Millennium Toyota - Service Center

APPROXIMATELY 7 WEEKS AGO I CAME TO MILLENNIUM FOR MY OIL CHANGE. THEY ASKED IF I ALSO WANTED TO TAKE CARE OF THE RECALL ON THE PASSENGER SIDE SUN VISOR FOR MY 2011 CAMRY? THE SERVICE REP SAID SHE WOULD OR CHANGE. THEY ASKED IF I ALSO WANTED TO TAKE CARE OF THE RECALL ON THE PASSENGER SIDE SUN VISOR FOR MY 2011 CAMRY? THE SERVICE REP SAID SHE WOULD ORDER IT AND IT SHOULD COME IN A COUPLE OF DAYS. I SPENT THE LAST MONTH PHONING FOR THE VISOR. LAST WEEK THEY CALLED ME TO TELL ME THAT THEY FOUND THE VISOR. IT WAS FOUND IN ANOTHER CUSTOMER'S BIN. I CAME IN ON THURSDAY 10/17/13 TO HAVE THE VISOR REPLACED AND HAVE THE SIDE DOOR MOLDINGS REATTACHED. AFTER WAITING 2.5 HOURS IN THE WAITING ROOM, I WAS TOLD THAT THE MOLDING GUY DIDN'T COME IN THAT DAY AND I WOULD HAVE TO SET UP ANOTHER APPOINTMENT. WHEN THEY BROUGHT OUT MY CAR I COULDN'T BELIEVE MY EYES. THEY REPLACED THE WRONG SUN VISOR AND THE BAD ONE WAS STILL ON THE CAR. THEY CHANGED THE DRIVER'S VISOR WHICH WAS PERFECTLY FINE. THE RECALL WAS FOR THE PASSENGER'S SIDE VISOR. NEEDLESS TO SAY, I'M NOT HAPPY. I AM COMPLETELY DISSATISFIED. ANTHONY DIBETTA More

Total incompetence! 5 times brought back for same issue that shouldnt have been an issue because it was certified pre owned. This dealer is a MESS! No accountability for services rendered. The worst of eve that shouldnt have been an issue because it was certified pre owned. This dealer is a MESS! No accountability for services rendered. The worst of everyone there is phone operator Roxann. It answers the phone in the rudest possible way. Not willing to help at all. Shameful! STAY AWAY FROM MILLENNIUM TOYOTA! More

When I arrived at the appointment time for my car's first service, I was very happy to see that there was no line. Jonathan opened my door and escorted me to Steve at a service desk where I received p first service, I was very happy to see that there was no line. Jonathan opened my door and escorted me to Steve at a service desk where I received paperwork and an explanation of the process. Steve then walked me to a very comfortable waiting area and let me know the estimated time. A little over an hour later, Steve called my name and walked with me to the cashier. There was no charge for the service, as this routine maintenance is included with the car's purchase. My car was then driven to the exit where I found that it had also been washed. The Millennium staff was very friendly and efficient and the premises are very clean. I will continue to have Millennium service my vehicle and highly recommend the dealership to others. More

I had my Camry serviced for a tire rotation and an oil change, however i noticed that my hubcap was missing. I brought the car back to Toyota and showed Joann. I also showed her that the other hubcap was change, however i noticed that my hubcap was missing. I brought the car back to Toyota and showed Joann. I also showed her that the other hubcap was about to fall off and that's when she said she will order a new for me. It should not have taken 3 weeks for a new hubcap. I made several calls before receiving an answer back. In my opinion this was VERY bad customer service on Toyota's part. I feel like i should get some new Camry mats for this inconvenience. Thanks.. More

were efficient and friendly, car was done as promised serviced and washed van available to take in within a 5 miles radious which was very convenient pleasant experience serviced and washed van available to take in within a 5 miles radious which was very convenient pleasant experience More

My 2012 Camry has 2400+ miles and I've had it for a year and a half. The reasons the mileage is so low are mine and totally irrelevant to you and the people at Toyota. The Service personnel at the Toy year and a half. The reasons the mileage is so low are mine and totally irrelevant to you and the people at Toyota. The Service personnel at the Toyota dealership in Hempstead were extremely rude and obnoxious about it. I Know I have to continue to bring it in for servicing but I'd rather not return. I feel uncomfortable there. Unfortunately I didn't get the guys name but he's in the very last office. The Manager is at the opposite end, I almost stopped in and complained and regret that I didn't. More

when i went to the dealership i was met by a kind employee and made me a great deal that satisfied my needs. also when i come to get maintenance for the car the employees always get the job done quic employee and made me a great deal that satisfied my needs. also when i come to get maintenance for the car the employees always get the job done quicky and treat me with kindness and respect. More

The place was clean. Got in right away, greated with a smilel, and everyone in the service dept was very friendly. Bathroom was clean and plenty of coffee available while I waited. smilel, and everyone in the service dept was very friendly. Bathroom was clean and plenty of coffee available while I waited. More

My service person Tim offered outstanding customer service and I wasn't at the dealership all day. I got a nice car wash with my service and was on my way. A completely pleasant experience. service and I wasn't at the dealership all day. I got a nice car wash with my service and was on my way. A completely pleasant experience. More

I had a great experience last time I was there for service. They are very fast, friendly and did a very good job. I definitely recommend Toyota Millennium. service. They are very fast, friendly and did a very good job. I definitely recommend Toyota Millennium. More