake issues. Got me in right away and fixed that morning. Looked everything over and did a great job! Jason was great to work with. Had brake issues. Got me in right away and fixed that morning. Looked everything over and did a great job! Jason was great to work with. More
by MIKEZUNKER
Employees Worked With
Jason Tillett
March 05, 2019
Great service at unbeatable prices Erick was great to work with. It was a very easy and relaxed experience. They had a great price listed on the vehicle and gave me more for my trade in Erick was great to work with. It was a very easy and relaxed experience. They had a great price listed on the vehicle and gave me more for my trade in than I thought it was worth. I will absolutely contact Erick again next time I purchase a vehicle. More
by PAULW
Employees Worked With
Erik Achman, Todd Walz, Chris O'Hara
March 05, 2019
Fun and fair Mason and Allen were very interactive and made this experience fun for our whole family. It was a very cold day, being inside to look at the car made Mason and Allen were very interactive and made this experience fun for our whole family. It was a very cold day, being inside to look at the car made it easier. Thank you Mason!! More
by Miller #1!!!
Employees Worked With
Mason Brademan, Allen Theisen, Jacob Fratzke
March 04, 2019
Starting Problem Resolved My car had a reoccurring ignition/immediate shut down problem that was difficult to diagnose. Miller Buick asked if I could leave the car overnight a My car had a reoccurring ignition/immediate shut down problem that was difficult to diagnose. Miller Buick asked if I could leave the car overnight and provided a loaner vehicle. They found the problem and although it was necessary to order in a repair part, this posed no problem. The repairs were performed under warranty and the car has performed flawlessly since then. More
by camanche2
Employees Worked With
Katie Dockendorf
March 04, 2019
easy going and hassle free Iam in the early stages of my miller auto relationship so far it has been a great experience Aaron heath was great to deal with as was jake Iam in the early stages of my miller auto relationship so far it has been a great experience Aaron heath was great to deal with as was jake More
by spud head
Employees Worked With
Jacob Fratzke, Aaron Heath
March 02, 2019
it was a great experience. The staff was patient, informative, hardworking and honest. They treated my family with respect, everything was explained in detail. I was giving opti The staff was patient, informative, hardworking and honest. They treated my family with respect, everything was explained in detail. I was giving options without any pressure. More
by JERSEYBOY410
Employees Worked With
Jon Vah
March 01, 2019
Smooth Start to finish, no hangups or disappointments The way I like to do business. From pricing the new vehicle to pricing my trade all went well. Start to finish, no hangups or disappointments The way I like to do business. From pricing the new vehicle to pricing my trade all went well. More
by soupbone
Employees Worked With
Bob Yozamp, Adrian Schoumaker, Scott Froemming, Jacob Fratzke
