Millennium Hyundai
Hempstead, NY
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SCAM ALERT I came into Millenium Hyundai in Hempstead for a recall on the car and also to have my check engine light diagnosed - which I was told was most likely I came into Millenium Hyundai in Hempstead for a recall on the car and also to have my check engine light diagnosed - which I was told was most likely due to the recalls. After about an hour I was told that my car is "not safe to drive!" When i was brought to see the car, the mechanic told me my rear brake pads were loose. He took off the rim and gave a brief demonstration of the brake pad moving slightly as he manually made the tire turn. He emphasized to me that I "shouldn't drive the car out of here, the brakes could lock at any time and skid in that direction, very dangerous." Feeling that I had no choice, I agreed and was charged $376 to get my rear brake pads replaced. After returned and picking up my car, I am inspecting my receipt and see that the mechanic wrote on it "Customer states brakes grind." This is 100% made up and a lie! I did not come in there for ANYTHING to do with my brakes! I am also being advised that it sounds like I was scammed. I will be taking my photos that I took on my phone and taking them to a professional. Being that there are false statements on my receipt - I don't think this is going to turn out well. I fully intend on suing this dealership for my money back. More
satisfied with the people & the product Wallace the sales rep was friendly, knowledgeable & courteous and the financial rep, Kwesi, was also courteous and knowledgeable.. The manager Dimitri Wallace the sales rep was friendly, knowledgeable & courteous and the financial rep, Kwesi, was also courteous and knowledgeable.. The manager Dimitri Loannides was professional,knowledgeable and very informative. Had a good personality and was easy to get along with and did not put any undue pressure on us in buying the 2017 Sonata. He is an asset to your organization. More
Sales staff not very dedicated to a customer. I went in for a test drive on Saturday 02/17 that lasted about 10 minutes in local traffic stop signs and traffic lights. Certainly not enough time to I went in for a test drive on Saturday 02/17 that lasted about 10 minutes in local traffic stop signs and traffic lights. Certainly not enough time to figure if I really liked the car. The sales person had to be found even though I had a set appointment which was confirmed a few times. I even got a call while I was in the showroom to confirm but still no sales person. Eventually he showed up. From the time he greeted me till he finally got the car he was interacting with other people instead of getting the test car. The only reason I went there was for a test drive. I guess the salesperson thought he could get me into a new car with 12 months remaining on my currant lease. Any sane person knows that does not go well. I finally had to put an end to his painful negotiations and tell him this conversion is over. So as I was leaving I guess someone he works with suggested that they appraise my car to see if they want to buy it. I figure what the heck at least I get a free appraisal. So one of the managers goes out looks over the car then disappears. He or anyone ever came back to me with an appraisal. Just to go back in time. I was there a few week ago to look at car and the same sales person kept trying to get me to take a test drive and negotiate a deal. I told him did not have time right now. I guess that did not matter to him. To make make this part of the story short we just walked. So to sum up if you go to this dealer be prepared that the sales people may multitask while trying to take care of you. Not the way to do business. More
Amazing people amazing place I picked a 2018 Sonata Se, I would recommend buying a car from this dealership Robert & Izzy were a pleasure to do buisness with ! Thank you all for a I picked a 2018 Sonata Se, I would recommend buying a car from this dealership Robert & Izzy were a pleasure to do buisness with ! Thank you all for a GREAT experience. More
Bought a car from Victor! Extremely helpful!! Bought a car today from Victor today. Not only was he helpful, friendly and highly knowledgeable about the car but he didn’t put any pressure on us du Bought a car today from Victor today. Not only was he helpful, friendly and highly knowledgeable about the car but he didn’t put any pressure on us during this decision, which really wasn’t too hard to make. The 2018 Hyundai Sonata comes with amazing features , safety being our 100% priority! Thanks to the finance manager for being patient with us as well! More
YOU SOLD MY CAR!!! Unprofessional and deceitful. Sold the car I had a deposit on, took over a month for refund. Very poor business practices here. No one would return ou Unprofessional and deceitful. Sold the car I had a deposit on, took over a month for refund. Very poor business practices here. No one would return our calls or offer any concessions. More
Willie is great! Willie was so helpful and so friendly - he helped me find my perfect car and I love it!!! He was professional and kept in touch to make sure I was sat Willie was so helpful and so friendly - he helped me find my perfect car and I love it!!! He was professional and kept in touch to make sure I was satisfied with my purchase. More
Extra mile I went into Hyundai be to check a problem with my Elantra. I came into the dealership on the sales side and met Bryan Eustache one of the sales manage I went into Hyundai be to check a problem with my Elantra. I came into the dealership on the sales side and met Bryan Eustache one of the sales managers. He not only walked me over to the service department, but he introduced me to Manny one of the guys in service and told him everything I voiced to Bryan before I knew he was only from the sales department. Later while waiting for my car in service Bryan walked into the waiting area to check in on me to see how everything was going. I have been to many places and customer service like this isn't common of someone actually willing to show great service to someone not even looking to buy a car. Needless to say, when I do change my car I will go straight to see Bryan! Manny was also great and they helped me with my car. Overall I am more than pleased with Millennium Hyundai. More
Friendly sales To star off I felt super special as soon as I walked in the dealership with everyone so happy and full of life. I met with the manager Brian E who int To star off I felt super special as soon as I walked in the dealership with everyone so happy and full of life. I met with the manager Brian E who introduced me to a salesman man namedWillie R. He was a very professional and knowledgeable salesman and showed alll different options as far as lease vs Finace and I went with a lease, a great deal and it made sence for My wallet and long term too !! More
Amazing From the moment i walked through the doors till the moment i drove away. I was treated professionally and respectfully Willie R. Kept me informed and From the moment i walked through the doors till the moment i drove away. I was treated professionally and respectfully Willie R. Kept me informed and aware of the entire process. Felt like a home away from home. Thank you Willie R and millineum hyundai for finding me the perfect car More