Millennium Toyota - Service Center

Service- Lexus IS250 I would like to say, "Thank You" for treating me like family. I worked mostly with Joann Marsala and she was/is phenomenal. She has this warm, welcomi I would like to say, "Thank You" for treating me like family. I worked mostly with Joann Marsala and she was/is phenomenal. She has this warm, welcoming attitude about her that made me feel comfortable in allowing Millennium Toyota to service my child (Lexus IS250). Secondly, I would like to give a shout out to Stevens Pierre who helped me out in service (also) when Joann was off. Those two work great together. They work as a team. I am a BIG fan of quality team work and those two are the example. More

TRASMISSION PROBLEM since this is my third car from your Co. ,I have had no problem,except for the for my recent problem they can't correct the problem,even the Toyota re since this is my third car from your Co. ,I have had no problem,except for the for my recent problem they can't correct the problem,even the Toyota rep can't solve it.AFTER SEVERAL REPAIRS WE WERE TOLD THAT WE MAY BE HITTING THE SHIFT HANDLE.xx WE ARE DISAPO[NTED WITH YOU AND TOYOTA.SINCE THE PROBLEM OCCURRRED INTERMITTANLLY WE HAVE OFFERED TO LEAVE THE CAR AND HAVE SOMEONE DRIVE IT FOR A FEW DAYS. Everyone is friendly and the waiting room is great, but enough is enough .When does the dealer step in to protect a customer. More

Painless arrangements, friendly service Easy scheduling, very friendly, prompt service. Picked up after service center closed--people covering were very accommodating and anxious to please. Easy scheduling, very friendly, prompt service. Picked up after service center closed--people covering were very accommodating and anxious to please. Usually go to a private mechanic for maintenance, but this experience may change that. More

Body Side Moldings I made a Saturday morning appointment to have body side moldings and door edge guards installed in my brand new Highlander. I arranged to drop off the I made a Saturday morning appointment to have body side moldings and door edge guards installed in my brand new Highlander. I arranged to drop off the car the night before because I had to attend a family gathering in the night before. All service was completed as promised. I received 2 calls to let me know that the car was ready. I picked it up in that afternoon. I'm very happy with the service. More

Honest dealership Went in thinking my headlights were not working. Joann and the crew were honest and said that there is nothing wrong and gave me instructions. Wonde Went in thinking my headlights were not working. Joann and the crew were honest and said that there is nothing wrong and gave me instructions. Wonderful service. There should be more dealership/service place like them. More

3 Visits to Perfection My car needed winterizing. They did it. A day later, my car wouldn't start. It was an unrelated issue, but it hadn't been caught during the multi-poin My car needed winterizing. They did it. A day later, my car wouldn't start. It was an unrelated issue, but it hadn't been caught during the multi-point inspection, so they gave me 50% off on the job. The car was still choking when cold, and they had me leave it overnight. No charge to tell me that the car worked great, but the computer system had to relearn the way I drive. Today a 15 year old car feels like new! More

Great service I went in for my 30,000 mile check up and an inspection. Everyone was friendly and my service rep, George, was great. I waited for my car. There was c I went in for my 30,000 mile check up and an inspection. Everyone was friendly and my service rep, George, was great. I waited for my car. There was coffee, and WiFi so I was able to get some work done. I was told I would be needing tires but, instead of pushing me to buy them now, George told me it could wait until spring when he was sure they would be having a special. I really appreciated that. More

Annual inspection I dealt with Joann Marsala and she is an absolute pleasure. Professional, smart and very helpful!i trust her with my vehicle. Working with another wom I dealt with Joann Marsala and she is an absolute pleasure. Professional, smart and very helpful!i trust her with my vehicle. Working with another woman who understands my concerns about my car is very important to me and she knows her stuff! More

My husband should bring his Avalon here I brought my car in as a walk in at 9:00. I had to leave my car. The shuttle got me to work by 10. Working with Tim was a wonderful experience. (And I brought my car in as a walk in at 9:00. I had to leave my car. The shuttle got me to work by 10. Working with Tim was a wonderful experience. (And he's rather cute). Tim was kind and understanding. He keep me up to date the entire time and called when the problem was identified. He did what was necessary to see that the work would be covered by the warranty. Since I did not have a car to drive, I was given a rental at no charge. When I picked up my car the next day, she was clean and now Hot Lava hums once again. Thank you Tim!! Thank you Millennium Toyota. More

Excellent job with the service I actually got cheaper service than getting it done by someone from outside that blew my mind and Sean Clark is an outstanding employee I've ever gott I actually got cheaper service than getting it done by someone from outside that blew my mind and Sean Clark is an outstanding employee I've ever gotten there who has worked on my car.. Thank you! More