Milford Auto Group - Jeep Chrysler Dodge RAM
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 407 reviews
Milford Auto Group is a dishonest and disceptive dealership. Put a deposit over the phone on a vehicle that was less than a year old w/ only 7k miles on it. Salesman assured me the vehicle was ab dealership. Put a deposit over the phone on a vehicle that was less than a year old w/ only 7k miles on it. Salesman assured me the vehicle was absolutely mint w/o a blemish ! After spending the time in having my insurance changed over and having a bank check drawn (which I had to a pay a fee for) drove over an hour to pick up the car. Sticking out like a sore thumb when seeing the car were several noticeable dings and a crease in the metal on the passenger door! This car had more damage than my 10 &12 year old cars! Needless to say I had to speak to a manager and have my deposit refunded. Additionally, the saleman was also very deceptive in representing their fees to me when I initially left my phone deposit. Multiple times he mentioned that their only fee was a $649 doc fee. Only after requesting a breakdown of the costs did I see them trying to sneak in a $299 VIN etching fee. When questioned about this he said it was mandatory on all vehicles sold. Only after my vehement refusal to pay this fee was it dropped. Should also mention on their website in the fine print, no mention as to the cost of a doc fee is reported only that a $115 adm. fee maybe added. Again quite deceptive! More
Ver professional employees and very accommodating also. They are all very courteous and pleasant to their customers including the sales staff. Would definitely reccomend Milford Jeep to any one who is look They are all very courteous and pleasant to their customers including the sales staff. Would definitely reccomend Milford Jeep to any one who is looking to service their vehicle or purchase a new vehicle More
They were not pushy about sales. Listened to what I wanted. Ended up ordering right before the strike, so Jeep took longer to come in. Shannon was great to work with. Listened to what I wanted. Ended up ordering right before the strike, so Jeep took longer to come in. Shannon was great to work with. More
The service department is exceptional! I have consistently received excellent service. Carl went above and beyond yesterday to help me with an issue I brought up on my arrival. Carl's prof I have consistently received excellent service. Carl went above and beyond yesterday to help me with an issue I brought up on my arrival. Carl's professionalism and friendliness was much appreciated! More
Had an awesome experience with Milford Chrysler Jeep Dodge Ram. Jessica (Jessie) was super communicative and ensured my Wagoneer was fixed properly. With a critical component on the vehicle requiring an Dodge Ram. Jessica (Jessie) was super communicative and ensured my Wagoneer was fixed properly. With a critical component on the vehicle requiring an overnight stay, she provided me with a loaner right away while they worked on it. Quick, professional, and super convenient. Definitely recommend! More
Carl got me in for a tire rotation and oil change even though I did not have an appointment. The service was done quickly and correctly like always. I highly recommend this dealership for excellent servic though I did not have an appointment. The service was done quickly and correctly like always. I highly recommend this dealership for excellent service as well as sales. More
Excellent dealership and very customer service oriented! Just purchased another vehicle from them and could not be happier. My sales representative Jordan very knowledgeable and makes the process very easy. Just purchased another vehicle from them and could not be happier. My sales representative Jordan very knowledgeable and makes the process very easy. More