4,154 Reviews of Millennium Honda - Service Center
$1000 OIL CHANGE!! Brought my sons 2002 Honda in for $25 oil chg w coupon and was told it needed: a new drive belt, timing belt, had a cracked engine mount, had an oil l Brought my sons 2002 Honda in for $25 oil chg w coupon and was told it needed: a new drive belt, timing belt, had a cracked engine mount, had an oil leak, and needed the tires aligned. The service rep was insistent on the emergent repairs claiming that the car would lose control on the highway. However, according to two separate outside mechanics nothing but the oil leak was true and it was caused by the dealership not putting the plug bk when the oil was changed. The car was taken bk to Millennium to have the plug replaced and the Service Mgr scrambled to make excuses for the false repair list. He claimed most were based on the age of the car and that they had not actually been checked. He apologized profusely, repaired the oil leak, and offered a courtesy car wash. Really??!! Don't make the mistake of being manipulated by this dealership. I never write reviews but I wish someone would have written one before I went in. My advice to you is to go elsewhere as this is a dishonest dealership that doesn't care about their reputation. Good luck with that Millenium, bad service chatter travels fast! More
Excellent Greg Andrews is the best service rep you could have he is professional helpful understanding goes out of is way to help you. You are very lucky to ha Greg Andrews is the best service rep you could have he is professional helpful understanding goes out of is way to help you. You are very lucky to have him. I would bring my car back for service if it was not for Greg More
Repairs Just bought a new 2016 pilot. Love the car, but had leaked bad when it rained. Greg Andrews was my service rep. He was on top of the repair process Just bought a new 2016 pilot. Love the car, but had leaked bad when it rained. Greg Andrews was my service rep. He was on top of the repair process. Very helpful and knowledgeable. Would also like to thank David (valet) giving me a ride to the dealership. Excellent customer service. More
Excellent Service I had my Element in for routine service, as well as a problem. Greg Andrews is my service advisor. He always give good advice about my vehicle and k I had my Element in for routine service, as well as a problem. Greg Andrews is my service advisor. He always give good advice about my vehicle and keeps me informed as to the progress. Makes sure all is done on time as promised. More
Car Service My overall experience at the dealership was great. Mr. Gregory Andrews is to be highly commended for the way that he dealt with me as a customer. My overall experience at the dealership was great. Mr. Gregory Andrews is to be highly commended for the way that he dealt with me as a customer. More
Courteous and swift! "I gave this experience 5 stars because from the time you walk into the Service Department, you are greeted warmly and your needs are attended to as q "I gave this experience 5 stars because from the time you walk into the Service Department, you are greeted warmly and your needs are attended to as quickly as possible. Mr. Mosca said it would take 4 hours and in 4 hours, we were off and on our way. The waiting area has everything that you will need to make your wait time as comfortable as you need. I will make sure to come back for any needs that my SUV will need. More
Airbag/seat belt light on I went in to replace the passenger side airbag through the recall and let the rep know that my airbag/seat light goes on and off. The service rep let I went in to replace the passenger side airbag through the recall and let the rep know that my airbag/seat light goes on and off. The service rep let me know that if the light is on that the airbags would not deploy. He said that they needed to perform a test and that sometimes it is covered under the warranty, yet my car is older. They performed the test and it is covered by the Honda. So just in case, my family and I will be safe and sound when the seat belt item is replaced. Thanks to Mark's for his product knowledge, which is paramount to just being a nice person. More
great service every time I own 2 cars a 2007 CRV and a 2014 accord EXL I could not ask for more from Greg. The most important thing is the work is done right the first time ev I own 2 cars a 2007 CRV and a 2014 accord EXL I could not ask for more from Greg. The most important thing is the work is done right the first time every time. More
Recall I brought my 2007 Honda in for the airbag recall. Gregory Andrews was very professional in expediting the repair. In under an hour I was on my way h I brought my 2007 Honda in for the airbag recall. Gregory Andrews was very professional in expediting the repair. In under an hour I was on my way home with two new airbags. I was very pleased with the service. More
Excellent Customer Service! Visited a number of dealerships; Millennium Honda Customer Service is quite exceptional! Justin and Juan were very patient with me, even beat the pric Visited a number of dealerships; Millennium Honda Customer Service is quite exceptional! Justin and Juan were very patient with me, even beat the price other dealerships had offered; got me the car ( Honda Accord ex-l with navigation with all my specifications within a few days). To me, a car buying experience doesn't get any better than this. That's why I give them a five star rating. A few days later, I went to the Service Department; was introduced to Victoria. She is awesome! You're treated like royalty. She ensures that the work is done to your satisfaction and if for any reason you are not satisfied, she will find a way to make it right. She is very professional, always wearing a warm smile! That's why I give her a five star rating. More