Miller Auto Plaza
St. Cloud, MN
Filter Reviews by Keyword
By Type
Showing 3,777 reviews
Thought we had a Nissan issue, but it was not Jason was great, set me up with a loaner car - I thought we had a Nissan issue with an engine miss, tranny or transfer cases problem and my warranty w Jason was great, set me up with a loaner car - I thought we had a Nissan issue with an engine miss, tranny or transfer cases problem and my warranty was close to running out. Turned out they found quickly that my airbox was not reconnected properly after inspection from one of those quick lube oil change places - I won't say the name but the hint would be they use Valvoline oil. Anyway, quick and more than reasonable fix. One another note in regards to the business that made the mistake - they stepped up to the plate and covered my expense and hassle of running to St Cloud with 2 free oil changes. Pain but easy fix and great customer service at Miller. One more thing - we bought a new Enclave from a Buick dealer off Highway 10 in Anoka because Miller did not have the color we wanted, we took it in for an wheel shaking issue 5 days later and service manager told my wife that she had to have hit something because the wheels do not just go out of balance - sad they will not give her a car as a loaner - she called me and I said take it to Miller in Rogers, she did and Miller treated her like she bought it ther - gave her a car and found there was a balance issue right from the factory. I will make every effort to buy a new car from Miller!!! Bought a new Bennington too - great to deal with!!! More
Professional service Service work done under warranty. Done in a timely fashion with a loaner truck for the day. Very nice loaner truck. Done on time and no hassles. Service work done under warranty. Done in a timely fashion with a loaner truck for the day. Very nice loaner truck. Done on time and no hassles. More
Courteous, effective staff:) Dear Service Team, also, thank You for your rapid & friendly service. I (Patricia) Sauer ) brought our Buick in to have windshield wipers replace Dear Service Team, also, thank You for your rapid & friendly service. I (Patricia) Sauer ) brought our Buick in to have windshield wipers replaced on Wed March 13 and was so thankful for the courteous directional and desk help, and the rapid service by those replacing the wipers. I know that it takes a "managerial atmosphere" to help build and support the "climate" of the other employees, and so i have faith that this kind of congenial dependable service will continue. Thank you again, pat Sauer More
Awesome salesman. Erik is great to work with. Very personable professional and knowledgeable. Will do business here again and with Erik. My second time working with him Erik is great to work with. Very personable professional and knowledgeable. Will do business here again and with Erik. My second time working with him and will again. More
Great Team to work with! I have purchased multiple vehicles from Miller Auto Plaza and am always pleased with my decision. They are professional and non pressuring. Aaron was I have purchased multiple vehicles from Miller Auto Plaza and am always pleased with my decision. They are professional and non pressuring. Aaron was knowledgeable and friendly and helped my 19 year old son out tremendously. His manager Allen was pleasant and genuinely cared about getting us what we were looking for. Jacob in Finance was not a pressure warranty salesman rather interested in getting me in and out with the least amount of hassle. Great job! More
Great Service I've purchased multiple cars here, and each time i get great service. Miller will always be my first choice for a vehicle used or new. I've purchased multiple cars here, and each time i get great service. Miller will always be my first choice for a vehicle used or new. More
Oil change: appointment was sent to the wrong department I made an appointment online for an oil change, I had to choice on what supervisor I could pick. You’d think that the appointment would have been sent I made an appointment online for an oil change, I had to choice on what supervisor I could pick. You’d think that the appointment would have been sent to the Nissan department after I put in make and model, but no. I was told I had to wait due to actual appointment, even though I technically did have one. After waiting for awhile I was told that the appointment was switched up, even though it wouldn’t let me make the choice. I had them do an oil change and my service engine soon light was on so I wanted to know why that was on. They finsidhed with the change and he gave my the checklist that they do. He explained that they can’t base my fluids off of anything because I haven’t been there before. I found that strange because why couldn’t they just tell me if the levels were low or if the color seemed off. They also didn’t check why the light was on. It was an overall stressful situation, but the staff was friendly after they figured the situation out. I took my Juke to Miller expecting the dealer experience to be better than a chain kind of place, but it ended up being more stressful. More
Service for Nissan Rogue Communicated well on status and when vehicle would be ready. Had no issues or other areas where we would suggest improvements or changes to service pl Communicated well on status and when vehicle would be ready. Had no issues or other areas where we would suggest improvements or changes to service plan. More
Busy mom Amazing and quick service! They have a nice play area for the kiddos to play while your vehicle is being serviced makes being a parent and getting thi Amazing and quick service! They have a nice play area for the kiddos to play while your vehicle is being serviced makes being a parent and getting things done so easy! More
Great Dealership Everyone was very helpful and patient! They help me find a nice used car in my price range. I would recommend Miller Auto. Thank You. Everyone was very helpful and patient! They help me find a nice used car in my price range. I would recommend Miller Auto. Thank You. More































