Millennium Honda - Service Center

3 Times was not a charm My 1st service experience was when I picked up of my car, I found the rear-facing baby car seat mirror was broken due to the service performed. The re My 1st service experience was when I picked up of my car, I found the rear-facing baby car seat mirror was broken due to the service performed. The rep apologized and asked that I send her a receipt paying for a replacement (approx. $16) so she could reimburse me. She never did. I went back a 2nd time because my starter was acting up and I asked that BEFORE they take my car in, I'd like to know if the work falls under my extended service warranty and if not, did not want the car serviced (by them). They said they would check it out. Well, after "checking it out", I was told it would cost me $125 for the diagnostic they performed and another $850 to replace the starter. I was not happy to say at the least and argued they should have explained that prior to taking the car and they gave it back without charging me. The 3rd time, was due to a driver side airbag recall. I got a call that I should schedule an appt asap, which I did (soonest appt was 1 week) and they said it would take half an hour for the work. When I arrived, I was told there were actually two recalls, not one and that it would take 1 and a half hours! I didn't have that kind of time as I wouldn't be able to p/u my daughter from school in time and was upset my morning was wasted. I said I would return the next morning, which was when I was then told the work may take about 2 hours or so! Though minor, there should not have been dirty fingerprints on the tan interior where the work was done that I will clean myself. I didn't like the run around. Every time you speak to someone different, you get a different response. More

awesome experience I've dealt with other service members at this location and dreaded each time had to go back. However, Paul Mosca has changed my view on that. Paul wen I've dealt with other service members at this location and dreaded each time had to go back. However, Paul Mosca has changed my view on that. Paul went above and beyond what any of your team members ever did. Because of him I look forward now to bringing in my cars for service!! More

Excellent service . Paul Mosca was great to deal with all around he answered all my questions and had me out of there in no time . Thank you for your service Paul . Paul Mosca was great to deal with all around he answered all my questions and had me out of there in no time . Thank you for your service Paul . More

Excellent and responsive Paul Mosca was excellent, took care of my problem and was responsive. Excellent service. I am very happy that I chose his service center to service Paul Mosca was excellent, took care of my problem and was responsive. Excellent service. I am very happy that I chose his service center to service my car. More

Great Customer Service I came to Honda Millenium service dept because my check engine light came on. Mark was great. He took care of the problem right away. He wrote up the I came to Honda Millenium service dept because my check engine light came on. Mark was great. He took care of the problem right away. He wrote up the work order immediately and got one of his top mechanics Tommy to work on my car. They resolved the problem in a couple of hours to make sure I could have my car back that same afternoon for work. More

Professional They were very professional. Everything was on time. I was in and out. I would highly recommend this shop to anyone. Everyone was super friendly and w They were very professional. Everything was on time. I was in and out. I would highly recommend this shop to anyone. Everyone was super friendly and willing to help out. More

Excellent customer care by Mark Skawinski. Timely and honest service. Helpful shuttle. Convenient to my office. Friendly. Love the car wash service add on. Thanks. by Mark Skawinski. Timely and honest service. Helpful shuttle. Convenient to my office. Friendly. Love the car wash service add on. Thanks. More

Excellent service Convenience from my home. Paul was very personable. Getting the appointment was a good experience. I was kept in contact with as far as when my car Convenience from my home. Paul was very personable. Getting the appointment was a good experience. I was kept in contact with as far as when my car would be ready! The time frame of the service was good also. It did not take all day. More

Great Customer Service! I came to Honda because my car battery died. Mark was wonderful! He personally took care of me, and made sure someone was always there to help. Thank I came to Honda because my car battery died. Mark was wonderful! He personally took care of me, and made sure someone was always there to help. Thank you! More

Inspection Due Notice my inspection was overdue right before a holiday weekend.Mark was able to get me in for as inspection.Mark is a great asset to your company.. Notice my inspection was overdue right before a holiday weekend.Mark was able to get me in for as inspection.Mark is a great asset to your company.. More