Millennium Honda

I SET OUT LOOKIN TO TURN MY 08 JETTA LEASE IN EARLY,I WAS LOOKING TO GET OUT 1 YEAR EARLY BECAUSE I WAS ABOUT TO GO OVER MILAGE ALLOWED AND I NEEDED AN AN AUTOMATIC SO MY WIFE CAN SHARE THE CAR,I SET OUT LOO LOOKING TO GET OUT 1 YEAR EARLY BECAUSE I WAS ABOUT TO GO OVER MILAGE ALLOWED AND I NEEDED AN AN AUTOMATIC SO MY WIFE CAN SHARE THE CAR,I SET OUT LOOKING @ ANOTHE JETTA,A SENTRA,A FORTE AND A CIVIC BECAUSE I LIKE SMALL FUEL EFFICIENT CARS TO COMMUTE TO NYC.I KNEW THE DEAL WOULD BE COMPLCATED AND MY CREDIT IS JUST OK,I NEVER THOUGHT I COULD AFFORD A NEW CIVIC SO IT WAS A LAST RESORT,THE JETTA DEALERSHIP I BOUGHT FROM COULD NOT ACCOMODATE ME,THE FORTE ..WELL IS A KIA!LOL AND THAT LEFT THE SENTRA WHICH I LIKED A LOT AND HAD A GREAT DEAL ON THE TABLE..UNTIL I WALKED INTO MILLENIUM HONDA TO 'JUST' LOOK AT A CIVIC,I WAS GREETED BY A SWEATHEART OF A HOSTESS @ DOOR THEN THE BEAUTIFUL AND FRIENDLY SALESPERSON MELISSA WHO IN TURN REFERRED ME TO DERRENCE,FROM THE START I GOT A FIRM HANDSHAKE AND HE TALKED WITH ME NOT AT ME ABOUT MY OPTIONS,IN TURN HE WAS THE MAIN REASON I WENT WITH CIVIC FOR HIS PROFESSIONALISM AND HONESTY AS WELL AS GREAT PRICE AND EASE OF PROCESS,HIS BROTHER TRAY WHO IS EQUALLY AS GREAT DELIVERED CAR,THEY ARE AN ASSET AND I LOVE MY NEW CIVIC!THANK YOU MILLENIUM!-MIKE GERALDI More

I was there for service about a week ago and right away there was a long wait but after a couple of minutes i was greeted by a very friendly young man named kelvin, he wrote up my car fairly quick and walk there was a long wait but after a couple of minutes i was greeted by a very friendly young man named kelvin, he wrote up my car fairly quick and walked me inside. After my oil change which took about 45 minutes he was waiting for me outside to bring my car around. overall my experience with millennium honda was verry good and i would recomend this dealer to anyone. More

We contacted the dealerships, Internet representative in ref. to purchasing a CRV-Ex with a trade utilizing the governments, "Clunker Program". It was late Sunday afternoon when I received a call from Paul, ref. to purchasing a CRV-Ex with a trade utilizing the governments, "Clunker Program". It was late Sunday afternoon when I received a call from Paul, he assured me that he would be waiting for my wife to come to dealership to close a deal on a 2009 CRV-EX. Upon arrival at the dealership Paul was nowhere to be found. My wife and my son called me to inform me that they had ended the Clunker Program. I requested to speak to the sales manager on the telephone.This young man named Mike gets on the phone in a very condesecending manner begins to mock our tardiness.I expressed my discontent with his behavior and a verbal altercation ensued. My son tells me that he wanted my son to step out into the street so he could engage in a physical fight with him. Then mike tells me on the phone to come down to the dealeship that he and his crew are going to "tune me up",This guy starts sounding like if he is either John Gotti or Tony Suprano. I can't believe the vulgarities coming out of this so called sales mangers mouth. I can understand a program ending and that we missed the deadline but this individuals actions and behavior are unacceptable and dangerous. He should be fired immediately. In closing I will be contacting the various institutions both professional and faternal and advising them not to patronize your business establishment. You never threaten violence or gang assault against patrons, shame on all of you. More

They lied to me saying they had the car available and deliver it next day. Next day no one called me and I had to call many times to get some one on line. Both the people whom I spoke they said were not deliver it next day. Next day no one called me and I had to call many times to get some one on line. Both the people whom I spoke they said were not available and then spoke to a manager, He was shouting at me. Now I have an appointment with them to cancel my order. VERY BAD DEALER BEWARE OF THEM. THEY ACT SO MUCH TO BLOCK YOU EVEN IF THEY HAVE NO CAR WITH THEM AND YOU END UP WAITING FOR MANY DAYS. More

