Mile High Honda

Car was delivered for a return service "free" oil change. A distinct problem with shifting was described to Eric. He thought it could be motor mounts. Motor mounts were replaced, but the probl oil change. A distinct problem with shifting was described to Eric. He thought it could be motor mounts. Motor mounts were replaced, but the problem, though improved, was not resolved. Eric "personally" took car for test drive and determined the transmission was faulty. Despite being almost 10 years old and we were not the original owner, Eric pursued Honda district representative for assistance in repair costs. Not only did Honda cover 1/2 the cost of a re-manufactured transmission, but Mile High removed the labor charges for the installed motor mounts "because that repair did not entirely resolve the problem." After all this service, we were still provided with a complimentary car wash at a nearby service station because Honda's wash rack was out of service. Upon departure, a problem with the rear view mirror retainer spring was called to Eric's attention whereupon he immediately arranged for a mechanic to come and install a replacement retainer spring so that the mirror was returned to proper stability. This is service above and beyond the call of duty. Eric always remembers my name when I call for any minor service and is quick to refer to the repair history so that unnecessary repairs are not duplicated. More

I've been a customer for nearly 20 years. Each time I've worked with Eric, he has been friendly and professional. He is always willing to give me the email discount (10%) when I ask. In addition, Eric clea worked with Eric, he has been friendly and professional. He is always willing to give me the email discount (10%) when I ask. In addition, Eric clearly explains any issue the mechanic finds with my car and he never pressures me to repair something immediately, unless it is an urgent matter. He follows through on his promises. My car is always ready when he says it will be and he calls if there are additional concerns not discussed in the quote. In my most recent visit, I explained to Eric that last summer, Mile High Honda recommended an oil gasket repair. I showed him a current quote I was given from a competing service shop and compared it to Mile High Honda's quote. Eric matched the price without any difficulties. In this economy, every dollar counts and I appreciate that he was willing to work with me. Customer Service is a challenging occupation that everyone should do once in their life. Eric Pruter is a natural at his job and Mile High Honda benefits from his friendly demeanor and professionalism. More

I have had 4 diffrent Honda made cars. I bought 2 from Rough Schomp new. The other two cars I bought used off of Craig's list. I used to have my cars serviced at R.S. and then we move our business to the Rough Schomp new. The other two cars I bought used off of Craig's list. I used to have my cars serviced at R.S. and then we move our business to the Honda dealer in Golden. Eric's name was given to us by a friend as a "great Car Guy". We have been on board ever since!! I live in Arvada Colorado, 25 miles from the dealership. I pass by 3 or four different dealers just to do business with Eric. My wife and I both have him on our speed dile and ask him questions monthly. I will always recomend Eric and Mile High Honda to everyone I know!! Check my service records if you don' believe me. I am a very HAPPY custmer! Tom Lofland 303 668-7895 More

I started using Mile High Honda service department when I purchased my Civic in 2006. I've always received excellent service! I've worked with Chris before and he always gives me complete information about purchased my Civic in 2006. I've always received excellent service! I've worked with Chris before and he always gives me complete information about my vehicle.....the service at that time and what it will need in the future. He never talks down to me! More

Eric Pruter is one of the best Customer Service people I have worked with. He is always friendly and helpful. I feel his attention to detail and customer service is above superior. I would recommend Mile Hi have worked with. He is always friendly and helpful. I feel his attention to detail and customer service is above superior. I would recommend Mile Hi Honda to anyone: service, price, and quality. More

I have owned a Honda Civic since January of 2003. Therefore, I have gotten to know Eric Pruter quite well as I deal with him in the Service Department. Eric always assists me with my car maintenance Therefore, I have gotten to know Eric Pruter quite well as I deal with him in the Service Department. Eric always assists me with my car maintenance. I appreciate his expertise in the field of customer service and Honda service. I am a woman that knows little to nothing about car maintenance or service. Eric always guides my decisions and needs honestly. I trust him totally. My car is always returned to me clean and neat after service just as it was when I left it to be worked on. The Service Department stays on schedule and my car is generally ready when promised. The mechanics have good knowledge of the workings of a Honda and I am pleased with the work they do. Today when I dropped my car off for the 100,00 mile check Mile High provided me with a rental car!! Yahoo. That was a life saver. I really, really, really appreciate this extra help. Eric Pruter is honest, trustworthy, respectful, and appreciative of me and my business. I always feel welcome and cared about when I go in for routine maintenance on my car. The Mile High service prices seem to be in line with general pricing from dealership to dealership. If I have any coupons or discounts available to my bill, Eric always applies them. I am quite pleased with Mile High Honda and I am sure I will buy another Honda as long as Eric is working there. I suppose, I will be in the market for a new car before too long also. Thanks, Linda Neuenschwander More

Price to switch out snow tires with all-seasons was $64, Peerless charged me $36 for my 2003 Pilot. Overall service was very good. Eric is always responsive and helpful. I wished I would have asked about Peerless charged me $36 for my 2003 Pilot. Overall service was very good. Eric is always responsive and helpful. I wished I would have asked about the price to change the tires out before hand. I like the complimentary car washed that used to be provided and is no longer available. More

I have been a customer of Mile High Honda since 2004 when I Moved to the area from the east coast. I have dealt with just about ever department and I believe in the past 40 years, I since I have owned and op I Moved to the area from the east coast. I have dealt with just about ever department and I believe in the past 40 years, I since I have owned and operated vehicles, that no matter what my problem was parts, service, warranty, sales I have always had a wonderful experience at Mile High Honda . I especially love the goodies that are always present when I have to wait for one reason or another and Eric Pruter Is the best of the best Thank you for the opportunity to express my feeling in this forum. More

I started coming to Mile High for service on a recommendation from a friend. I was pleasantly surprised by the service. Eric Pruter is always pleasant curteous, and takes time to explain the probl recommendation from a friend. I was pleasantly surprised by the service. Eric Pruter is always pleasant curteous, and takes time to explain the problems thoroughly. I now will only come to Mile High and Eric for service. More

Fair prices and excellent customer relations through Eric Pruter. The service sector, in my opinion, seems to be more efficient and customer oriented than the sales sector. We own an Acura, use to own a Ho Pruter. The service sector, in my opinion, seems to be more efficient and customer oriented than the sales sector. We own an Acura, use to own a Honda, but traded the Honda in for a 2011 Subaru Outback. More