Milford Auto Group - Jeep Chrysler Dodge RAM - Service Center

The dealership was very courteous and respectful of my time the technicians were clean and efficient and provided estimate and repairs in a timely manner very professional highly recommend them time the technicians were clean and efficient and provided estimate and repairs in a timely manner very professional highly recommend them More

The sales dept is top rate Joyce the owner is the nicest person you ever want to meet however the service department is horrible. The techs are rude and the service writers at the desk are easily annoyed wi person you ever want to meet however the service department is horrible. The techs are rude and the service writers at the desk are easily annoyed with little patience. I asked a service tech In the lot if I could ask him a question and he said no and closed the door on me. Spoke Bob the owners son and he said I have understand because of the virus everyone is on edge. Aren’t we all !!! No excuse to be rude I have purchased 3 vehicles and leased 5 from them. No more for me. Also Paul the service manger is not always in the best of moods every day More

Friendly. Helped with fixing my car next day when award a family death required out of state travel. Shuttle driver friendly and courteous. Would definitely use service area again family death required out of state travel. Shuttle driver friendly and courteous. Would definitely use service area again More

Brought my 2019 Ram in for the first oil change. Everything was quick and professional. I had a question about a worn seatbelt which Cheryl ordered immediatly for me to solve the problem. So far so Everything was quick and professional. I had a question about a worn seatbelt which Cheryl ordered immediatly for me to solve the problem. So far so good! More

Do not use this dealership for repairs or service. They kept my car for 6 weeks with no communication, made no effort to ease the inconvenience and laughed at me when the car was finally done. On the drive kept my car for 6 weeks with no communication, made no effort to ease the inconvenience and laughed at me when the car was finally done. On the drive home the car shut down due to the same electronic problem I brought it in to solve. Use any other Jeep dealership. More

Great dealership brought my 2018 Wrangler in for an airbag issue.had me in and out in under an hour problem fixed Great people very friendly and professional airbag issue.had me in and out in under an hour problem fixed Great people very friendly and professional More

Nice job100% well done,on time100% professional,I was Nice job 100% well done,on time 100% professional, I was so happy with everything they did For sure I will comeback Thank you guys Nice job 100% well done,on time 100% professional, I was so happy with everything they did For sure I will comeback Thank you guys More

Cheryl is always professional and always pay attention to details. Thank You Cheryl, people is always happy when they see customer services as you do. details. Thank You Cheryl, people is always happy when they see customer services as you do. More

Milford Auto Group has had my car for repair since Jan. 8 (today is Feb. 11). The problem is electrical and thus not due to bad driving or an accident. I’ve now been without a car for nearly 6 weeks. I’ve (today is Feb. 11). The problem is electrical and thus not due to bad driving or an accident. I’ve now been without a car for nearly 6 weeks. I’ve had no word from them, or from Jeep, about when I might expect to get my car back. I’ve been offered nothing to compensate for the massive inconvenience. I will never, ever purchase another Jeep. I advise anybody looking to buy a car not to buy a Jeep. While I’m stuck with this one though (assuming it is returned to me at some point) I will, in the future, take it somewhere else. More

There was a little mixup with service times. The service members took care of me. They were great! Very professional and polite. I am very pleased. members took care of me. They were great! Very professional and polite. I am very pleased. More