STAY AWAY FROM THIS DEALER !!! I dropped off my car STAY AWAY FROM THIS DEALER !!! I dropped off my car for service on 4/10/09. Came back next day to pick up the car and found out that the service' STAY AWAY FROM THIS DEALER !!! I dropped off my car for service on 4/10/09. Came back next day to pick up the car and found out that the service's guy didn't lock the doors when he parked my car outside. Someone got in my car that night, went through my stuff, took my GPS + my car's registration, insurance IDs. The theft left the car's doors open and the rain wet the driver's side. I called Don Stone, Service Director, for 3 days straight and finally I got the answer. He said he was not responsible for anything happen. I couldn'd believe their Service Director said that to me without a word of sorry for my lost. They kept the car and key but didn't take any responsible for it ?!?! One more thing, one of the the reason I brought my car back for a service is because they did a NY inspection last year gave me a sticker without a punch to indicate expiration date. So, I had to brought the car back to have this issue corrected. Then I lost more stuff there. More

TRULY PATHETIC. The service people know nothing about TRULY PATHETIC. The service people know nothing about customer service. They are rude and do not return calls even when they promise they will. T TRULY PATHETIC. The service people know nothing about customer service. They are rude and do not return calls even when they promise they will. The work done was shoddy and hurried - - - the problem with the steering is still there, even after $650 worth of work. I now have to take it to a different mechanic to determine if the work was done correctly. Save yourself tons of aggravation and avoid this place. More

On June 13, Haresh, the finance manager convinced me to leave a $500 deposit to hold the used car that we are eyeing to buy..in short, the deal didn't pushed thru and I requested their office to return my leave a $500 deposit to hold the used car that we are eyeing to buy..in short, the deal didn't pushed thru and I requested their office to return my money 2 days after. I have been calling them almost everyday, to follow up for my refund. Today, June 29th, I spoke with Ahmed, known as their sales manager, and I was told that this is the first time they heard of my request for refund. NO ONE EVER PROCESSED MY REFUND AFTER TWO WEEKS. Now, they asked me to wait for another week for the reason that it is their month end and their books are closed. PLEASE DO NOT BE DECEIVED BY THIS DEALERSHIP!!!!!!!! More

BUYER BEWARE!!!! At first deal went well- sales associate took us for test drive, listened to our issues and kept re-meeting with sales manager. After we had agreed upon a price for a pre certifie associate took us for test drive, listened to our issues and kept re-meeting with sales manager. After we had agreed upon a price for a pre certified car they wrote up a sales agreement. The numbers did not match because they had over $700.00 of other fees. At best this practice is dealer opportunistic - but more likely it is dishonest and unethical and probably not legal as well. Pressure was immense to sign the deal right then and they refused a detailed carfax for this car which had an accident incident. This dealership leaves a lot to be desired. More

I dropped off my car for service on 4/10/09. Came back I dropped off my car for service on 4/10/09. Came back next day to pick up the car and found out that the service's guy didn't lock the car. Someone I dropped off my car for service on 4/10/09. Came back next day to pick up the car and found out that the service's guy didn't lock the car. Someone got in my car, went through my stuff, took my GPS + my car's registration, insurance IDs. The theft left the car's door open and the rain wet the driver's side. I called Don Stone, Service Director, for 3 days straight and finally I got the answer. He said he is not responsible for anything happen. I couldn'd believe their Service Director said that to me without a word of sorry for my lost. They kept the car and the key but not take any responsible for it ?!?! One more thing, one of the the reason I brought my car back to this dealer because I got a NY inspection there last year but there was no punch on the sticker to indicate expiration date. So, I have to brought the car back to have this issue corrected. Then I lost more stuff there. More

I purchased an 09 civic there. With my hectic schedule it was difficult to even take the time to purchase it. Long story short, After everything, and driving away a beautiful car paying a ton of money a mont was difficult to even take the time to purchase it. Long story short, After everything, and driving away a beautiful car paying a ton of money a month for, I receive emails and calls from the finance manager Kurt who did my paperwork telling me the contract needs to be re-signed. This went on for almost a week and a half from me telling him 100 times I am at school or work I will make time on the wknd. He called almost 3 times every other day and 2 emails. He even talked to me like he was someone in my life important. Freaked me out! Few days pass and i receive an email from him telling me everything is fine, enjoy the car....hmmm suspicion. I immediately knew something was wrong and contacted Honda Financial. They faxed me over my "contract". And there it was both my signature and my co-signers signature forged on an entirely NEW contract with an amount higher then what i agreed on!!!!!!! I called them fuming and the co-signer and I went down there. The finance manager Kurt seemed to have left for the day, being the criminal that he is, doesn't want to face me or the co-signer. We had to re-sign the original contract and if I did not catch this i would of been paying them more money a month. I really hope that no one goes to them!!!! This dealership are crooks!!!!! More