Millennium Honda - Service Center

I scheduled online for recall however either their part or tool wasn’t available. The nice woman explained if I scheduled with them they would have been able to tell me it couldn’t be done. The real joke w or tool wasn’t available. The nice woman explained if I scheduled with them they would have been able to tell me it couldn’t be done. The real joke was the alignment needed on a 2024 with 2739 miles. I am 71 and driving since I am 17…. I know potholes and the car wasn’t driven into a damaging pothole. $200 later and still with a recall… I took my baby home More

State inspection was not done as requested found out from police power to vehicle was disconnected advice from mavis had to Put milage on and cost $10 more to get inspected VERY DISPOINTED POOR SERVICE!!! police power to vehicle was disconnected advice from mavis had to Put milage on and cost $10 more to get inspected VERY DISPOINTED POOR SERVICE!!! More

In November brought car for inspection and any repairs that were needed. At the time all fluids were checked and replaced. A week later I noticed a very big oil stain on the garage floor. Since, no emer that were needed. At the time all fluids were checked and replaced. A week later I noticed a very big oil stain on the garage floor. Since, no emergency lights went on I drove to Millenium Honda. After the car was checked a manager came to me and said "we checked and everything is good, it was just residual oil". I may be a woman and know very little about cars, but I know that large oil leak was not residual. Most likely not all nuts and bolts were not as tight as they should have been. Please come up with a better story. More

I’ve been a customer for a lot of years and I truly, truly love the customer service the accuracy and the time limits. Millennium Honda Hempstead will always be my go to for my car! Hands down. Thanks y truly love the customer service the accuracy and the time limits. Millennium Honda Hempstead will always be my go to for my car! Hands down. Thanks you guys for always giving the best customer service ever! More

Poor communication. Unable to reach anyone on phone and phone calls not returned. Overpriced. Wouldn't return here. Unable to reach anyone on phone and phone calls not returned. Overpriced. Wouldn't return here. More

Absolute worst customer experience in the service center. 3 men were completely rude, had no sense of urgency in even addressing a customer standing in front of them and clearly did not care if they helped c 3 men were completely rude, had no sense of urgency in even addressing a customer standing in front of them and clearly did not care if they helped customers or not. More

They were very prompt with their service . I would consider coming to this dealership again I would consider coming to this dealership again More

Still waiting for an update call for missing parts - after leaving car all day and then told I would be put on priority list for part. It’s a week later, and still no callback. after leaving car all day and then told I would be put on priority list for part. It’s a week later, and still no callback. More

I made a 7 AM appointment and was told that with the recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, I was told that it would take at least 3 to 4 hours for my car to be done. There was no transportation and I had to walk to miles to get to where I needed to be. When I picked up my car, the charges included some type of maintenance to the all wheel drive system that cost over $200 and there was really no explanation as to what was done And why. More

Advisor Sue ,& Gwen and also cashier Ariely were knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. More