Millennium Honda

Leased a CRV in 2007 from John Santorini. My husband has A1 Credit. His score is in the 700's. For some reason they gave us HANN Financial to finance the car. HANN is definitely not the company to lease A1 Credit. His score is in the 700's. For some reason they gave us HANN Financial to finance the car. HANN is definitely not the company to lease with. Upon returning my vehicle this March 2011, I received a notice from HANN stating that I owe them $450.00 at the return of the lease if I do not choose to buy the car. It was defintely not mentioned or noted at contract signing. I now financed my bew 2011 pilot through Honda Financial who does not charge a fee upon returning a vehicle not purchased. I defintely feel taken advantaged. For returning my car mid-month, I also looked to get a credit for the remaining two weeks that I paid for on my CRV lease. At contract signing Cary Weinstein who seemed to be Mr. Nice guy at the time was willing to help us to get our credit through Honda Finance. Well, a month later after 5 phone calls to him to follow up on a credit, no return phone call, no care, can't be bothered. A true car salesman. Last time we will go to this dealership! More

Manager and salesman were very rude. Start off friendly and nice in the beginning but once the price talks begin they do a 360. Showroom was not well maintained. Quite a bit of trash on the floor. Bathroom and nice in the beginning but once the price talks begin they do a 360. Showroom was not well maintained. Quite a bit of trash on the floor. Bathroom was disgusting. DO NOT buy your car from their. More

These people are the worst sales people in car dealership!!! You'll feel and see that you are dealing with blood sucking vampires and crooks. Once you enter that showroom, you are DEAD!!! Avoid th dealership!!! You'll feel and see that you are dealing with blood sucking vampires and crooks. Once you enter that showroom, you are DEAD!!! Avoid them before it's too late for you. Remember, I warned you!!! More

For the person who wrote this: (cut off on the bottom to write my response) We contacted the dealerships, Internet representative in ref. to purchasing a CRV-Ex with a trade utilizing the governments, "C write my response) We contacted the dealerships, Internet representative in ref. to purchasing a CRV-Ex with a trade utilizing the governments, "Clunker Program". It was late Sunday afternoon when I received a call from Paul, he assured me that he would be waiting for my wife to come to dealership to close a deal on a 2009 CRV-EX. Upon arrival at the dealership Paul was nowhere to be found. My wife and my son called me to inform me that they had ended the Clunker Program. I requested to speak to the sales manager on the telephone.This young man named Mike gets on the phone in a very condesecending manner begins to mock our tardiness.I expressed my discontent with his behavior and a verbal altercation ensued. My son tells me that he wanted my son to step out into the street so he could engage in a physical fight with him. Then mike tells me on the phone to come down to the dealeship that he and his crew are going to "tune me up",This guy starts sounding like if he is either John Gotti or Tony Suprano. Let me say this, try to meet this little s*it. I've had 3 verbal fights with him so far over his screwing with my deals. I'm calling the BBB once again on this pr*ck and his stupid "managing" at a dealership. Please.....I'm shocked as you are that they are still in business with him as the leader of a pack larger then his own physical appearance. I would of had the cops there for him threatening you. He wouldn't of been in that place after that night if he made ONE threat to bring my son outside to fight it out. What a loser. He probably got picked on in school as a kid. More

I SET OUT LOOKIN TO TURN MY 08 JETTA LEASE IN EARLY,I WAS LOOKING TO GET OUT 1 YEAR EARLY BECAUSE I WAS ABOUT TO GO OVER MILAGE ALLOWED AND I NEEDED AN AN AUTOMATIC SO MY WIFE CAN SHARE THE CAR,I SET OUT LOO LOOKING TO GET OUT 1 YEAR EARLY BECAUSE I WAS ABOUT TO GO OVER MILAGE ALLOWED AND I NEEDED AN AN AUTOMATIC SO MY WIFE CAN SHARE THE CAR,I SET OUT LOOKING @ ANOTHE JETTA,A SENTRA,A FORTE AND A CIVIC BECAUSE I LIKE SMALL FUEL EFFICIENT CARS TO COMMUTE TO NYC.I KNEW THE DEAL WOULD BE COMPLCATED AND MY CREDIT IS JUST OK,I NEVER THOUGHT I COULD AFFORD A NEW CIVIC SO IT WAS A LAST RESORT,THE JETTA DEALERSHIP I BOUGHT FROM COULD NOT ACCOMODATE ME,THE FORTE ..WELL IS A KIA!LOL AND THAT LEFT THE SENTRA WHICH I LIKED A LOT AND HAD A GREAT DEAL ON THE TABLE..UNTIL I WALKED INTO MILLENIUM HONDA TO 'JUST' LOOK AT A CIVIC,I WAS GREETED BY A SWEATHEART OF A HOSTESS @ DOOR THEN THE BEAUTIFUL AND FRIENDLY SALESPERSON MELISSA WHO IN TURN REFERRED ME TO DERRENCE,FROM THE START I GOT A FIRM HANDSHAKE AND HE TALKED WITH ME NOT AT ME ABOUT MY OPTIONS,IN TURN HE WAS THE MAIN REASON I WENT WITH CIVIC FOR HIS PROFESSIONALISM AND HONESTY AS WELL AS GREAT PRICE AND EASE OF PROCESS,HIS BROTHER TRAY WHO IS EQUALLY AS GREAT DELIVERED CAR,THEY ARE AN ASSET AND I LOVE MY NEW CIVIC!THANK YOU MILLENIUM!-MIKE GERALDI More

