3,914 Reviews of Millennium Honda - Service Center
Left a happy customer. Satisfied with my service. Everyone was very helpful with all questions and concerns. Satisfied with my service. Everyone was very helpful with all questions and concerns. More
Excellent service department. Has definitely improved. Will return for additional services in the future. H Has definitely improved. Will return for additional services in the future. H More
Can never get anyone on the phone at service and can never get and update about your vehicle And vehicles could be cleaned after the technicians work on them never get and update about your vehicle And vehicles could be cleaned after the technicians work on them More
I wouldn't buy another car from millennium honda No respect for clients when it's about recall or warranty respect for clients when it's about recall or warranty More
I made an appointment for this past Saturday to have the recall addressed. Upon check-in, I was told the repair would take approximately 2-3 hours. After 3.5 hours, I checked in with the desk and was told recall addressed. Upon check-in, I was told the repair would take approximately 2-3 hours. After 3.5 hours, I checked in with the desk and was told they hadn't even started with my car, and would probably be another 2-3 hours. This should have been communicated as soon as I arrived, as I would have made alternative arrangements or rescheduled the appointment. After requesting to have my car returned, I left the dealership. Strangely enough, I was then left a voicemail when the service center closed letting me know they were not going to get to my repair, and I should pick up the keys at the sales office and reschedule. So glad they knew where my car was. This is the 2nd time I've had issues with this service department, timing and honoring appointments, and a lack of transparency. More
I had a appointment for 9:00 am Brought my car in at 7:45 am . They told me my car should be ready by 2:30. No call was made I get there at 2:30 and they said my car was not touched and that was because 7:45 am . They told me my car should be ready by 2:30. No call was made I get there at 2:30 and they said my car was not touched and that was because I didn’t have a appointment when clearly I did and it was marked on the paper. I then had to wait a hour and my car was complete by 4:00pm. IT WAS NOT THE ADVISOR FAULT. I tried calling to get an update no one answered the phone I called 5 times. Waisted my whole day More