Millennium Honda

The service department here is beyong horrible! Aftre having my car for quite a few weeks to put in a new transmission ( which noone told me was on backorder until I finally got the info from one p Aftre having my car for quite a few weeks to put in a new transmission ( which noone told me was on backorder until I finally got the info from one person), it was finally fixed and a day after I pucked it up it was making a ratting noise ( different problem from what it was originally brought in for) so I took it back and am still waiting ( 5 days later) to find out about the problem. I have called quite a few times and noone has called back with ANY info at all! I have been a customer of theirs for many years, and once this iss resolved I will NEVER go there again! More

The dealership is bustling with eager dealers and potential buyers. You are greeted by a lovely receptionist in the center of the showroom who asked me what I was interested in and set me up with an potential buyers. You are greeted by a lovely receptionist in the center of the showroom who asked me what I was interested in and set me up with an appropriate sales associate. There were ample selections of different Honda models as well as other makes and models. They offer new vehicles, certified pre-owned and pre owned. My only disappointment was that the pricing was a little inflated and so were the document fees compared to other dealerships I’ve been to. More

Dealership was excellent. Very helpful and answered all my questions thanks to Moses who was the salesman who helped me. Very kind and patient person who helped “close the dea Very helpful and answered all my questions thanks to Moses who was the salesman who helped me. Very kind and patient person who helped “close the deal”. Thank you! More

The dealership was extremely friendly and professional. They gave me an appointment right away and did a great job on the car. Tom k was the best They gave me an appointment right away and did a great job on the car. Tom k was the best More

I am sorry to say I have had nothing but poor service from the service department at Millennium Honda. With the exception of a senior technician named Joe. On 8-18-22, I brought in my 2002 Odyssey van from the service department at Millennium Honda. With the exception of a senior technician named Joe. On 8-18-22, I brought in my 2002 Odyssey van to get an estimate for repair of the ignition switch and get an extra Key made. The main symptom being that intermittently the Odyssey will crank but not start until a moderate-to-sharp rap with fist or hammer is given to shift selector in the direction towards the center of the steering column. A service Tech named Joe relayed messages to me over the next weeks that the problem was unusually difficult and that he was trying to get help from Honda Tech gurus in another state. I believe it was mentioned that this time of year was vacation season for Joe and the Honda Techs. Joe Seemed to think the problem was in the "ring" part that encircled the key slot and was on back order. Joe was trying to get one by ordering an entire ignition assembly that included this security ring which could then possibly be removed from ignition assembly to be replaced after backorder for said ring was finally filled. Honda Service kept my van for weeks. I was patient, but still it was a significant inconvenience. Joe was trying to help me because I did not want to pay the $1200 plus price for a complete ignition assembly. I did appreciate his efforts, but communication was difficult, spotty and effectively nonexistent between myself and the service team. After Honda Service had this Odyssey for a month or more, and, multiple calls left me on hold for hopelessly long periods of time, I decided I should just get my vehicle back. I was given a bill of 296.55 for replacement key which I paid for but never received. The first time I attempted to retrieve van, I was asked to wait. I have a busy home life with childcare responsibilities. I noticed that my van was in the parking lot so I walked over to have a look. Even though I was told it was ready for pick up, the dashboard was still apart and nowhere near ready to be driven. I was able to get back to the dealer a few days later. The van battery was however dead. I was given back my old key I had provided when I originally dropped off the van nearly 2 months earlier. Someone brought over a ridiculously small battery jump starter, which was ineffective. After a time, another jump starter was located . My van finally was started with more powerful jump-starter and me hitting the shift lever with a hammer, as I had done when I dropped that van off. I went home in van, and noticed a few problems. After being home for a day or so, I realized that Odyssey NYS inspection was due . I also noticed that the passenger window was not working and was stuck open maybe 1/4 inch . I brought it back in again to have it inspected and have passenger automatic window repaired on October 12th . When I finally was able to get back into Honda to pick my vehicle up, I was presented a bill with no charges. But, when I got it home I also noticed that my right front bumper plastic moulding was loose and offset! Somehow, when I picked my vehicle, I entered from the left side and never noticed the loose bumper. Then, this morning I found a ticket for no NYS safety inspection on my windshield. Foolish me for not checking whether or not a new inspection sticker was actually on the windshield. I don't know what has been going wrong at Millennium Honda. All I know is that they have insulted my trust, my intelligence and my dignity. I am frustrated to have wasted so much time dealing with this company. I need a positive resolution. I want my replacement key or a refund I will split the ticket for no NYS Inspection. Else I will be pasting some version of this true story anywhere and everywhere. More

Came into the dealership with a scheduled appointment and Juan offered me options to see if it was feasible to lease another car or buy out my lease. Juan was very friendly and professional and he even bough Juan offered me options to see if it was feasible to lease another car or buy out my lease. Juan was very friendly and professional and he even bought us empanadas. I had the best experience in Millennium honda compared to paragon honda. I highly recommend Juan and this dealership. The staff feels like a family. More

We came into the dealership for a car that was unavailable and got a car at a higher trim model for the same price. Zeeshan was amazing. unavailable and got a car at a higher trim model for the same price. Zeeshan was amazing. More

Zeeshan took care of us and despite the model we wanted not being available, got us a higher model for the same price. He was amazing and we highly recommend this dealer. not being available, got us a higher model for the same price. He was amazing and we highly recommend this dealer. More

Addy was professional in his selling and I felt at ease. He can expect me back in the future. He can expect me back in the future. More

We came in and were looking for a car that was unavailable and had to get a model with the higher trim. Zeeshan took care of us, ensured we got what we needed and got us a good price (same as the unavailable and had to get a model with the higher trim. Zeeshan took care of us, ensured we got what we needed and got us a good price (same as the lower model). He made an extremely stressful situation go as smoothly as possible. More