Back

Millennium Hyundai

Hempstead, NY

3.7
565 Reviews

265 North Franklin Street

Hempstead, NY

11550

Directions

By Type

Showing 565 reviews

August 02, 2012

Kwasi Gyasi was great he helped me with all of my questions and helped me get the car i wanted for a good price and when i wanted it. More

by gabriellecrowley04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Gyasi
Aug 02, 2012 -

Millennium Hyundai responded

Thank you for taking the time to post your positive review. I'm pleased that we were able to match you with a vehicle that suited your needs and budget. Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

August 01, 2012

I walked into Millenium Hyundai after visiting a couple of other dealers in the area. I explained to Oscar Morel what I budgeted for and was not successful elsewhere. It was late and I just wanted to cut t More

by brianbod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Morel
Aug 02, 2012 -

Millennium Hyundai responded

Wow MIDNIGHT!? Actually that's not unheard of lol. Sometimes the car business can be very unpredictable and some deliveries take longer than others depending on the circumstances! I'm happy that Oscar was able to help you get your new Sonata and I'd like to wish you all the best driving it. Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

July 31, 2012

One month ago, I had the pleasure of working with Michael Hariton for the purchase of my first vehicle, a Sonata. He was straightforward and responsive to my needs as a buyer. I was treated with respect and More

by jdw424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2012 -

Millennium Hyundai responded

Thank you for your positive review! I will let Mike know about your comments and I invite you to stop by anytime should you ever need our services. Best of luck with your new car! Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

July 27, 2012

I went to millennium after deciding to buy a new Hyundai. Upon arrival I met with didier who came across as Very professional and knowledgeable. In the past I have heard many negative things about millennium More

by lackadased
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sean "finance manager"
Aug 11, 2012 -

Millennium Hyundai responded

Good morning. My name is Fred Luhn and I'm the Business Development Manager here at Millennium Hyundai. I reviewed your information and spoke in depth with the sales and finance people involved in your transaction and can assure you that no one tried to "take advantage" of you. As you noted Didier is a professional and has many hundreds of satisfied clients to attest to this. He didn't immediately discuss price with you because he was unsure if the banks would even accept your application and until a bank says "yes", there is no way to know what interest rate you will be paying. The information you were asked to provide was a requirement set for us by the banks we were submitting your information to. Credit-challenged individuals are often asked to provide more information than those with good credit. I saw your application and it was not "entirely too much information" as you state. As far as your being "uncomfortable" reviewing your credit history with our finance manager I'd like to explain that this is standard practice when a consumer with less than acceptable credit questions why they can't qualify for a certain rate or payment price on a vehicle. It is our finance managers' job to fully explain to a consumer why they are being charged what they are based on their credit report. From what I see you had several people spend several hours of their day with you trying to get you approved and financed. Multiple applications and multiple banks were tried on your behalf. Full explanations of your credit and our charges were given to you. And when after all this you decided NOT to move forward, your deposit was refunded within the 7-14 day period we stated. I fail to see where we did anything wrong. It's unfortunate you feel the way you do. Sincerely, Fred Luhn Business Development Manager Millennium Hyundai email: fluhn@atlanticautogroup.net phone: 516-282-3800 ext:3856

July 22, 2012

Max was a great salesperson to deal with. Efficient in his presentation, Max described the many hundais in the lot regarding navigation systems, engines, sunroofs, dual temperature controls, interior and More

by mheading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2012 -

Millennium Hyundai responded

Thank you for your review of Max and Shermica. Knowing our efforts are recognized and appreciated makes working at Millennium Hyundai a pleasure. I will let Shermica and Max know about your post. Sincere Thanks, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

July 21, 2012

Very good experience. Was helpful and flexible throughout the whole experience. Treated me with respect and kindness and showed a willingness to get the transaction done no matter what the cost. Will highly More

by Christopherjon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2012 -

Millennium Hyundai responded

Thank you for your positive review! We look forward to hearing our customers' comments and yours made my day! Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

July 15, 2012

My sister recommended Willie and Millennium Hyundai. She had leased a sonata the week before. As she said the staff was helpful in assisting me with a decision of leasing vs. buying. They found a car that More

by JoannaG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2012 -

Millennium Hyundai responded

Willie and I thank you for the positive review! I'm happy we were able to help you find the right vehicle and the right terms to fit your situation. Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

July 11, 2012

Great service from Max and an excellent follow up from both fred and shermica. Max is a great salesman who answered all my questions. He went above and beyond by keeping in touch via email with oil change More

by halothereoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2012 -

Millennium Hyundai responded

Thank you so much for your positive review! It was a pleasure meeting you at the dealership. I'm happy that Shermica and I were able to assit you after your purchase and that Max was able to put you into an Elantra that meet your needs. Feel free to call or come by if ever you need anything. My office is on the second floor and my door's always open. Sincerely, Fred Luhn Business Development Manager millennium Hyundai 516-282-3800

July 11, 2012

Walked in at 2pm and met Dee. He listened to my questions, laid out several possible options within my Price Range. Came back at six after having dinner and running a couple of errands, and drove More

by jrschlauch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2012 -

Millennium Hyundai responded

Thanks so much for your positive review! And thank you too for realizing (and pointing out) that same day delivery IS something to cheer about. Very few people know what's involved behind the scenes with getting a car sold, prepared, documented, registered and insured before delivery and some complain when we can't deliver in a few hours. Buying a car is NOT the same as buying a taco at Taco Bell. Dee and I wish you health and happiness and good luck with your new vehicle. All the best, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

July 10, 2012

OVERALL I HAD A GREAT EXPERIENCE. JARED WAS VERY HELPFUL AND DID A GREAT JOB. HE WENT THE EXTRA MILE. THE PRICE I THINK COULD HAVE BEEN LOWER. AFTER WE LEFT THAT NIGHT I THINK I SHOULD HAVE GOTTEN A BETT More

by FCALLOVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2012 -

Millennium Hyundai responded

I'm glad overall your experience was a good one. As far as service goes it could ALWAYS be quicker. You know the saying "a watch pot never boils"? It's very similar here. As you said "MANY people were here in service and we were busy". We had a lot of customers that day and that extends a persons wait time but also says something about our dealership. We're busy for a reason. I'd rather wait for my car to get serviced at a place that was busy than have my car serviced someplace where I was the only customer. I assure you we do not want to keep a car in the service bay longer than we have to. Keeping a car in service ties up a service bay and a mechanic who is paid hourly. A car spends no more time here than it needs to. It wouldn't make sense.

...
48
...