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Millennium Honda - Service Center

Hempstead, NY

4.2
3,889 Reviews

3,889 Reviews of Millennium Honda - Service Center

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December 19, 2024

Still waiting for an update call for missing parts - after leaving car all day and then told I would be put on priority list for part. It’s a week later, and still no callback. More

by mrsschuler678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Waiting for call from Tara.
December 19, 2024

I made a 7 AM appointment and was told that with the recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, More

by ORUMELT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Advisor Sue ,& Gwen and also cashier Ariely were knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. More

by LOU11755
Recommend Dealer
Yes
Employees Worked With
Gregory Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gwindalyn Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariely Perez and Sueheddy pilier (Sue)
December 18, 2024

My automobile service was handled by “Sue” at the service desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. More

by DOBRIENPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwindalyn Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Appointments are irrelevant. They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced whe More

by GHOERTER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gwindalyn Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

My experience at Millennium Honda has always been excellent. I usually communicate with Greg in the Service Dept. He is always very pleasant, professional and accommodating. Last time I used their More

by MILLENNIUMARY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Very timely service. Excellent service Rep. who kept me informed. I love the fact that you now have appointments More

by FIEFIE291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

The customer service people at Millennium are great and it was easy to bring my van in for a recall notice. The problem was when I got back in my car after service it smelled like gasoline. That smell pers More

by AMANDABONAGURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven T. 5 stars
December 15, 2024

Very busy , means very competent & trusted by more Honda owners to maintain their vehicles . Friendly staff ! More

by OWENCE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Robinson
December 14, 2024

Had appointment, waited all day, no part for safety recall. Waiting to be called for appointment again - hopefully you will have the parts. More

by mrsschuler678
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee pleasant
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5
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