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Mile High Honda
Denver, CO
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635 Reviews of Mile High Honda
Fantastic for salesbut service forget itHad to return Fantastic for sales but service forget it Had to return after a few miles as they did tire rotation and did NOT even check pressure They won’t ans Fantastic for sales but service forget it Had to return after a few miles as they did tire rotation and did NOT even check pressure They won’t answer any questions on the telephone regarding issues as reps can’t ask technicians anything If service Mgr has ego issues and personally doesn’t care for you he will let you know Talked to several friends and they said that service at another dealership is also very bad Interesting that depts shown below don’t list service More
This review is also posted on Yelp.On Saturday, March This review is also posted on Yelp. On Saturday, March 27, I purchased 2021 Civic Sport. The sales guy asked me to check the car before drove it home This review is also posted on Yelp. On Saturday, March 27, I purchased 2021 Civic Sport. The sales guy asked me to check the car before drove it home. My big mistake was I was too much focus to check the body, make sure there is no dents and visible scratches. I totally forgot to inspect the tires and wheels. After I drove the car home, which only took 20 min and parked my new car in the garage, I suddenly saw deep scratches on the wheel. I Immediately called the sales guy and he asked me to drive the car back to dealer to show it to sales manager. The sales manager came out to see the damages and took pictures. I asked him if the dealer can replace the damage wheels but he said they would probably fix it. I have doubt if the wheel can be fixed because the scratches is deep. He told me the service dept would call me on Monday. On Monday, March 29, I emailed my sales person saying that no one from the dealer called me. The sales manager replied to my email on Tuesday saying he would reach out to service dept and reach out to me ASAP. I tried to email again on Wednesday to follow up but he never get back to me. it is really unfair to expect the customer to inspect the vehicle ourselves to make sure everything is ok. Off course we need to check, but the dealer also has a responsibility to inspect the vehicle to make sure everything is ok and no damage before selling it to customer. I am still waiting for sales manager to contact me and I do hope the Mile HighHonda can replace the damaged wheel with a new one. More
We were stranded 2/3 into our cross country drive. Although initially frustrated the part for our car was not in stock, Mile High Honda went above and beyond to fix our car as quickly as possible and Although initially frustrated the part for our car was not in stock, Mile High Honda went above and beyond to fix our car as quickly as possible and get us back on the road safely. Very impressed with their customer service!!! Thank you! More
Treated like an absolute princess! Outstanding customer service. Kyle attended to all my service needs. He was definitely there for me through the entire service experience. service. Kyle attended to all my service needs. He was definitely there for me through the entire service experience. More
Excellent service, Everytime I have problem or need service to my vehicle Mile High Honda has taken great care to my needs.I have recommended several of my friend to the company. I will continue to use service to my vehicle Mile High Honda has taken great care to my needs.I have recommended several of my friend to the company. I will continue to use them for my service needs and when it's time for a news vehicle purchase it from there.Thank you for you great service and attention you have given me. William R Hopper.👌🏻 More
Great service, friendly and attentive. All my questions were answered. I would definitely recommend this dealer. El servicio fue genial. El empleado fue muy atento y cortes. Definitivamente recomendado. were answered. I would definitely recommend this dealer. El servicio fue genial. El empleado fue muy atento y cortes. Definitivamente recomendado. More
The service I received from Mile High Honda for my CRV was outstanding!! The service department employees were very friendly and professional. My car service was completed quickly and efficiently. I alwa was outstanding!! The service department employees were very friendly and professional. My car service was completed quickly and efficiently. I always bring my CRV here for service, Thanks! More
Have taken advantage of sunbit flexpay for CRV repairs, great honda marketing strategy! Daut M., service Advisor is always extremely helpful! Ten years of all around great service that I can always depen great honda marketing strategy! Daut M., service Advisor is always extremely helpful! Ten years of all around great service that I can always depend on. More
I had EXCELLENT SERVICE THANKS ROBERT I will be back was impressed with the recommendations and told the criteria used to determine the finding have 3 Hondas and will make sure they get serviced there. impressed with the recommendations and told the criteria used to determine the finding have 3 Hondas and will make sure they get serviced there. More