Millennium Toyota
Hempstead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I was looking to purchase a camry. Called several dealers and got 2 price quotes over the phone. I was looking to buy a Gray one. Went to millenium toyota and test drove a silver as they didn't have a gray i and got 2 price quotes over the phone. I was looking to buy a Gray one. Went to millenium toyota and test drove a silver as they didn't have a gray in stock and learned that xle v6 silver only comes with wood grain trim and i wasn't aware of that before. We had to take a hike to go to the car as it was parked on the 3rd or 4th floor of a garage a block from the dealership while Gary went to pick up lunch near by. I asked Gary the sales guy if that model comes with different trims like any dark colors. When we came back inside he started to do pricing for the silver one while i was interested in a gray one and gave and gave an outrageous number. I said i got two quotes way below that and asked him if could give a better price. He started saying that we shouldn't fool each other!!! thats because he thought i was playing because i had told him i had 2 quotes but didn't test drive one before. Well, yes, i got the quotes over the phone and didn't test drive one before. My husband intervined and said the same thing. He told my husband that "if you arenot sure you want to buy it, why are you jerking around with me". That did it for us. Gary was kind enough to show the us door and said"there is the door, you should leave'. Well, we did. Dont know if he was high on something, but he had this HUGE temper. Until now, I didn't know that people like that existed in the bussiness world. He was unbelievably rude and obnoxious. I wouldn't take a car from them even if it is offered for free!! I wish I could give a rating way below 1 but too bad thats lowest rating available. More
A completely distracted salesman who was trying to help about three or four customers at the same time finally understood that I wanted to drive the vehicle I was looking to buy. After several dodges and about three or four customers at the same time finally understood that I wanted to drive the vehicle I was looking to buy. After several dodges and excuses, he admitted he did not have one available for me to test drive, but came up with a brilliant solution: He took a set of keys and we went out to a vehicle of the model I was interested in. When he opened the vehicle, I realized it was a customer's car which was there for service. He tried to reassure me that it was all right, but when I realized what he was doing, I refused to have anything to do with a dealership that would let a prospective purchaser drive another person's vehicle which was in for service. How can you trust someone who does something like this? Be warned. More
sales practices are disgraceful in this day and age. felt ripped off. when i went back to complain got no satisfaction. was blown off and not shown to the customer service manager as i should have bee felt ripped off. when i went back to complain got no satisfaction. was blown off and not shown to the customer service manager as i should have been. found this out by calling toyota corp. customer service. was told car had one previous owner................Avis Rental in Florida...........was not told that. Found out when noticed an Avis sticker on door. Called again, nothing. Wanted to cancel extended warranty...........was told too late, was already sent. Toyota Corp.........said dealer has the form I need and should have given it to me............I could go on.......but I won't. Better Business Bureau gives them an unsatisfactory rating................too bad I didn't find out until after I bought the car. More