Millennium Honda - Service Center

Great Customer Service Met Paul Mosca after learning that Mr. Andrews was promoted to interim service manager. Paul was courteous and professional in processing paperwork f Met Paul Mosca after learning that Mr. Andrews was promoted to interim service manager. Paul was courteous and professional in processing paperwork for the service/maintenance of my Odyssey. After learning about a post service problem, Paul did not hesitate to expedite the service to resolve the problem. I was happy to learn that the great service that Mr. Andrews provided would continue with Paul...Highly recommended! More

Awesome experience Yolanda was superb! Very courteous! Was offered service to make sure I got home. Couldn't believe it. Mind blowing... Happy my car is safe back on th Yolanda was superb! Very courteous! Was offered service to make sure I got home. Couldn't believe it. Mind blowing... Happy my car is safe back on the road in the same day. More

Excellent service I brought my car in for regular servicing. Paul mosca handled it professionally and quickly. My car was taken care much faster than I had hoped. I was I brought my car in for regular servicing. Paul mosca handled it professionally and quickly. My car was taken care much faster than I had hoped. I was very pleased More

My Recent Service Experience Lillian Hamilton was the service representative at our recent visit to Millennium. She was friendly, personable and went above and beyond to make sure Lillian Hamilton was the service representative at our recent visit to Millennium. She was friendly, personable and went above and beyond to make sure our needs and expectations were met. We had an old parts claim that we never followed up with and the current representative had left the company. Thank goodness she took good notes and put them in the system. Lillian went searching through the old records and found it. Millennium honored their promise to order the part and have it installed as promised. More

Recall Fix This is the only Honda branch I will seek for any maintenance work. I have always felt the staff here was professional and helpful. I never felt like This is the only Honda branch I will seek for any maintenance work. I have always felt the staff here was professional and helpful. I never felt like the technicians were trying to "cheat" me or suggest maintenance on parts that did not require it. In particular I was pleased with how they handled my airbag recall situation. I was able to get a rental car through enterprise without having to pay a dime. This proves to me they care about my safety. Even though it took a little over a month for the part to come in, the day I came in to fix my airbag went smoothly. Lillian was great and walked me through the repair and charges. I will not go anywhere else! More

Good experience I took my car in today to have my left front drive shaft replaced. Met with Lillian Hamilton the service advisor who was very helpful and courteous . I took my car in today to have my left front drive shaft replaced. Met with Lillian Hamilton the service advisor who was very helpful and courteous . I left the Honda service center a satisfied customer. Melissa C. More

They did a great job, I was completely satisfied. I recently went to Millennium honda to service my 08 pilot, it was a great experience from start to finish. They keep me informed and the staff was gr I recently went to Millennium honda to service my 08 pilot, it was a great experience from start to finish. They keep me informed and the staff was great. More

GREAT SERVICE Representative Yolanda is an excellent worker. She helped me get right in and took care of all my needs in a very timely manor. I would recommend this Representative Yolanda is an excellent worker. She helped me get right in and took care of all my needs in a very timely manor. I would recommend this service to anyone More

Amazing customer service, KEPT HER WORD! I purchased my Honda from Millennium Honda in August of 2015 and I have been going there for any of my car service needs. Each and every time I've gon I purchased my Honda from Millennium Honda in August of 2015 and I have been going there for any of my car service needs. Each and every time I've gone to this dealership, I have had nothing but trouble. The dealership telling me that they cannot find my free oil change records, they cannot find me a rental car, and mostly, my BIGGEST problem always being time. I come from almost 40 miles east of this dealership and spending my entire day there for an oil change is never what I have in mind. I had been told countless amounts of time that it won't take all day and it always takes 4+ hours. Last week I went to the dealership demanding that I get a rental car for my oil change because I simply couldn't afford to waste an entire day at the dealership. Lillian kindly explained to me that they do not give rental cars to people only getting an oil change. I appreciated being given that information since I never understood why I was always told they don't have any rentals when I find it hard to believe that a car dealership never has any rentals available. So I said "okay" and I explained to Lillian that my previous encounters at Millennium have been nothing short of horrific and she assured me that she would get me out of the dealership in 2 hours. I found that hard to believe but when only an hour passed by and she told me I was finished I was absolutely astonished! I thanked her again and again. She was so kind, and very informative not hesitating to explain service packages I was interested in and telling me how to go about booking services I will need for my car in the future based on mileage and so on. Millennium, THANK YOU for hiring a woman like Lillian Hamilton, she really does know how to make a customer happy and now I would gladly recommend friends and family to that dealership knowing that the place is in such great hands. The sales department was equally pleasant when I was making my purchase a year ago, so in all, I am pleased with Millennium Honda! 10/10. More

I met a great service advisor Paul Mosca. Paul Mosca thoroughly explained everything that I needed for my car right now and down the road. He was very personable and answered all my questions Paul Mosca thoroughly explained everything that I needed for my car right now and down the road. He was very personable and answered all my questions effectively. Helped me with my coupon book to get the best deal possible. He told how long I will have to wait and it was spot on. It was a very busy day and Paul handled it with patience and kept all the customers who were waiting with a determination to get every one serviced and keep the crowd under control. More