3,889 Reviews of Millennium Honda - Service Center
Still waiting for an update call for missing parts - after leaving car all day and then told I would be put on priority list for part. It’s a week later, and still no callback. after leaving car all day and then told I would be put on priority list for part. It’s a week later, and still no callback. More
I made a 7 AM appointment and was told that with the recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, I was told that it would take at least 3 to 4 hours for my car to be done. There was no transportation and I had to walk to miles to get to where I needed to be. When I picked up my car, the charges included some type of maintenance to the all wheel drive system that cost over $200 and there was really no explanation as to what was done And why. More
Advisor Sue ,& Gwen and also cashier Ariely were knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. More
My automobile service was handled by “Sue” at the service desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. More
Appointments are irrelevant. They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced whe They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced when they could have accomplished everything on the first day More
My experience at Millennium Honda has always been excellent. I usually communicate with Greg in the Service Dept. He is always very pleasant, professional and accommodating. Last time I used their excellent. I usually communicate with Greg in the Service Dept. He is always very pleasant, professional and accommodating. Last time I used their service I also interacted with Steve who was very pleasant and professional as well. Everyone that I have had contact with at this dealership has been very pleasant so far. More
Very timely service. Excellent service Rep. who kept me informed. I love the fact that you now have appointments Excellent service Rep. who kept me informed. I love the fact that you now have appointments More
The customer service people at Millennium are great and it was easy to bring my van in for a recall notice. The problem was when I got back in my car after service it smelled like gasoline. That smell pers it was easy to bring my van in for a recall notice. The problem was when I got back in my car after service it smelled like gasoline. That smell persisted for about two weeks. I was told to come in with 1/4 tank of gas and it would be replaced. I came in with 1/4 and left with 1/8. My son's car seat was also taken out and put back upside down. I wish I would've been told to remove it ahead of time because all the crumbs and toys from his seat were all over the floor. And why do the workers need to change my radio station and not put it back? More
Had appointment, waited all day, no part for safety recall. Waiting to be called for appointment again - hopefully you will have the parts. recall. Waiting to be called for appointment again - hopefully you will have the parts. More