
Millennium Honda
Hempstead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Old 2004 accord seat belt still under warranty Mark treated me very professionally. I was taken in right away and the car was repaired on time. The ambience of the waiting area excellent Mark treated me very professionally. I was taken in right away and the car was repaired on time. The ambience of the waiting area excellent More
Inconsistent and Poor Sales / Excellent Service Department As you can see, this place has great ratings. I would have agreed. I took my Honda Accord to this dealership to service for about a year before I d As you can see, this place has great ratings. I would have agreed. I took my Honda Accord to this dealership to service for about a year before I decided to purchase a vehicle from them. I have nothing but good things to say about their service department. I worked with a good sales agent. I wanted to add a remote start to my 2014 Honda Accord, which I purchased on my first ever visit (same day) and I was told it would cost $600 and the Honda website says it costs $400. They said it has an install charge. I was hoping that since I was low-balled on my trade and I still accepted it, they would be able to provide some form of discount on the starter. They said they can do it at the cost to them at $400 as their best offer. I didn't get it because the price could not be justified then and I drove out with my newly purchase vehicle, happy from the dealer. A day later, I noticed that the rear view camera was not accurate, it was tilted to the upper-right and did not give proper trajectories. I called the service department and TWO DAYS after purchasing the vehicle, I have to return to the dealer at 7AM so I can get to work on time (after the 150 point inspection on certified vehicles). To rub salt on the wound, I got an email that night saying that remote starts are "COMPLIMENTARY" after any new or used purchase or lease. I called to let their sales department (spoke to Michael I believe after transfered by three other people) to let them know about the camera issue and ask about the "COMPLIMENTARY" remote starter. They said that they didnt offer remote starts that day because they pre-build it into the price of cars during the promotion. They also said that we didn't get that offer that day because we got a "great deal on our car." Our deal was good, average.They said the best they can do is provide it at their price of $500. Recall before they said $400. Even if I do not get the "not-so-compliementary" I can't believe the inconsistencies they provide in their details. My experience with the Service Dept. has always been straight-forward, prices have been average, but the service is very dependable. I thought it would carry to the Sales department. I am more upset that they are inconsistent and leave you feeling like you got punched in the gut and that is after you have to return to service a certified 2014 vehicle two days after full purchase for service. At the time of the purchase, I even told them I am looking to come back in the next three months for another purchase. In summary, my experience with their service deparment has been excellent. The sales agent I worked with was good, friendly and his work was relatively quick. I am a fairly intellegent person, I didn't understand why they would be inconsistent in their approach and also flat out say that "COMPLIMENTARY" products are built into vehicle cost and then the cost is inconsistent as well. This especially when that client has to service their vehicle two days after purchase and could be a potential returning and serious buyer. More
Poor managerial experience My sales person was excellent, but his manager, Tony, was so unhelpful and rude that I had to hang up on him. After leasing my 3rd car with Millennium My sales person was excellent, but his manager, Tony, was so unhelpful and rude that I had to hang up on him. After leasing my 3rd car with Millennium, it will definitely be my last due to this experience More
Great Experience I will recommend everyone I know to this dealership. Ted is a GREAT Sales Consultant and has a WONDERFUL personality. Keep up the good job Ted. I a I will recommend everyone I know to this dealership. Ted is a GREAT Sales Consultant and has a WONDERFUL personality. Keep up the good job Ted. I am glad you were the one that approached my brother and I before opening at 11am on Sunday, July 6th. Thank You Again. More
1st Lease This was our first lease of a car. After speaking to both Michael and Moveita my wife and I felt like experts on leases. They both were very patient a This was our first lease of a car. After speaking to both Michael and Moveita my wife and I felt like experts on leases. They both were very patient and did a great job making us feel comfortable that we were making the right decision. Both were very friendly and professional. Millennium Honda is a place I am sure to do business with in the future. I already have been telling friends and family what a pleasurable experience it was. I would also like to say that Vinny in finance was great to deal with as well. Keep up the good work! More
Took the extra step John was awesome with handling my problem when I told him my low tire pressure light was on. He didn't just listen to me he also took it on his self John was awesome with handling my problem when I told him my low tire pressure light was on. He didn't just listen to me he also took it on his self to go check out the problem. I will continue to make that drive from CT to NY for this great service. More
Trustworthy! When I took delivery one of the sensors was not working properly. I had to return the car for servicing. They gave me a loaner car, New CRX. I was When I took delivery one of the sensors was not working properly. I had to return the car for servicing. They gave me a loaner car, New CRX. I was satisfied with the remedy. My new car is wonderful to drive. They are very professional. Car was priced well. I would return to this dealer and Salesperson. More
Ted Hanlon is awesome!! I needed to get a new Civic lease and heard great things about Ted Hanlon from a friend. I went to Millennium Honda and was greeted by Ted who was tot I needed to get a new Civic lease and heard great things about Ted Hanlon from a friend. I went to Millennium Honda and was greeted by Ted who was totally honest and very professional. We worked out an excellent deal with no haggle and no hassle. Ted was there to guide me through the entire process and made the transition into a new vehicle very painless. I would highly recommend Ted Hanlon and Millennium Honda to anybody who needs a vehicle. Thank you Ted, you were great and I will definitely see you again!!!!! More
Millennium Honda I went to this location because of past positive experiences with Jason and the whole staff. Once again I was not disappointed and will continue to us I went to this location because of past positive experiences with Jason and the whole staff. Once again I was not disappointed and will continue to use them in the future. More
Beyond the oil change There was a change in hours of shuttle service and on my particular date of service i was not aware the last shuttle was at 3:30 PM i dropped of vehic There was a change in hours of shuttle service and on my particular date of service i was not aware the last shuttle was at 3:30 PM i dropped of vehicle in the am and was dropped off at Mineola train station. So upon picking up car i phoned in to service to ask for a shuttle pick up and service patched me over to my service tech Mark Skawinski. He did not hesitate in offering to pick me up at station since he was completing his shift and took my phone and called when heading out to station. I was extremely happy seeing him above my view of horizon, the sky was overcast with large dark clouds. Mark picked me at the right time before he started pouring. He went beyond the oil change by understanding and offering me a ride. Thanks, Cristina Bonilla More