Millennium Honda - Service Center

The service rep called parts in front of me, and gave me a quote for my battery. The price seemed very high. When I called the parts department myself to get the price, their quote was significantly lower t a quote for my battery. The price seemed very high. When I called the parts department myself to get the price, their quote was significantly lower than what the service rep gave me. I will be avoiding this dealership in the future. Honda's values reflect honesty and my experience with the service rep was not something I would like to repeat. More

I was told the wait would be 2 hours. I waited four hours for an oil change and inspection. Ridiculous.I will never go here again. I waited four hours for an oil change and inspection. Ridiculous.I will never go here again. More

Millennium Honda always provides the very best customer service, from the greeters out front, to the service advisors to the top-notch mechanics. I always feel like I'm in good hands when I bring my Honda service, from the greeters out front, to the service advisors to the top-notch mechanics. I always feel like I'm in good hands when I bring my Honda here. And whenever there are any issues, they are always swiftly and fairly resolved. No complaints. More

All the guys are great but 3 hours waiting to do a oil change it’s too much change it’s too much More

The staff is very nice and friendly. They show respect to all customers. I feel like a family in their office. . I love them. They show respect to all customers. I feel like a family in their office. . I love them. More

The dealership is clean. People working there are friendly, but the service is not great at all time. People working there are friendly, but the service is not great at all time. More

SECOND time I got screwed over by Millenium, so shame on me. 1st time was 3 years ago, I was sent away after a missed diagnosis (really was a bad torque converter). By the time I brought the car back pus me. 1st time was 3 years ago, I was sent away after a missed diagnosis (really was a bad torque converter). By the time I brought the car back pushed me over the warrantee period which cost me over a thousand ($) because it wasn't diagnosed the first time I brought it in. 2nd time (now) car was running fine, I brought in for a known issue with the 2017 Honda Pilot (engine light and dash warning from bad fuel injectors). Had to beg on the phone to have the issue addressed, even after mentioning the service bulletin from Honda ( #20-100). Car was finally worked on, was told ok to come pick it up. My wife drove 5 blocks after picking up the car, and the car completely died in the middle of Franklin avenue after 3 minutes. Had it towed back to Millenium. Had to wait a full week until it was finally worked on. Was told the car was mistakenly sent out "with a part missing" but no one would tell me exactly what happened let alone apologize what was obviously a mechanics error. Nobody called to explain details, let alone to apologize. Our service advisor (Sue) went AWOL in the middle of all this and no one took her place. To happen TWICE with the same customer over two visits is beyond disgraceful., it is malpractice. More

Terrible experience purchasing a car here. A lot scheming and old school sleazy car sales man A lot scheming and old school sleazy car sales man More

Mrs. Brown was very helpful, explained everything, took all the information from my car and Honda checked if my car needed anything other repair all the information from my car and Honda checked if my car needed anything other repair More

Got in on time got out on time very fast for an oil change. Orlando did a great job. Have a good man. Thank you. change. Orlando did a great job. Have a good man. Thank you. More