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Millennium Hyundai

Hempstead, NY

3.5
560 Reviews

265 North Franklin Street

Hempstead, NY

11550

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Showing 560 reviews

July 23, 2008

Right now I am leasing a 2007 Santa FE. I wanted to trade it in for a bigger vehicle, the Entourage, because the Santa Fe is just to small for children. I called and spoke to a salesman and specifically told More

by VintageLadyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evening managers
Mar 22, 2012 -

Millennium Hyundai responded

I would like to personally apologize for your experience at Millennium Hyundai and that no one has addressed this issue until now. I manage the customer service here and I am terribly sorry that you did not receive the assistance you should have, or the proper quote from the beginning. I would like to personally discuss this situation with you further and see if there is anything we can do to resolve this issue. My email address is: NYAGCustomerService@AlanticAutoGroup.net. Email me whenever you have a moment, I know you are a very busy Mom, but I would love to hear more about your experience. Should you choose to return to Millennium Hyundai, I would like to personally make sure you receive the proper assistance. Thank you, ToniAnne

July 22, 2008

Filled with lunatics, liars and criminals. Words Filled with lunatics, liars and criminals. Words CAN'T DESCRIBE how awful this place is, but I'll try: - what a fraudulent image they put on More

by Jimmyt916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
1 sales rep and the 2 managers at the main desk/stand
March 08, 2008

Are these people for real? I went looking for a used car for my daughter; was shown 2 - needless to say, the salesman kept pushing the newer, higher-priced one. Not that he would give me a price right away. More

by drhockey13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
September 28, 2007

This is the most unprofessional dealership, the salespeople have no idea about their vehicles nor do they know what they have in stock. the salespeople look like they just rolled out of bed and hav More

by mgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
keyton
Mar 22, 2012 -

Millennium Hyundai responded

I apologize for your experience at Millennium Hyundai in 2007, and I apologize that you felt our dealership was unprofessional. We take customer service very seriously here at Millennium Hyundai and have made significant improvements to our processes and customer focus since your visit in 2007. Although you may be hesitant, I would really like the opportunity to invite you to visit us again and see the improvements firsthand. My email address is: NYAGCustomerService@AlanticAutoGroup.net. Please email me should you be interested in visiting our dealership again, I will make sure you are taken care of properly and receive the assistance you need. Best, ToniAnne

August 14, 2007

The worst car buying experience of our lives. Beware of the "sales consultants" working at this dealership. False advertising on cars.com and Yahoo auto for cars that DO NOT EXIST on the lot, unbelievably More

by TFACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not worth mentioning
August 09, 2007

Not only were we promised financing but we were promised the pick up of our new car with in 24 hours. 5 days later after leaving a heavy deposit we do not have our new car, a refund or the respect we had wh More

by rainrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
July 24, 2006

Buying a new car from Milliennum Hyundai was one of the worst sales experiences in my life. After 4 hours we finally agreed on a price and signed a sales agreement. Then the real scammmer games started. More

by davidrkaiser
Friendliness
Price
Recommend Dealer
No
July 08, 2006

Absolutly do not buy from this dealership.... I drove Absolutly do not buy from this dealership.... I drove two hours to this place with the promise of a good promotion on a Hyundai Tib I really wanted More

by jweisfelner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl, Chris (manager)
February 15, 2005

We agreed on a price for a car, filled out paper work ,signed and left a large deposit. Was told they would call me when car was located. A few days later was called and told that they could not sell me More

by Juan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Wendall,Roberto,Johnny.B.
October 24, 2003

After the purchase of my Sonata they treated me with carelessness and unconcern when I called and did not give messages to those I asked for. It also took them over one month to reemburse my credit card More

by carguyinny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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