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Millennium Hyundai

Hempstead, NY

4.2
584 Reviews

265 North Franklin Street

Hempstead, NY

11550

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Showing 584 reviews

November 25, 2013

Willie was very professional, taking his time to get the best deal possible for me. Also, after I purchased the car, he was very patient explaining all the different features on the vehicle. Willie also c More

by dee0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
Dec 02, 2013 -

Millennium Hyundai responded

Thank you for giving Willie such a kind shout out. We hop you enjoy your new Sonata!

October 17, 2013

Very friendly but when it got down to prices they pulled major scams changing the #s multiple times. They were also trying to get our credit card before any negotiations in order to force a transaction with More

by Michael930dt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou
October 16, 2013

Unresponsive...I asked them not to perform a service, which they did. Then broke my radio, had to come back when parts available, library CD was missing when radio was replaced. After 50 phone calls to More

by lw9702
Customer Service
Recommend Dealer
No
Employees Worked With
Rich Scarpiello; Mike (Parts), Greg Briones
October 14, 2013

This has got to be the WORST dealership in America, I purchased a used car from them in June 2013, by that October they told me the car needed OVER $800 in work and that the warranty doesn't cover ANYTHI More

by Lamb1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 01, 2013 -

Millennium Hyundai responded

Hi there, I’m so sorry to hear you’re having car trouble, I definitely know how frustrating this can be. We never want any of our customers to feel like we’ve taken advantage of them. Every experience with one of our team members should be nothing less than excellent. Please consider giving Morgan a call at (516) 277-8322 to discuss this further.

September 06, 2013

My elderly relative went to Millenium Hyundai to purchase a car. Reggie Drumgold took advantage of his age and good nature and got him to sign a contract that added over $3000 in costs above the MSRP to the More

by BigDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
August 30, 2013

Rude. Held my car for 7 days with constant phone calls to her and FRED, they were always unavailable neither one knew what the other was doing. I live 300 miles away, stuck in a hotel for 6 days and they di More

by angrycustomer8140
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doreen Preshlock
August 07, 2013

I had some problems but they were resolved by Morgan Buonaiuto. She has been very helpful and has gone on to help me many times. More

by darlene01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER TARR
Oct 07, 2013 -

darlene01 responded

I have sent many e-mails with Morgan and she has been very helpful in fixing my problems. It has been a pleasure and I take all that I had written back. Does anyone know how to remove this review?

July 08, 2013

I have never been treated so poorly by a car dealership in my life. The lack of respect for the customer is just beyond belief. When a customer explains the problem with a car, they should listen. Not j More

by papascott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Doreen Preshlock
June 30, 2013

I am a Hyundai customer for the last 8 years when I bought my first Sonata (at a dealership in NYC). The visit to this dealer was so much more pleasant. They really went out of their way to show me t More

by cnunez721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Hairston
May 18, 2013

had new car 32 days. warning light for tire was on , called for appointment, Fred wanted me to wait three days for appointment, said they were too busy. Went to South Shore Hyundai, they were also busy More

by cazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
fred in service dept.
Jun 07, 2013 -

Millennium Hyundai responded

Cazzo, I am very sorry you had this experience with us at Millennium Hyundai. Your review whether good or bad are valuable to us in bettering our services here at our dealership. Your tire problem should have been dealt with better and we will adress the problem you had internally I assure you. Have a great day and if you need anything in the future or have any questions, do not hesitate to call! - Morgan Buonaiuto, Business Development Manager

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