414 Reviews of Mile High Honda - Service Center
I gave the rating because of the professionalism demonstrated by Eric Pruter. Eric is the absolute best employee in the service department by far. He is always cordial and pleasant and very accommod demonstrated by Eric Pruter. Eric is the absolute best employee in the service department by far. He is always cordial and pleasant and very accommodating and cognizant of the needs of the customer. He makes me feel valued as a customer and he has always gone the "extra mile" to make sure that I receive the best service Honda has to give. I recently brought my vehicle in for major servicing and expressed that I was on a budget. Eric made sure that the service I received was within the range of what I could pay without compromising repairs. I had called the service department a week prior to schedule an appointment and the person I had spoke to prior to Eric was rude and impatient and I had decided to look for another Honda dealership to take my vehicle. But I remembered Eric from past experiences and decided I would ask for him. Well when I called, Eric answered, and all was well again. Mile High Honda, there are not many people in this world who are consistently gracious and kind, especially those who work in a service oriented arenas, but you have a priceless employee in the person of Eric Pruter. He is deserving of all of the promotions, bonuses and recognitions you can award. He is an asset to your organization and a blessing to me as a faithful customer. More
I went to Mile High Honda to get my oil changed and to find out why the emergency brake was on. They told me they filled all the fluids to the car, told me I would probably need new breaks and a steering find out why the emergency brake was on. They told me they filled all the fluids to the car, told me I would probably need new breaks and a steering under carriage. No idea what a steering under carriage is and they didn't really explain what the part is only that it would cost $1040 to replace. So let me repeat this again I went in for a $38 oil change and to find out why the brake light on the display is on and was told I needed new brakes at $200 and a steering under carriage for $1040. It is total crap. First off they didn't fill all the fluids. When I opened the hood the lid to the brake fluid was off and almost completely empty. When I filled it the light off. So the light was on because it was low on fluid. They said in their report that fluids are leaking all over the car. Funny never noticed any fluids leaking. I took the car to get a second opinion about the steering under carriage. They said this is total crap and these guys were just trying to hustle me. I will probably need a new car in a few years but I will never ever do business with these guys again. More
Eric along with the Parts Department did find me a remain Eric along with the Parts Department did find me a remain rim for my car that looks almost new, and the price was very far most of all. With the extr Eric along with the Parts Department did find me a remain rim for my car that looks almost new, and the price was very far most of all. With the extra A/C repairs and service they still had the car done before the service department closed. The whole Service & Parts Departments work as a team, give them a try. More
Eric Pruter was very friendly and professional. He made me feel comfortable with the process. He did not keep me waiting for long either. I was very satisfied with the service. MA me feel comfortable with the process. He did not keep me waiting for long either. I was very satisfied with the service. MA More
Again Eric took care of the service on are Honda, even Again Eric took care of the service on are Honda, even more that the other consultants show that you are there customer no matter what and care about Again Eric took care of the service on are Honda, even more that the other consultants show that you are there customer no matter what and care about you as a customer and not like other shops. The price of there service is more than fair even during these hard times and it also shows in the service by there techs who care about what they do. Thank you, Mr. Brian D. McClure More
I dropped off my car to have the trailing arm bushings replaced and Chris could not have been more helpful. I had been to this dealership for repairs in the past and dealt with other people and every tim replaced and Chris could not have been more helpful. I had been to this dealership for repairs in the past and dealt with other people and every time my experience has gone off without a hitch. I was advised of the estimated time frame the repair would take so my companion and I decided to walk around the area to pass the time. Chris had said that he would see what he could do to try to speed up the process because of that, but in the end, it ended up take a little longer than estimated which is why the experience was good and not great. All in all, everything was great and will continue to go to this dealership for my auto needs. More
We have been ordering parts from Dane and Kory and the entire mile high parts department for 20 years. As an independant Auto Body shop, we have wonderful service from them. Kory is alway very pleasant entire mile high parts department for 20 years. As an independant Auto Body shop, we have wonderful service from them. Kory is alway very pleasant and courteous. All of our orders are filled and we are kept updated reguarly. Great job and great service keep up the good work. More
Had a minor crisis this Monday morning - my newly purchased used vehicle that I got from another dealer in town had a faulty ignition cylinder/switch/lock. The dealership I purchased this vehicle fr purchased used vehicle that I got from another dealer in town had a faulty ignition cylinder/switch/lock. The dealership I purchased this vehicle from would not open until it was too late for me to take care of the problem as I drive for a living and had to be on the road in order to keep my job. I called Mile High in a panic, and spoke with Craig in the parts dept to ensure they had the part I needed. Craig transferred me over to Eric in the service dept and they had me in and out with a functional work vehicle in less than one hour. Exceptional service, great people, a little pricey, but I had to take it. I would recommend this dealership to anybody. More