Millennium Toyota

Jennifer worked very hard at accommodating us! Making Jennifer worked very hard at accommodating us! Making Sure we were happy! She was kind professional And always with a smile ! I will recommend her! Jennifer worked very hard at accommodating us! Making Sure we were happy! She was kind professional And always with a smile ! I will recommend her! More

our sales person Joe M. was friendly and not aggressive in any way he made a convincing sales pitch by comparing what we looking for and what would best suit our family he was able to get us everything we in any way he made a convincing sales pitch by comparing what we looking for and what would best suit our family he was able to get us everything we wanted and needed in a car for a great price. More

Mark Campbell and the entire sales and service team made my experience a pleasure. My 2013 Camry had a back up camera problem and it was resolved immediately with no real questions asked. They were more c my experience a pleasure. My 2013 Camry had a back up camera problem and it was resolved immediately with no real questions asked. They were more concerned with me and my needs than with any other issue, be corporate or automotive. I couldn't recommend higher than they already deserve. Ed Burns: a long time Mark Campbell and Toyota customer More

I have been to this dealership for services for the past 8 years and I've been very pleased with the services that I received so far and I would highly recommend this dealership to my friends for services. 8 years and I've been very pleased with the services that I received so far and I would highly recommend this dealership to my friends for services. More

Maintenance of this time was good. But there was no Maintenance of this time was good. But there was no explanation of initial trouble in spite of my request by internet. So far, condition is good. B Maintenance of this time was good. But there was no explanation of initial trouble in spite of my request by internet. So far, condition is good. But I think you should explain it. This might be obligation of sales. More

I have purchased and leased numerous vehicles from Mark Campbell at Millenium Toyota over the years. In each instance he has been extremely helpful, honest and informative. He always provides us various ca Campbell at Millenium Toyota over the years. In each instance he has been extremely helpful, honest and informative. He always provides us various car choices and financing plans that would best fit our needs. He aslo takes the time to fully explain the car we purchase or lease and ensures that we understand all of the features of the new vehicle. I would highly recommend Mark to my friends and family and I would also recommend Millenium Toyota for any future purchases or leases. More

would have prefered an earlier appointment, but it was ok at 11. got me in and out quickly. very comfortable waiting area. i did not have a coffee or bagel but appreciated that it was available,maybe next ti at 11. got me in and out quickly. very comfortable waiting area. i did not have a coffee or bagel but appreciated that it was available,maybe next time More

My overall experience was quite good excluding my association with the Allstate representative. Rob and lloyd were very helpful and willing to work with us and answer our questions accordingly. Their association with the Allstate representative. Rob and lloyd were very helpful and willing to work with us and answer our questions accordingly. Their work ethic was exceptional, and the kind of service I'd expect from Toyota. However, the Allstate representative Maria made several mistakes on my insurance card, initially refused to cancel our policy, and then proceeded to defend her absolutely detrimental and careless error. The level of incompetence on the part of the insurance agents there was absolutely astounding only to be followed up with belligerence where they should have instead been apologetic and remorseful. It was absolutely unacceptable. It is only due to the fact that their involvement consisted of only 1/3 of my entire trip and experience, that I'm not lowering my rate for the overall dealership. Should I'm asked , I'd def recommend this car dealership, but not this allstate dealer. More

I have been coming to this dealership for 8 years for service and always had great experiences with them, this past experience has me questioning whether or not I will return. I went in for a simple NY service and always had great experiences with them, this past experience has me questioning whether or not I will return. I went in for a simple NY state inspection and the standard 5,000 mileage service; i.e. oil change, etc. I had to go through 4 visits to have this completed; first day 6.5 hours, second 1.25 hours, third 1.0, and the fourth was 6 hours but I was shuttled back and forth to get my car. The initial visit seemed a success but my first trip on the highway (2 days later) the tire pressure gauge light came on, I went back and was taken to the front to have this corrected. I left again all seeming okay, and the same problem happened again. I called and explained and had an appointment for the following day, this time it was only a few miles after I left that the light went back on. I pulled over, checked my pressure and noticed that the tire caps were missing (I do not know at what visit they went missing, they were on when I initially brought the car in). I called the dealership immediately, which was 10 minutes after leaving. I was not able to get a hold of anyone, I called all day, leaving multiple messages (about 10 or so) and only speaking to the phone representative who was wonderful in trying to get me to a live employee. Finally at about 3pm that day, 4.5 hours after I left I was finally called by a manager to discuss. I felt that my time, patience, and good nature were taken advantage of. I was told repeatedly that the car was old, a 2005... Toyota has always stood by having cars that are in great condition and do not fall apart... why was I being taken for a ride? More

We have been leasing Toyotas since 1999. I would not go to any other dealership than this one. We tried another dealership once and got o.k. Service, but not like Millennium Toyota service. Vinny Matthew to any other dealership than this one. We tried another dealership once and got o.k. Service, but not like Millennium Toyota service. Vinny Matthews has been our favorite salesman to deal with. He doesn't shovel B.S. and he knows my budget and doesn't look to blow it. We choose to lease because it keeps the monthly payments low and my wife and I get the luxury of having a new car ever few years. We have two kids and need a practical, reliable car at all times. We've had two Carollas, one Camry, three Siennas and now, our first Highlander. We love it. Vinny listened to our changing car needs and didn't try to over-sell us. This time around we wanted a 7 passenger SUV, but didn't need the rugged and pricey 4runner or sequoia. Vinny took time to show us a bunch of pre-owned Highlanders, but in the end, we simply didn't have the budget to buy one. Leasing works for us and we were able to do a no down payment lease that was within our budget and had the few bells and whistles (Bluetooth, 7 pass seating, V6) that we wanted. Vinny had been tied up with another customer when we got to the dealer, so Angelo stepped up to do the test drive with us. He was also very helpful and friendly, even though he knew we were Vinny's customers. I was not surprised or annoyed Vinny was busy, he is a great salesman and has MANY repeat customers because he is such a cool guy. Another note: I don't know if every customer gets this, but for any service appointments that require a whole day or more, we always get a free rental replacement while the work is being done. All it takes is a phone call to Vinny, to hook us up! We had a bunch of dings in the last leased car that needed minor body repair, so that is why we had to take the car in. Normally, we don't need to leave the car. If there was one improvement needed, it would be the service department. I take my car back toToyota for the free oil changes and maintenance and I have been stuck waiting for several hours for an oil change that should take a no more than forty minutes. It's free, so I guess that was the trade off. Overall, I love this dealership. More