Millennium Honda - Service Center

I’ve been a customer for a lot of years and I truly, truly love the customer service the accuracy and the time limits. Millennium Honda Hempstead will always be my go to for my car! Hands down. Thanks y truly love the customer service the accuracy and the time limits. Millennium Honda Hempstead will always be my go to for my car! Hands down. Thanks you guys for always giving the best customer service ever! More

Poor communication. Unable to reach anyone on phone and phone calls not returned. Overpriced. Wouldn't return here. Unable to reach anyone on phone and phone calls not returned. Overpriced. Wouldn't return here. More

Absolute worst customer experience in the service center. 3 men were completely rude, had no sense of urgency in even addressing a customer standing in front of them and clearly did not care if they helped c 3 men were completely rude, had no sense of urgency in even addressing a customer standing in front of them and clearly did not care if they helped customers or not. More

They were very prompt with their service . I would consider coming to this dealership again I would consider coming to this dealership again More

Still waiting for an update call for missing parts - after leaving car all day and then told I would be put on priority list for part. It’s a week later, and still no callback. after leaving car all day and then told I would be put on priority list for part. It’s a week later, and still no callback. More

I made a 7 AM appointment and was told that with the recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, recall and basic maintenance, I would be finished in about an hour. The drop off for the car took over a half hour and when I was finally checked in, I was told that it would take at least 3 to 4 hours for my car to be done. There was no transportation and I had to walk to miles to get to where I needed to be. When I picked up my car, the charges included some type of maintenance to the all wheel drive system that cost over $200 and there was really no explanation as to what was done And why. More

Advisor Sue ,& Gwen and also cashier Ariely were knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. More

My automobile service was handled by “Sue” at the service desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. More

Appointments are irrelevant. They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced whe They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced when they could have accomplished everything on the first day More

My experience at Millennium Honda has always been excellent. I usually communicate with Greg in the Service Dept. He is always very pleasant, professional and accommodating. Last time I used their excellent. I usually communicate with Greg in the Service Dept. He is always very pleasant, professional and accommodating. Last time I used their service I also interacted with Steve who was very pleasant and professional as well. Everyone that I have had contact with at this dealership has been very pleasant so far. More