I was there for service about a week ago and right away there was a long wait but after a couple of minutes i was greeted by a very friendly young man named kelvin, he wrote up my car fairly quick and walk there was a long wait but after a couple of minutes i was greeted by a very friendly young man named kelvin, he wrote up my car fairly quick and walked me inside. After my oil change which took about 45 minutes he was waiting for me outside to bring my car around. overall my experience with millennium honda was verry good and i would recomend this dealer to anyone. More

We contacted the dealerships, Internet representative in ref. to purchasing a CRV-Ex with a trade utilizing the governments, "Clunker Program". It was late Sunday afternoon when I received a call from Paul, ref. to purchasing a CRV-Ex with a trade utilizing the governments, "Clunker Program". It was late Sunday afternoon when I received a call from Paul, he assured me that he would be waiting for my wife to come to dealership to close a deal on a 2009 CRV-EX. Upon arrival at the dealership Paul was nowhere to be found. My wife and my son called me to inform me that they had ended the Clunker Program. I requested to speak to the sales manager on the telephone.This young man named Mike gets on the phone in a very condesecending manner begins to mock our tardiness.I expressed my discontent with his behavior and a verbal altercation ensued. My son tells me that he wanted my son to step out into the street so he could engage in a physical fight with him. Then mike tells me on the phone to come down to the dealeship that he and his crew are going to "tune me up",This guy starts sounding like if he is either John Gotti or Tony Suprano. I can't believe the vulgarities coming out of this so called sales mangers mouth. I can understand a program ending and that we missed the deadline but this individuals actions and behavior are unacceptable and dangerous. He should be fired immediately. In closing I will be contacting the various institutions both professional and faternal and advising them not to patronize your business establishment. You never threaten violence or gang assault against patrons, shame on all of you. More

They lied to me saying they had the car available and deliver it next day. Next day no one called me and I had to call many times to get some one on line. Both the people whom I spoke they said were not deliver it next day. Next day no one called me and I had to call many times to get some one on line. Both the people whom I spoke they said were not available and then spoke to a manager, He was shouting at me. Now I have an appointment with them to cancel my order. VERY BAD DEALER BEWARE OF THEM. THEY ACT SO MUCH TO BLOCK YOU EVEN IF THEY HAVE NO CAR WITH THEM AND YOU END UP WAITING FOR MANY DAYS. More

STAY AWAY FROM THIS DEALER !!! I dropped off my car STAY AWAY FROM THIS DEALER !!! I dropped off my car for service on 4/10/09. Came back next day to pick up the car and found out that the service' STAY AWAY FROM THIS DEALER !!! I dropped off my car for service on 4/10/09. Came back next day to pick up the car and found out that the service's guy didn't lock the doors when he parked my car outside. Someone got in my car that night, went through my stuff, took my GPS + my car's registration, insurance IDs. The theft left the car's doors open and the rain wet the driver's side. I called Don Stone, Service Director, for 3 days straight and finally I got the answer. He said he was not responsible for anything happen. I couldn'd believe their Service Director said that to me without a word of sorry for my lost. They kept the car and key but didn't take any responsible for it ?!?! One more thing, one of the the reason I brought my car back for a service is because they did a NY inspection last year gave me a sticker without a punch to indicate expiration date. So, I had to brought the car back to have this issue corrected. Then I lost more stuff there. More

TRULY PATHETIC. The service people know nothing about TRULY PATHETIC. The service people know nothing about customer service. They are rude and do not return calls even when they promise they will. T TRULY PATHETIC. The service people know nothing about customer service. They are rude and do not return calls even when they promise they will. The work done was shoddy and hurried - - - the problem with the steering is still there, even after $650 worth of work. I now have to take it to a different mechanic to determine if the work was done correctly. Save yourself tons of aggravation and avoid this place. More