Millennium Honda - Service Center

Paul Mosca Paul makes my service appointment at Honda great every time. He is very knowledgeable and great deal with. I would definitely recommend working with h Paul makes my service appointment at Honda great every time. He is very knowledgeable and great deal with. I would definitely recommend working with him to anyone. More

Great Service Had a recall due to software where I was warned on the document that it could take up to four hours. Also, had to have an inspection. Lillian did al Had a recall due to software where I was warned on the document that it could take up to four hours. Also, had to have an inspection. Lillian did all she had to to get me out within an hour and they rotated my tires. Lillian is polite and I look forward to working with her the next time I go there--most likely for an oil change. More

service review Lillian provided an excellent customer service experience. She took the time to answers all my questions & she address all my concerns regarding the s Lillian provided an excellent customer service experience. She took the time to answers all my questions & she address all my concerns regarding the servicing of my 2015 Honda CRV. More

Waited four hours for battery check!!!! The worst Honda service center in Long Island!!!! Just to check my battery they took 4 hours. And in end the refuse to replace my battery. Even I show The worst Honda service center in Long Island!!!! Just to check my battery they took 4 hours. And in end the refuse to replace my battery. Even I showed them my AAA certified report print out that my 2015 Honda Accord battery cell is not charging as it should be. But their technician name bill explained to their service representatives that it is apparently my fault that the battery cell is not working. Because I drive Uber & I left my charge on even I am not driving but should have my emergency pull up whenever I should stop. I really surprised how Mr. Bill determined that he should be on my front passenger seat while I was working. This guy is so rude & arrogant that he never try to listen my side of story. Just stated what he thinks right. However I must say service representative person name Lily was very helpful & patience.This guy Mr Bill get so loud with this lady because she told him that the AAA report said something.The management of this service center should step in & re-evaluate their employees. It is not just me there were people waiting for more than I was but still don't get an answer what is wrong with their car. One Asian lady was waiting before me just for her refill windshield fluid. She has some problems with her English so was totally ignored. This place is xxxx please do not go at this xxxxhole. More

Thanks to Lillian! Lillian Hamilton helped me when my car was damaged. She took her time to explain what the process would involve and also answered all my questions. Sh Lillian Hamilton helped me when my car was damaged. She took her time to explain what the process would involve and also answered all my questions. She worked in coordination with my insurance company and made me feel at ease despite the unfortunate circumstances. I would highly recommend her to any Honda customer because she is a dedicated Honda employee and a compassionate person overall. Thank you again Lillian! More

Service with a smile! I've only visted the service center in Hempstead, NY twice since purchasing my vehicle in January, 2016. Funny thing is, I didn't get my vehicle from I've only visted the service center in Hempstead, NY twice since purchasing my vehicle in January, 2016. Funny thing is, I didn't get my vehicle from this location due to a dealer that simply didn't think I was serious about the purchase (Oh, well... still love my 2016 Accord!). Nevertheless, I decided to take a chance and use the service center because it's located walking distance from my home. On both vists, I was not disappointed! Steven Murillo, Service Advisor, took real good care of me. He greeted me with a smile and checked on me often as well as his other customers. He answered my questions and addressed all of my concerns regarding recalls. Yes, sir, Mr. Murillo is on top of things! Truly appreciate great customer service. Best, Data Girl/Satisfied Customer. More

Excellent delivery of service, as always! I highly recommend going to Paul for all of your Honda needs. Not only is he knowledgeable, but he shows a genuine concern about you and the needs of I highly recommend going to Paul for all of your Honda needs. Not only is he knowledgeable, but he shows a genuine concern about you and the needs of your vehicle. Paul goes above and beyond to assist his clients. There is no question too embarrassing to ask, when it comes to your car. I am totally clueless when it comes to cars. Paul takes the time to simply mechanical language in a manner in which I understand. With each visit, he informs me what I am due for, what I need to come in for next time, what to watch and pay close attention to. While all employees that I have encountered at Honda, (Steve, Yolanda), are terrific, Paul really adds a personal touch to the delivery of service. He really listens to the customers concerns. Paul just recently saved me thousands of dollars on my vehicle on my last visit on 10/3/2016. I would highly recommend Paul Mosca to provide service for you! Paul is passionate about his job. Excellent customer service! -Tamara A. More

Auto inspection Steven Murillo Service Advisor My inspection had expired and I wanted to get inspection done before my doctors appointment. I didn't want to risk getting a ticket. Steven was very s My inspection had expired and I wanted to get inspection done before my doctors appointment. I didn't want to risk getting a ticket. Steven was very sensitive to my time constraint on getting to my appointment. He expedited my service and got me out in less than an hour. I really appreciated his effort . Steven was very courteous and professional.It was a pleasure working with him. He is certainly an asset to your dealership. Sincerely , Michael Vota More

Extremely helpful service department Lillian and nicholas where very helpful during my visit to the service department I appreciate all the help that they provided me and I will be back f Lillian and nicholas where very helpful during my visit to the service department I appreciate all the help that they provided me and I will be back for future services. More

Best service in town They truly meet your needs. They went above and beyond to help us get our car. I would definitely go back anytime. Service is excellent. They truly meet your needs. They went above and beyond to help us get our car. I would definitely go back anytime. Service is excellent. More